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"Very nice and attentive staff."

"great"

"Excelente personal. Muy amables y el hotel en buenas condiciones."

"I paid for an all-inclusive trip meeting. I don’t have to pay for anything, but what I paid for to get there I was unable to eat at any restaurant on the property due to lack of information provided by the staff of when to eat or where to eat or what to where to eat. I was giving information on one thing follow those instructions got to a restaurant only to be turned away due to lack of room, or I was underdressed when in fact, there were people eating that we were wearing the same thing I was I was given a reservation for a restaurant the hibachi place I showed up for my reservation and they did not have me on the list so I could not eat there I did not eat from any restaurant except for breakfast at the resort my whole visit I would not recommend going to this resort to anyone of my friend. I will never be back again, and I was was not compensated in any way for the fact that the first day I got there was supposed to be at 1 PM. I didn’t get there till 5 PM because of 2 1/2 hour ride from the airport to the resort when it was supposed to be 21 minutes and then I finally got the resort. Nobody informed me of anything about the hotel got to my room by myself without instructions on how to use the electrical panel that supposedly operated everything in the room so I didn’t know how to put up the shades or open the windows or anything. The outside awning was broken. The inside awning was broken so my secondary resort there was maintenance people in and out of my room all day "

"Came here for my birthday trip and already planning on coming back. The staff were attentive of the hotel was clean. The food options were great my personal fav was hakka"

"The property was clean and updated. Staff were friendly and helpful. There always seemed to be something to do, lots of activities available. The food was 7-8/10, lots of different options and you could usually find something you enjoyed. "