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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
3-star hotel near University Medical Center New Orleans

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Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
1 bedroom, premium bedding, pillowtop beds, desk
Lobby
Free daily continental breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Saenger Theatre
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(27 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Saenger Theatre - 6 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.9 km
  • Bourbon Street - 11 min walk - 1.0 km
  • Smoothie King Center - 15 min walk - 1.3 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪The Herbalist - ‬8 min walk
  • ‪Seven Three Distilling Co. - ‬6 min walk
  • ‪Backatown Coffee Parlour - ‬9 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Sonesta ES Suites New Orleans Downtown
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 852 reviews
Rating 8 - Good. 222 out of 852 reviews
Rating 6 - Okay. 57 out of 852 reviews
Rating 4 - Poor. 25 out of 852 reviews
Rating 2 - Terrible. 34 out of 852 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The property lost its charm quickly when I learned I was advised of 40 dollar self.park ((hotel charges you) and you go and park at the lot that is only $20. There is no value added benefit provided by hotel. Additionally we were up ALL night from ambulance and police sirens every night until 5:30 AM.
Stayed 5 nights in Oct 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the room was very nice! The rooftop patio was a great option for seeing the city and relaxing in the cooler evenings. It was walkable and offers easy and secure parking options as well!
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Kassandra

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was one of the cheaper options and was in walking distance to restaurants and attractions, although other hotels were closer. They had transportation options. Staff was never rude, but the hotel couldn’t provide extra pillows or blankets for several days. They had wiring issues, which was still a problem when they moved us to another room. We couldn’t turn all the lights off at night. The toilet was always running and the curtain was broken so we couldn’t enjoy the view. The shower was huge but the water pressure was not.
Stayed 7 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
The staff very helpful and pleasant
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel itself was fine. We didn’t like the cost of PARKING AND the parking is offsite, it’s about a block away which is just ridiculous. Also, there wasn’t a swimming pool, which was a bummer for the kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tashia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The room was not only immaculate but also incredibly comfortable, making it a true delight. The rooftop area was a highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to! highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorja Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Judy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
12th floor smells like mildew
Stayed 4 nights in Jul 2025

8/10 Good

Faren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop area had great view and the continental breakfast was accommodating for all palates.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Anitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the rooftop bar, and the amenities.
Stayed 4 nights in Jul 2025

8/10 Good

Jasmine

Travelled with family

Nice stay

It was good. I only slept there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tabitha

Stayed 3 nights in Jul 2025

8/10 Good

Angelique, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

LaToya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kandis

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, great location, clean and friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

I went for business with 2 work friends. It was very clean, spacious and the beds weee comfortable. We loved the kitchenette and the bathroom was very clean. We also enjoyed the views from the roof! We would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hip up was the bugs - it was only two; however, that was not good. It made us think about my next stay. I did tell the lady at check out (Fannie).
Stayed 4 nights in Jun 2025

10/10 Excellent

Angelea

Travelled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrice McMahon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly situated with great service

The service and the place was great. Close to a whole foods, good coffee. As a solo traveler, I felt very safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

Barry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Oanh

Stayed 2 nights in Jun 2025