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4.0 out of 5

"Very clean and convenient " More

By a verified traveller on Sat 11 Dec 2021

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Hotel Description

4-star hotel near Times Square

Manhattan stay

Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

Business services

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $197* Per night/room 31 Mar. - 1 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aliz Hotel Times Square ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aliz Hotel Times Square

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on 1 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by General Manager

Dear Nadia, On behalf of our Aliz Hotel Times Square team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to continue being your hotel of choice whenever you return to New York City.Warm Regards,Jessica MatthewsGeneral Manager

5 out of 5

Posted by on 18 Jul. 2023

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Comment from Hotel Management

11 Aug. 2023 by General Manager

Dear Davida, Thank you for choosing Aliz Hotel Times Square and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warm Regards, Jessica Matthews,General Manager

3 out of 5

Posted by , from ANJOU on 1 May 2023

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Comment from Hotel Management

23 May 2023 by Jessica Matthews General Manager

Dear Linda, Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Warm Regards, Jessica MatthewsGeneral Manager

3 out of 5

Posted by , from ANJOU on 1 May 2023

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Comment from Hotel Management

23 May 2023 by Jessica Matthews General Manager

Dear Linda, Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Warm Regards, Jessica MatthewsGeneral Manager

2 out of 5
We chose Aliz Hotel bc here & on their website they advertise a rooftop bar with spectacular views. Turns out, the rooftop is a separate business having nothing to do with Aliz Hotel. We were denied reservations due to the fact they were booked with private events. We were very disappointed & felt duped. Spoke to hotel manager Sami Bays who basically said “tough luck” & referred to a link somewhere on their website we should have noticed. Interesting they even have a pic of their lobby which is not their lobby at all, but a picture of the rooftop business., yet they deny false advertising. We paid $1749 for 3 nights without being able to end our evenings at the rooftop bar with spectacular views. They clearly give the impression this is part of the benefit of booking with Aliz. They were unwilling to make any recompense whatsoever. Also, the concierge would not call us a cab upon leaving. Apparently management only allows them to call for a limo to the airport. We almost missed our train home. IMO, you will receive much better service at one of the other midtown hotels. We will never return to Aliz Hotel!

Posted by on 11 Dec. 2022

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Comment from Hotel Management

17 Dec. 2022 by General Manager

Dear MaryBeth, Thank you for your review. We are sorry for the concerns you raised regarding the information about the rooftop bar on our website. Moreover, it is disappointing to learn you feel our team was not considerate enough when you complained regarding the same. Please allow us some time to investigate this issue further. We understand your frustration and are grateful for your patience. We also regret your dissatisfaction when you requested the concierge to call a cab for you. We have shared your comments with the appropriate team to ensure a better outcome as we advance. We hope you will give us a chance to redeem ourselves the next time you are in the area. Warm Regards, David Roman General Manager

5 out of 5
Very clean and convenient

Posted by on 11 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by David

Hi David, We appreciate your feedback! Glad you enjoyed your time with us! Hope to see you again in the near future. Warm Regards David

4 out of 5

Posted by on 16 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Bronson Johnson - Director of Front Office

We thank you so much for our amazing rating and for choosing us. We wish you safe travels and please come back and see us again!

5 out of 5
Me gusto buen servició, limpieza excelente, comida y bebida,Rico.....

Posted by on 27 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Bronson Johnson - Director of Front Office

Thank you for your great review ! We look forward to having you back soon

About the Aliz Hotel Times Square

Location 310 W. 40th Street, New York, NY 10018

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the business-friendly Aliz Hotel Times Square. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 287 guestrooms or units
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.2 km / 0.8 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Aliz Hotel Times Square offers 287 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

Farm To Burger - This restaurant specializes in American cuisine.

Dear Irving on Hudson - Onsite rooftop bar. Reservations are required. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 20 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 34.43 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.00–50.00 per person
  • Secured valet parking fee: USD 70.00 per night
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aliz Hotel Times Square New York
  • Aliz Times Square New York
  • Aliz Times Square
  • Aliz Hotel Times Square Hotel
  • Aliz Hotel Times Square New York
  • Aliz Hotel Times Square Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.