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Hard Rock Hotel & Casino Ottawa

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Photo gallery for Hard Rock Hotel & Casino Ottawa

A modern hotel room with a blue sofa, a round coffee table with a plate of fruit and glasses, a dining area with a purple chair, and a large TV on the wall.
A hotel room with two beds, a desk, a TV, and a large window with curtains.
A hotel lobby with a central reception desk, glass display cases, and a red carpeted floor.
A Hard Rock Hotel with a modern design, featuring a prominent Hard Rock logo, a covered entrance, and a landscaped front area.
A modern hotel room with a large sofa, a dining area with purple chairs, a wooden door, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪25 min drive‬
  • Place, Canadian Tire Centre
    ‪33 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a guitar, and a view of the outdoors.

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Corner

A modern hotel room with a large bed, a desk, a purple armchair, and a view of the outdoors.

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Ottawa

Gloucester stay.With a stay at this Gloucester resort, you'll be within half a mile (1 km) of Rideau Carleton Raceway and 6 miles (10 km) of Ernst & Young Centre. EY Centre and Cineplex Odeon South Keys Cinemas are also within 6 miles (10 km).
View more Resorts in OttawaOpens in a new window

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.3 km
  • Carleton University - 15 min drive - 18.9 km
  • Byward Market Square - 25 min drive - 32.0 km
  • Parliament Hill - 25 min drive - 32.0 km
  • Canadian Tire Centre - 33 min drive - 52.0 km

Getting around

  • Greenboro Station - 13 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬7 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Greely Hot Pizzeria - ‬7 min drive

About this property

Hard Rock Hotel & Casino Ottawa

4.5-star luxury resort in Gloucester
There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A casino, a 24-hour fitness center, and a terrace are also featured at the luxury Hard Rock Hotel & Casino Ottawa. Free self parking is available.

This 4.5-star Ottawa resort is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars or lounges
  • Built in 2025
  • Casino
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

How close is Hard Rock Hotel & Casino Ottawa to the airport?

Hard Rock Hotel & Casino Ottawa is 5.8 mi (11-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Ottawa?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Ottawa on Aug 9, 2026 start from CA $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Ottawa have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Ottawa.

Does Hard Rock Hotel & Casino Ottawa offer free breakfast?

Hard Rock Hotel & Casino Ottawa does not offer free breakfast.

Is there a casino at Hard Rock Hotel & Casino Ottawa?

During your stay you can enjoy the 56511 square-foot casino on site, featuring 1500 slot machines and 40 gaming tables.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel & Casino Ottawa?

This resort offers free self parking. Valet parking is available for CAD 20 per day.

Does Hard Rock Hotel & Casino Ottawa have a pool?

Hard Rock Hotel & Casino Ottawa does not have a pool.

Does Hard Rock Hotel & Casino Ottawa have a restaurant?

There are 8 onsite restaurants, offering options like American cuisine and brunch.

Does Hard Rock Hotel & Casino Ottawa have a spa?

There are no spa services available at this resort.

How close is Hard Rock Hotel & Casino Ottawa to downtown Ottawa?

Hard Rock Hotel & Casino Ottawa is 9.8 mi away from Ottawa.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 562 reviews
Rating 8 - Good. 94 out of 562 reviews
Rating 6 - Okay. 34 out of 562 reviews
Rating 4 - Poor. 15 out of 562 reviews
Rating 2 - Terrible. 16 out of 562 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the HardRock Casino was great. Friendly Staff, hotel rooms were well kept and restaurants have amazing food.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff awesome restaurant!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Yes excellent stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! Very clean and staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elvira

Liked: Property conditions & facilities
Rooms are very clean, Staff is very helpful and friendly. Casino is very clean, great variety of restaurants and food is excellent! We enjoyed our stay very much!!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 2nd floor very clean and comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jeramy

Liked: Cleanliness, staff & service, property conditions & facilities
Room and site were excellent. Staff very friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

gordon

Liked: Cleanliness
Great location lotta shopping nearby
Stayed 1 night in Mar 2026
Verified review

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Shops, nearby hotel, and a good spot
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean ans nice. Hotel has a great atmosphere
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
My parents stayed here and they stated it was absolutely amazing!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun time at Hard Rock hotel and casino. The room was beautiful, clean, with a very comfortable bed, and lounge chairs. We were very impressed with the entire property and will be going back again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good restaurants
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Room was very clean and staff were very friendly!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

MELANIE

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, housekeeping staff was amazing.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
All around great spot
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was well done
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to stay when attending a concert at the casino, although annoying that they jack up the prices on nights when there is a concert. The room was clean and comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Nice spot to have fun
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and I appreciated some of the touches like the motion-activated lights in the bathroom. The casino was excellent, and the food was very good.
Stayed 1 night in Mar 2026