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Hard Rock Hotel & Casino Ottawa

4.0 star property
4-star resort in Gloucester

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Photo gallery for Hard Rock Hotel & Casino Ottawa

8 restaurants, breakfast, lunch, dinner served; American cuisine
In-room safe, laptop workspace, blackout drapes, free WiFi
65-inch Smart TV with digital channels, streaming services
Lobby
Superior Suite, 1 King Bed, Corner | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪25 min drive‬
  • Place, Canadian Tire Centre
    ‪29 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Roll-in Shower

7.0 out of 10
Good
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

Gloucester stay.With a stay at this Gloucester resort, you'll be within half a mile (1 km) of Rideau Carleton Raceway and 6 miles (10 km) of Ernst & Young Centre. EY Centre and South Keys Shopping Centre are also within 6 miles (10 km).
View more Resorts in OttawaOpens in a new window

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.3 km
  • Carleton University - 14 min drive - 17.4 km
  • Byward Market Square - 24 min drive - 31.6 km
  • Parliament Hill - 25 min drive - 32.0 km
  • Canadian Tire Centre - 29 min drive - 41.5 km

Getting around

  • Greenboro Station - 10 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hard Rock Hotel & Casino Ottawa

4-star resort in Gloucester
There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A casino, a 24-hour fitness center, and a terrace are also featured at Hard Rock Hotel & Casino Ottawa. Free self parking is available.

This 4-star Ottawa resort is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars or lounges
  • Built in 2025
  • Casino
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 195 reviews
Rating 8 - Good. 37 out of 195 reviews
Rating 6 - Okay. 14 out of 195 reviews
Rating 4 - Poor. 5 out of 195 reviews
Rating 2 - Terrible. 6 out of 195 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Satpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

8/10 Good

William, Woodlawn

Travelled with partner
Liked: Cleanliness
The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. Except no poutine.
Stayed 1 night in Aug 2025

8/10 Good

Martin, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mason

Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice..lol except when we got here we had to switch rooms after unpacking everything ? We went to leave our original room door didnt lock ..so we had to change rooms and pack everything back up.. but with a little inconvenience we went on with our night and enjoyed ourselves..
Stayed 1 night in Aug 2025

10/10 Excellent

rosita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Aug 2025

2/10 Terrible

Ankhzaya, Orleans

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard, Attawapiskat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and very convenient for playing and relaxing but I found it limited dining options still rate it 5 stars.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Dry nice but the entrance from the casino is bad
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, the hotel itself is incredible, great rooms, clean, modern and just fantastic. I would definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

haihuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though
Stayed 1 night in Aug 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new establishment is amazing!!
Stayed 1 night in Aug 2025

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was opened on July 3rd and is therefore brand new. Property was spotless, rooms were comfortable and spacious and several restaurants onsite. Thouroughly enjoyed our stay and would recommend to all
Stayed 1 night in Aug 2025

10/10 Excellent

Wm. Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Hard Rock...wonderful experience!
Stayed 1 night in Aug 2025

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Some good food options. Spacious room, clean, comfortable bed. Would have liked a spot to pick up some snacks.
Stayed 1 night in Aug 2025

8/10 Good

colin

Stayed 1 night in Aug 2025

10/10 Excellent

Pascal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Stayed 1 night in Aug 2025