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Holiday Inn Club Vacations Grand Residences by IHG

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Exterior
Property video
3 bars/lounges, swim-up bar, poolside bar, beach bar
View from property
3 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Signature Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom, Beachfront

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Beachfront

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms, Beachfront

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Private Pool

Terrace/patio

Signature Suite, 2 Bedrooms, Private Pool

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Twin Bed (Junior)

Microwave, espresso maker

Signature Suite, 1 Twin Bed (Junior)

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 Twin Bed, Beachfront (Junior)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Twin Bed, Beachfront (Junior)

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Twin Bed, Accessible (Junior)

Microwave, espresso maker

Signature Suite, 1 Twin Bed, Accessible (Junior)

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Twin Bed (Junior)

Separate tub and shower, rainfall showerhead, designer toiletries

Signature Suite, 1 Twin Bed (Junior)

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Suite

Premium bedding, minibar, in-room safe, desk

Premium Suite

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the area

Puerto Morelos

Beachfront retreat .Within 3 miles (5 km) of this Puerto Morelos hotel, you'll find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 3.9 km
  • Puerto Morelos Town Square - 8 min drive - 4.6 km
  • Ojo de Agua Beach - 8 min drive - 4.6 km
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 4.6 km
  • San Jose Catholic Parish - 8 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Aromas - ‬2 min drive
  • ‪Ile De France - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪Kobo - ‬18 min walk
  • ‪A'akat - ‬19 min walk

About this property

Holiday Inn Club Vacations Grand Residences by IHG

5-star beachfront hotel near Puerto Morelos Beach
Holiday Inn Club Vacations Grand Residences by IHG is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Holiday Inn Club Vacations Grand Residences by IHG you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Holiday Inn Club Vacations Grand Residences by IHG offers 144 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

How close is Holiday Inn Club Vacations Grand Residences by IHG to the airport?

Holiday Inn Club Vacations Grand Residences by IHG is 18.8 mi (30-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Club Vacations Grand Residences by IHG?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations Grand Residences by IHG on Aug 1, 2026 start from CA $495, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Club Vacations Grand Residences by IHG have an airport shuttle?

Holiday Inn Club Vacations Grand Residences by IHG offers a free airport shuttle, available 24 hours a day, on request.

How close is Holiday Inn Club Vacations Grand Residences by IHG to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Holiday Inn Club Vacations Grand Residences by IHG offer free breakfast?

Holiday Inn Club Vacations Grand Residences by IHG does not offer free breakfast.

Is there a casino at Holiday Inn Club Vacations Grand Residences by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Club Vacations Grand Residences by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Club Vacations Grand Residences by IHG?

This hotel offers free self parking and valet parking.

Does Holiday Inn Club Vacations Grand Residences by IHG have a pool?

Holiday Inn Club Vacations Grand Residences by IHG features 3 outdoor pools and a children's pool.

Does Holiday Inn Club Vacations Grand Residences by IHG have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Holiday Inn Club Vacations Grand Residences by IHG have a spa?

This hotel has a spa, which features facials, mani/pedis, and hot stone massages.

How close is Holiday Inn Club Vacations Grand Residences by IHG to downtown Puerto Morelos?

Holiday Inn Club Vacations Grand Residences by IHG is 2 mi away from Puerto Morelos.

Holiday Inn Club Vacations Grand Residences by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1006 reviews
Rating 8 - Good. 137 out of 1006 reviews
Rating 6 - Okay. 53 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are in excellent condition and they are immaculate. The food was very good and the beach and pool service was great. I would visit this resort again and would recommend.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and facilities.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

William Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms, phenomenal food and service.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautifull resort
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Zheqing

Liked: Cleanliness, staff & service, amenities
Very nice resort, clean room, food is delicious!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the all -inclusive was for real! The food and drinks were amazing. The perfect way to unwind in luxury
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Louis S

Liked: Cleanliness, staff & service, amenities
Nice room and great staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026
Verified

6/10 Okay

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great food and hotel staff. No alternate options however if it pours rain and limited amenities overall. It was nice to have access to a gym and gift shop. Would visit again if resort did a bit more. The 1 restaurant was delicious.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The staff were all very friendly and genuinely seemed happy to be there. The food was delicious.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, attentive and kind staff. Spotless, spacious suite, great food, quiet and relaxing area. Amazing trip, will be back.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kimby

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Fernando Flores

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the one night we spent there. Arrived Sunday evening but had to leave Monday morning due to heightened terrorist activity in the area.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay! The staff were extremely friendly and anticipated our every need, as well as that of the other guests. The room was phenomenal, and the facilities were modern and newly furnished. The food was excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love the place!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Customer service, great food, clean spacious rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and great staff.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mark Stanford

Liked: Cleanliness, amenities, property conditions & facilities
We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

simona

Liked: Cleanliness, property conditions & facilities
Staff is the prompt, attentive and genuinely nice. Rooms and shared spaces always clean and tidy. Food fresh and varied in choices.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Diane Phuong

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and quiet, nice view, superb service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic resort, head and shoulders above the standard Cancun style. Excellent food, classy environments, gorgeous rooms, and an impressive attention to detail in all respects. In a quiet and secluded part of the Riviera (...for now) it offers a calm and welcome alternative to the stereotypical all inclusive getaway. I don't usually travel to all inclusive resorts, but I would certainly consider returning here. Did I mention the excellent food? Overall, amazing value for the price from beginning to end.
Delicious ceviche with an impressive view over the immense swimming pools.
Stayed 2 nights in Mar 2026

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