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Aparthotel

All Ritmo Cancun Resort & Water Park - All Inclusive

3.5 star property
3.5-star beachfront aparthotel near El Meco Archaeological Site

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Photo gallery for All Ritmo Cancun Resort & Water Park - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Front of property
Junior Suite Royal Ocean View
Beach/ocean view

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Km. 1.5 Carretera a Puerto Juarez, Punta Sam, Cancun, QROO, 77500
  • Place, El Niño Beach
    ‪11 min walk‬
  • Place, El Meco Archaeological Site
    ‪14 min walk‬
  • Place, Plaza Las Americas
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio Supreme

Studio Supreme

Studio Supreme

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Garden View

Garden View

Garden View

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite Garden View

Master Suite Garden View

Master Suite Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds

View all photos for Suite Marina View

Suite Marina View

Suite Marina View

  • Partial sea view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Royal Ocean View

Junior Suite Royal Ocean View

Junior Suite Royal Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Jacuzzi Ocean View

In-room safe, individually decorated, individually furnished

Jacuzzi Ocean View

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished

Standard Room

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Sea View

In-room safe, individually decorated, individually furnished

Junior Suite, Sea View

  • Sea view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the area

Cancun

On the beach.With a stay at this Puerto Juarez aparthotel, you'll be within half a mile (1 km) of El Meco Archaeological Site and 2 miles (3 km) of Gran Puerto Pier. Plaza Las Americas and Punta Sur are also in the area.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • El Niño Beach - 11 min walk - 1.0 km
  • El Meco Archaeological Site - 14 min walk - 1.2 km
  • Plaza Las Americas - 15 min drive - 8.2 km
  • Moon Palace Golf Club - 47 min drive - 33.5 km
  • Punta Sur - 59 min drive - 17.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬2 min drive
  • ‪Puerto Xtabay | Marina & Cantina De Mar - ‬4 min walk
  • ‪restaurant marina "las jaibas - ‬4 min walk
  • ‪Restaurante Las Gaviotas - ‬4 min walk
  • ‪El Kiosco Verde - ‬3 min drive

About this property

All Ritmo Cancun Resort & Water Park - All Inclusive

3.5-star beachfront aparthotel near El Meco Archaeological Site
All Ritmo Cancun Resort & Water Park - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to All Ritmo Cancun Resort & Water Park - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and mini golf.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial aparthotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun aparthotel is smoke free.

  • 147 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
All Ritmo Cancun Resort & Water Park - All Inclusive offers 147 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Playground

Restaurants on site

  • Cena Show Teatro
  • El Palmar
  • Góndola
  • Ostras & Oysters
  • Pancho Villa

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Toaster

Dining

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Dining table
  • Snack bar/deli

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • Karaoke
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the city center
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the waterfront

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Sailing
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 147 units
  • 3 floors
  • Access via exterior corridors
  • Banquet hall
  • Built in 1985
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Free bicycle rentals
  • Garden
  • Grey water recycling system
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at All Ritmo Cancun Resort & Water Park - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sea Adventure Water Park Cancun

All Ritmo Cancun Resort Water Park All Inclusive

All Ritmo Resort Water Park All Inclusive

Ritmo Cancun Water Park

Ritmo Water Park

All Ritmo Cancun Water Park All Inclusive

All Ritmo Water Park All Inclusive

Sea Adventure Resort Water Park All Inclusive

Ritmo Water Park Inclusive

Frequently asked questions

How close is All Ritmo Cancun Resort & Water Park - All Inclusive to the airport?

All Ritmo Cancun Resort & Water Park - All Inclusive is 14.5 mi (37-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at All Ritmo Cancun Resort & Water Park - All Inclusive?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at All Ritmo Cancun Resort & Water Park - All Inclusive on May 19, 2026 start from CA $228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does All Ritmo Cancun Resort & Water Park - All Inclusive have an airport shuttle?

Airport shuttle services are not available at All Ritmo Cancun Resort & Water Park - All Inclusive.

How close is All Ritmo Cancun Resort & Water Park - All Inclusive to the beach?

This aparthotel is on a private beach. Don't forget your sunscreen!

Does All Ritmo Cancun Resort & Water Park - All Inclusive offer free breakfast?

All Ritmo Cancun Resort & Water Park - All Inclusive does not offer free breakfast.

Is there a casino at All Ritmo Cancun Resort & Water Park - All Inclusive?

No, there is no casino at this aparthotel, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (9-min drive) are nearby.

What time is check-in at All Ritmo Cancun Resort & Water Park - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at All Ritmo Cancun Resort & Water Park - All Inclusive?

This aparthotel offers free self parking.

Does All Ritmo Cancun Resort & Water Park - All Inclusive have a pool?

All Ritmo Cancun Resort & Water Park - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does All Ritmo Cancun Resort & Water Park - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine and ocean views.

Does All Ritmo Cancun Resort & Water Park - All Inclusive have a spa?

This aparthotel doesn't have a spa, but it does offer sports massages, aromatherapy, and facials.

How close is All Ritmo Cancun Resort & Water Park - All Inclusive to downtown Cancun?

All Ritmo Cancun Resort & Water Park - All Inclusive is 4.1 mi away from Cancun.

All Ritmo Cancun Resort & Water Park - All Inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 274 out of 1231 reviews
Rating 8 - Good. 294 out of 1231 reviews
Rating 6 - Okay. 265 out of 1231 reviews
Rating 4 - Poor. 197 out of 1231 reviews
Rating 2 - Terrible. 201 out of 1231 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Kristin

Stayed 4 nights in Mar 2026

6/10 Okay

Vladimir

Liked: Cleanliness
Stayed 7 nights in Jan 2026

4/10 Poor

Erica

Travelled with group
Disliked: Amenities, property conditions & facilities
Some notes! As far as the saying goes-you get what you pay for here. This was my first time to Mexico and I had no expectations really—I was ready for anything—and it was a good thing I was. The view from our upgraded suite was impeccable. However, the room was full of black mould on the blackout curtains, on furniture, in the bathroom and in the air conditioning-which we left off for the 8 days we stayed. The food was average, the buffet rarely changed and the Italian dinner was a joke. Half cooked pizza and microwave lasagna were not my idea of a romantic meal. We opted to try the other dining option for one dinner and the portions were also small and it seemed like the same deserts from the buffet. There was almost no entertainment—the dance performance in the lobby was decent, but trivia and karaoke were just not what I thought they’d be. I was told a mariachi’s performance would be on one of the nights, but it was trivia again…same game as the week before. a note about the bathroom stall in the theatre area, I got locked inside from a stuck lock and had to slide out of the bottom…I’m a small girl, so it was possible, but anyone else would have been doomed. I even tried calling for help but no one could hear me and I almost had a panic attack. We were followed by staff who would take pictures of guests and then immediately start texting on phones, which did make me feel uncomfortable. The arcade was missing game pieces and the gym had equipment missing also. Nice beach
Stayed 9 nights in Jan 2026

4/10 Poor

Ken

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst resorts we’ve ever stayed at. We understood the price point, but this place is a dump and nothing like what’s advertised. The ocean view was beautiful—everything else was disgusting. Paper-thin walls, nonstop noise, and mold everywhere, including on the curtains and under the mattress. Food is terrible: one repetitive buffet, embarrassing “Italian” food, and beer so bad we left the resort to buy our own. There are no real activities—everything is broken or missing—and the rusted water park feels unsafe. Security is invasive and aggressive; we were falsely accused of smoking weed and threatened with police. The beach is beautiful but full of plastic. Zero care, zero maintenance. Would never return, not even for free.
Stayed 9 nights in Jan 2026

2/10 Terrible

Darcy

Disliked: Cleanliness, amenities
Terrible service. Rooms terrible no water in rooms Didn't get room that was requested
Stayed 2 nights in Jan 2026

10/10 Excellent

Ramiro, Gatineau

Stayed 3 nights in Feb 2026

2/10 Terrible

Jarrod

Stayed 8 nights in Jan 2026

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First…. We were not greeted when we arrived. Next…. We had no chairs on our balcony. I asked for a couple of chairs but still didn’t receive them. We had no table and chairs on our main floor… even though we should have. There were no hangars. We had to beg for an extra blanket. We had to ask everyday for wash cloths…. Some days we didn’t get them. When we checked out… the front desk was rude and told us that we couldn’t come back inside the property even though we left our luggage there so that we didn’t have to carry it all around town.
Stayed 6 nights in Jan 2026

10/10 Excellent

Darlene Soraida Orona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great food, relaxing area, we went with our kids of 1,3, and 6 and they had a lot of fun in their water park. The arcade little spot can use a lot of work though. Best and nicest cleaning staff I’ve ever seen in a hotel.
Stayed 7 nights in Dec 2025

6/10 Okay

Denis

Liked: Cleanliness, amenities
There’s only 1 reasons to put 3 stars Rooms are really outdated and not taking care of properly they should replace a lot of things. For a 4 star hotel they need to replace stuff like bathroom fixtures, mattresses etc If the rooms were properly maintained I would stayed again because our kids and us had a good time. Waterpark and the beach is great. Everyone who works there are really nice and kind.It’s an older hotel and it has a character which I really loved.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michel

Stayed 3 nights in Jan 2026

2/10 Terrible

Liyian

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was completely destroyed. The bathroom was liking all the time. No waist your money and find a place with the minimum comfort. Very disappointed
Stayed 4 nights in Jan 2026

4/10 Poor

Doron, great neck

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
You get what you pay for. The food variety wasn’t great, and some basics for kids were missing — no pizza, chicken nuggets, or apple juice. No guacamole either. The daytime entertainment for kids and adults was about a C-minus, which is surprising for Mexico. That said, the hotel was calm, the waterpark was great, and the oceanfront location was very nice. Julio did a great job. Armando at the front desk — no. Next time, I won’t be cheap. I’ll pay a bit more and get better service, food, and kids’ entertainment.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service from all staff. Waiter Jose from Ostras was phenomenal. We loved the food there best. Everything on that menu was delicious. We definitely had lots of food options all week. It is an older building but it’s a beautiful colonial style and right beside the beach. We loved that it was a smaller resort so we never felt it was too crowded. Room was spacious with a wrap around balcony with a view of the marina. Waterpark was enjoyed by both our boys and the soccer field was a nice perk. The boys also liked the on beach soccer and volleyball. There was a games room and activities daily for everyone. We enjoyed the location and walked to El Meco. This was a very affordable option. We also took day trips to Isla Mujeres via the ferry and Xcaret. We would definitely come back. Thank you to all the staff for the memorable week.
Stayed 7 nights in Jan 2026

6/10 Okay

Jowan

Stayed 3 nights in Jan 2026

6/10 Okay

Majestic

Stayed 2 nights in Jan 2026

2/10 Terrible

Ian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty sure all the 5 star reviews are paid for, or bots. We didn't even stay long enough to fund out about their food after both of the 'premium' suites we booked had black mold. They offered to move us after seeing the mold, apparently for the first time. The next room they offered us was just as bad. We booked at another resort and took 2 ubers to move our family of 8. Now we have to see if we can get reimbursed. I'd highly recommend finding a different resort before spending any money here.
Stayed 7 nights in Dec 2025

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty sure all the 5 star reviews are paid for, or bots. We didn't even stay long enough to fund out about their food after both of the 'premium' suites we booked had black mold. They offered to move us after seeing the mold, apparently for the first time. The next room they offered us was just as bad. We booked at another resort and took 2 ubers to move our family of 8. Now we have to see if we can get reimbursed. I'd highly recommend finding a different resort before spending any money here.
Stayed 7 nights in Dec 2025

4/10 Poor

Brenda

Travelled with family and small children
Liked: Cleanliness
They didn’t have all the basic supplies like towels, dishes at mealtimes , lock for the safety deposit box and their excuse was that it was peak holiday season
Stayed 3 nights in Dec 2025

8/10 Good

Kelsey Maria

Liked: Amenities
Amazing resort for families. The water park is cute. Amazing little beach. The photographer on the beach was phenomenal. The difference in sides is weird. If you’re on the main building; the rooms are stunning and comfy. The side across the road where we were; I will say the rooms are not awesome. The beds felt like a rock. Super sore from those. We did expect more traditional Mexican food options at the resort but; that’s ok. They have to cater to everyone. The massage therapist though; I wouldn’t recommend. You lay sans clothing, and he gets VERY CLOSE to “areas”. He did “accidentally” touch my.. area… . He did stop when I moved and voiced my concern though. So there’s that. The shows were okay but not spectacular. Not much food variety. All excursions are quite far away. We will stay elsewhere next time but; a nice place all around .
Stayed 7 nights in Dec 2025

2/10 Terrible

Muhannad

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Do not go here!! Rude staff, Julio especially very disrespectful. Place is worn down, moldy and nasty rooms, terrible disgusting same food everyday, water park is even worse and ran down. Wifi barely works, no entertainment, terrible drinks, they scam you and try to upcharge you when checking in. Stay away!!!
Stayed 5 nights in Dec 2025

2/10 Terrible

Johanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food at this place is absolutely terrible! Drinks are watered down… Rooms out dated and not the cleanest. We would never go back! You have to give them your drivers license or passport to get towels for the tiny little pool or the beach and the tried to tell us we needed to pay $25 because we didn’t return our 5 towels, very few of the staff speaks English and they obviously couldn’t count either! We did like that it was quiet and we had no problems getting chairs, and the beach is small but relaxing and pretty. Our kids enjoyed the water park and the basketball court ( luckily we had brought our own ball because the resort didn’t have one) As a family we had a wonderful vacation and just decided to spend extra money on leaving the hotel at night to eat. Costas next door is a wonderful restaurant five it a try!
Stayed 6 nights in Dec 2025

10/10 Excellent

Abadur

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is absolutely unmatched, rooms are steps away from the Caribbean ocean. The views are absolutely spectacular. Amenities and activities are minutes away from ferry rides to Isla Mujares, boat club, downtown etc. There is even a water park to kid the kiddos occupied. The resort itself is on per with resorts in it's class. I will say that this was our second trip to Cancun. The food in this resort is much more flavorful and authentic compared to other resort. It is an older building, but the rooms are spacious (we stayed in a family suite), plenty of room for us. Our room opened up to the beach which was amazing. The guests in this resort were mostly families and a very international crowd.
The view outside of our sliding glass door
A view of the pool, the ocean and the Marina
Stayed 7 nights in Dec 2025

6/10 Okay

Maria Rosalia Madrigal

Travelled with family and small children
Liked: Cleanliness
The staff was nice, customer service was nice you pay for what you get but the food I feel like they could have done better. Same breakfast everyday and sometimes dinner was change but not too good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ricardo, Harrisonburg

Stayed 4 nights in Nov 2025