4.7 out of 5

"Staff were all very nice starting from check in personnel Good hotel for the price Great location too Would definitely go back " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

4-star beachfront resort near Tortuga Beach

On the beach

Within a 10-minute walk of this Zona Hotelera resort, you'll find Caracol Beach and Cancun Convention Center. Also, Forum Beach is within half a mile (1 km) and Tortuga Beach is within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this eco-friendly resort. There's fun for all ages with a free kid's club and a playground, and supervised childcare is an added bonus. Enjoy the fitness center and perks like free valet parking and free WiFi.

Balconies, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 179 guestrooms also offer balconies and TVs with cable channels. 24-hour room service, Egyptian cotton sheets, and free bottled water are also available.

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$171 per night

Villa Master Suite, Lock Off

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room 2 Bedroom Plus

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room 3 Bedroom Plus

Bed Count 2 Full Beds Maximum Occupancy 10 Max

Fiesta Americana Cancun Villas ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fiesta Americana Cancun Villas

Everyone (4)
5 out of 5
Staff were all very nice starting from check in personnel Good hotel for the price Great location too Would definitely go back

Posted by , from california on 27 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by GM

I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Amazing Smaller Resort

This is our 2nd visit to this resort. With all the really large resorts with white wash buildings, this resort has local color and charm.You see that these employees are proud of this place set up against the larger resorts. The facility is small, well maintained, and the staff iare wonderful and make you feel special. Easy access to the private beach with very little swells. We plan to go back next year and maybe buy into this timeshare.

Posted by , from Oregon on 17 Mar. 2018

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Comment from Hotel Management

17 Mar. 2018 by GM

I would like to thank you for taking the time to share your experience. We are glad to know that our service fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Nice Hotel I would recommend

Pros: Complimentary wifi, parking and other amenities. View, location and amenities
Cons: N/A
Location: Did not have much time in this area but the location was perfect for the time we had. It was walking distance from great restaurants and shopping.
Warm welcome by Front Desk Staff, Fernando, Jose and Vanesa who provided excellent customer service. Nicely appointed and comfortable accommodations with great view in an excellent location.

Posted by on 27 Feb. 2017

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Comment from Hotel Management

1 Mar. 2017 by General Management

We appreciate you taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

great hotel on the beach

Pros: nice people, clean hotel, beautiful spot
Cons: food stay open a little later
Location: snorkeling, shopping, touring
nice and comfortable and clean, nice people. perfect spot

Posted by , from california on 16 Oct. 2015

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Comment from Hotel Management

2 Feb. 2017 by General Management

We appreciate you taking the time to share your feedback. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Cancun Viesta American Villas

Pros: Free Internet
Very nice and comfortable hotel. Hotel has nice breakfast and little store were you can buy water and beer. I would stay there any for the money.

Posted by , from Lansing MI on 17 Mar. 2013

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Comment from Hotel Management

2 Feb. 2017 by General Management

I would like to thank you for taking the time to share your experience. We are glad to know that you enjoyed your last vacations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

2 out of 5

the worst beach in Cancun

Pros: price
Cons: no internet in my room
the beach is a rock reef , is a shame stay in cancun and dont have a good beach and need to go out of my hotel to seek a public beach. No internet in my room is another inconvenience.

Posted by , from Hermosillo, Sonora, Mexico on 19 Oct. 2012

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5 out of 5

Small but comfortable, very much enjoyed our stay.

Pros: Close restaurants, Quiet
Cons: No free Internet
This is my 4th time in Cancun and this is the hotel I've enjoyed the most. You would never know it's a timeshare since the staff don't hound you trying to give you the 'dog & pony' show trying to get you to join. My daughter and I spent a very lovely week, relaxing when we wanted to, exploring when we wanted to.

Posted by , from Utah, USA on 12 Jun. 2012

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5 out of 5

Great hotel; great value!

Pros: Close restaurants, Free Internet, staff was very respectful and willing to please
Cons: internet available only in lounge area
We were not pleased with the view we expected, the next day they moved us into a room that was way beyond our expectations. They worked hard to make us happy. Poolside activities were fun. Great place for both families and couples.

Posted by , from Nashville, TN, USA on 25 Apr. 2012

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5 out of 5

The room balcony had great view to the ocean. The restaurant 10 feet from the water had excellent breakfast and dinner.

Pros: Close restaurants, Free Internet
The room balcony had great view to the ocean. The restaurant 10 feet from the water had excellent breakfast and dinner.

Posted by , from Chicago, IL, USA on 23 Mar. 2012

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5 out of 5

Everything was AMAZING.

Pros: Close restaurants, Free Internet, great pool, close to nightlife
I stayed here over spring break in 2011, and my experience was downright perfect. There was not one thing I could complain about. The hotel is BEAUTIFUL. I believe it had recently been renovated. When we first arrived, we were placed in a room facing the neighboring hotel, which was not but not ideal. After a simple request to the front desk, we were transferred to a room with an AMAZING ocean AND pool view, FREE OF CHARGE. The service is great! The location is also amazing. It is close to all of the best nightlife, restaurants, and shopping. Everything was within walking distance, and instead of wasting our money on cabs and bus fare, we used it at the 2-4-1 happy hour! The room was also flawless, but we rarely spent time there with the amazing beach and pool at our fingertips.

Posted by , from Wisconsin on 1 Dec. 2011

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Property Features

Fiesta Americana Cancun Villas offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a sauna, and spa services are also featured at the family-friendly Fiesta Americana Cancun Villas . Free valet parking is available. Smoking is allowed in designated areas at this 4-star Cancun resort.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24 km / 14.9 mi)
  • Parking: Free valet parking

Room Amenities

Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Palapa - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

La Trattoría - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

La Bodega - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Events/parties not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 369 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.