Super Saver ROH
Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$223*
Per night/room
26 Aug. - 27 Aug.
ADVERTISING SPONSORED LISTING
Grand Park Royal Luxury Resort Cancun - All Inclusive
Boulevard Kukulkan Km 10.5,
Cancun,
QROO
1-855-887-0424
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Grand Park Royal Luxury Resort Cancun - All Inclusive
4.0 out of 5.0
"I read the reviews prior to my visit. In our opinion, we had a tough time matching those bad reviews to what we experienced! Like any hotel, they have ... " More
Points Of Interest
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Hotel Description
Beachfront retreat
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of La Isla Shopping Mall and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 2 miles (3 km).
All-inclusive
A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Families will appreciate the free kid's club, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and valet parking.
IPod docks, LED TVs
The 346 guestrooms have LED TVs with satellite channels and offer balconies and iPod docks. 24-hour room service, minibars, and coffee/tea makers are also available.
Grand Park Royal Luxury Resort Cancun - All Inclusive ratings based on 187 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Grand Park Royal Luxury Resort Cancun - All Inclusive
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Comment from Hotel Management
14 Aug. 2019 by Carlos Da Silva
Estimado Huesped Gracias por su preferencia y por su amable revisión. Fue un placer darle la bienvenida en el Grand Park Royal Cancún. Estamos realmente agradecidos por su aprecio por el servicio brindado y por resaltar cuánto disfrutó su estadía. Su satisfacción como huésped es nuestra prioridad. Estamos seguros de que podemos hacer que se sienta como en casa cada vez que venga. Estaremos a la espera de su visita. Sinceramente, Carlos Da Silva Gerente general
Staff is very friendly. The facility was clean. I haven't been there in 3 years and now there are more activities at night and also a kids club. I enjoyed my time.
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Comment from Hotel Management
8 Aug. 2019 by Carlos Da Silva
Dear Cin Thank you for selecting Grand Park Royal Cancún as host for your most recent visit to Cancun. Our team work hard in creating a truly memorable experience to each and every guest. So it brings me joy to know our team extended welcoming and helpful service. I am also pleased to read how much you enjoyed our accommodations as well as our beautiful property. It was a pleasure hosting you and we certainly hope our Resort becomes your resort of choice during future travels. Sincerely Carlos Da Silva General Manager
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Comment from Hotel Management
2 Aug. 2019 by Carlos Da Silva
Estimado Huesped Gracias por su preferencia y por su amable revisión. Fue un placer darle la bienvenida en el Grand Park Royal Cancún. Estamos realmente agradecidos por su aprecio por el servicio brindado y por resaltar cuánto disfrutó su estadía. Su satisfacción como huésped es nuestra prioridad. Estamos seguros de que podemos hacer que se sienta como en casa cada vez que venga. Estaremos a la espera de su visita. Sinceramente, Carlos Da Silva Gerente General
I dont want to spend my time answering about this auful hotel.
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Comment from Hotel Management
29 Jul. 2019 by Carlos Da Silva
Dear Guest It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. We extend an honest apology to you for the unpleasant situation occurred during your stay. We hope you granted us the opportunity to change your perspective towards the resort. Sincerely, Carlos Da Silva General Manager
Did not like the fact that all inclusive here did not mean all inclusive. Dress code for restaurants left them unavailable and gym had a cost per day per person. Hated being pulled aside to be sold a vacation club package before being shown our room.
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Comment from Hotel Management
11 Jul. 2019 by Carlos Da Silva General Manager
Dear Guest It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. We extend an honest apology to you for the unpleasant situation occurred during your stay. We hope you granted us the opportunity to change your perspective towards the resort. Sincerely,
The property was absolutely beautiful and the staff was very helpful in accommodating with anything we wanted. We would highly recommend this resort to anyone and we will definitely be going back.
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Comment from Hotel Management
24 Jun. 2019 by Carlos Da Silva
Dear Guest Thank you very much for your preference and for your kind review. It was a pleasure to have received it at Grand Park Royal Cancun, we are very grateful for your appreciation of the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. I appreciate, in a very special way, the recognition for the members of our staff that made a difference during the service. It will be a pleasure to host your vacations in the future. You can be sure that it will be another stay to remember. Sincerely, Carlos Da Silva General Manager
I purchase the deluxe ocean view room with two double beds. At the time.of check they tried to sell my the upgrade room.for $80.00 per night, after saying no I was told my room was a standard room with only one bed and no ocean view.
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Comment from Hotel Management
4 Jun. 2019 by Carlos Da Silva
Dear Maria It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. We extend an honest apology to you for the unpleasant situation occurred during your stay. We hope you granted us the opportunity to change your perspective towards the resort. Sincerely, Carlos Da Silva General Manager
very nice staff! very beautiful resort . every thing was amazing. there could be more activities or things to do though
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Comment from Hotel Management
3 Jun. 2019 by Carlos Da Silva
Dear Guest Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely, Carlos Da Silva General Manager
Nice resort but I would like to have had stayed at a party resort
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Comment from Hotel Management
20 May 2019 by Carlos Da Silva
Dear Guest Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely, Carlos Da Silva General Manager
Very clean and comfortable. Nice beach. Staff was excellent - especially Mathilde at the pool. Rooms were nice and clean. Food - nice variety but quality B or B-.
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Comment from Hotel Management
6 May 2019 by Carlos Da Silva
Dear Guest Thank you very much for your preference and for your kind review. It was a pleasure to have received it at Grand Park Royal Cancun, we are very grateful for your appreciation of the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. I appreciate, in a very special way, the recognition for the members of our staff that made a difference during the service. It will be a pleasure to host your vacations in the future. You can be sure that it will be another stay to remember. Sincerely, Carlos Da Silva General Manager
About the Grand Park Royal Luxury Resort Cancun - All Inclusive
Location Boulevard Kukulkan Km 10.5, Cancun, QROO 77500All-inclusive Details
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- Use of golf equipment not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Offsite tours not included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Local beverages and soft drinks only
- Gratuities included
- Minibar beverages - restrictions apply
- Additional gratuities accepted
- All food and beverages included
- Food and beverage restrictions apply
- One or more venues limit dining availability
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- All non-motorized water sports included
- Onsite live performances included
- All land activities, and recreational facilities and equipment included
- Theme parties included
Property Features
Grand Park Royal Luxury Resort Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Park Royal Luxury Resort Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. There are 6 meeting rooms available. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Grand Park Royal Luxury Resort Cancun - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.
- 346 guestrooms or units
- 4 buildings
- 5 dining venues
- 4 bars or lounges
- 700 sq m of conference space
- Buffet breakfast (free)
- Dining venue
- Bar by the pool
- Coffee shop
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Terrace on the roof
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the pool
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Convenience store
- Garden
- Gift shop
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in some public areas: Free WiFi
Parking
Free self parking , Free valet parking
Transport
- Property shuttles: Area shuttle
- Parking: Free valet parking and self parking
Room Amenities
Grand Park Royal Luxury Resort Cancun - All Inclusive offers 346 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony
- Minibar
- IPod dock
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Coffee maker
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hair dryer
- Laptop safe
- Bathrobes
- Toiletries (free)
- Iron and ironing board
- Desk
- Blackout drapes
- Air conditioning
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
La Concha - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.
Café Sole - This cafe serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Spa Services
- Number of treatment rooms 3
- Outdoor treatment areas
- Couples treatment rooms
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sauna in spa
- Minimum age to access spa is 13
- Reflexology
- Sports massage
- Massages
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- Debit cards not accepted
- Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
- Breakage deposit: USD 6800.00 per stay for guests under 24 years old staying between 18 03 - 16 04
- A tax is imposed by the city: USD 1.30 per accommodation, per night
- Sanitation services: USD 1.33 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Facilities fee: USD 7 per person, per day and includes use of:
- Fitness facilities
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Cancun Grand Park Royal
- Cancun Grand Park Royal Caribe
- Grand Park Royal Cancun Caribe
- Grand Park Royal Caribe All Inclusive
- Grand Park Royal Cancun Caribe All Inclusive Hotel
- Grand Park Royal Caribe All Inclusive Hotel
- Grand Park Royal Cancun Caribe All Inclusive
- Grand Park Royal Caribe
- Grand Park Royal Luxury Resort All Inclusive
- Grand Park Royal Luxury Cancun All Inclusive
- Grand Park Royal Luxury All Inclusive
- Park Royal Resort Inclusive
- Park Royal Cancun Inclusive
- Grand Park Royal Luxury Resort Cancun All Inclusive
- Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
- Grand Park Royal Luxury Resort Cancun All Inclusive
- Grand Park Royal Luxury Resort All Inclusive
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- Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
- Grand Park Royal Luxury All Inclusive
- Grand Park Royal Cancun Caribe All Inclusive
- Park Royal Cancun Inclusive
- Grand Park Royal Luxury Cancun All Inclusive
- Grand Park Royal Cancun Caribe All Inclusive
- Grand Park Royal Cancun - All Inclusive Cancun
- Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
- Grand Park Royal Cancun Caribe All Inclusive
- Grand Park Royal Luxury Resort All Inclusive
- Grand Park Royal Luxury All Inclusive
- Grand Park Royal Luxury Resort Cancun All Inclusive
- Grand Park Royal Cancun - All Inclusive All-inclusive property
You should know
- Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
