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Krystal Vallarta

3.5 star property
Beachfront hotel near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
Deluxe Room, Mountain View
Restaurant
Interior entrance
Reviews
6.6

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Popular LocationLa Isla4 min walk
  • Popular LocationCruise Ship Terminal10 min walk
  • Popular LocationMalecon4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

7.6/10 Good
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

8/10 Very good
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

7.1/10 Good
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.1/10 Good
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.2/10 Good
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Terrace/patio

Standard Room, Garden View

  • Sleeps 4
  • 2 Queen Beds

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The price is CA $140
per night
CA $166 total
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About the area

Puerto Vallarta

On the beach.At this Hotel Zone hotel, you'll be within a 5-minute walk of La Isla and Playa de Oro. Cruise Ship Terminal and Hotel Zone Beach are also within half a mile (1 km).

What's nearby

  • La Isla - 4 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 10 min walk
  • Malecon - 4 min drive
  • Playa de los Muertos - 16 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Vips - ‬6 min walk

About this property

Krystal Vallarta

Beachfront hotel near Cruise Ship Terminal
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 390-390 for adults and MXN 200-200 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Beach yoga
  • Children's pool
  • Fitness center
  • Karaoke
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 to 390 for adults, and MXN 200 to 200 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

6.6
Rating 10 - Excellent. 242 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 201 out of 1004 reviews" "
Rating 4 - Poor. 153 out of 1004 reviews" "
Rating 2 - Terrible. 160 out of 1004 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Martha

Travelled with partner
Great value for your money but the building is old and so is everything else in there. My husband and I put the mattress on the floor because it was so saggy that we’d wake each other up. I had the European plan but the food didn’t look good at all.
Stayed 10 nights in Mar 2024

6/10 Okay

lesley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
We have been owners at Krystal for over 20 years , we are so sad that they management/owners have let the villas go , everything is falling apart, they are so run down . We were just informed that they are going to shut down the villas so they can upgrade , we have been told this for years . They have told us that they will accommodate us in the Hotel. This is NOT ACCEPTABLE as the hotel does not have a private pool, does not have a kitchen and does Not have the family feel we try to have several members of our family together , my mom is 91 we will not have many more years with her and this place used to be her HappyPlace
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel on the beach. Rooms are minimalistic but clean. Recommended if you aren't planning on spending a lot of time in the room.
Stayed 6 nights in Mar 2024

6/10 Okay

Zazil, Stockton

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Pools and restaurants where inferior to many competitors
Stayed 10 nights in Mar 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the fact that is close to the airport to the marina since we had to go to the port for 3 of our tours and also within walking distance from 2 major shopping centers.
Stayed 7 nights in Mar 2024

8/10 Good

Eric, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The little town ambient was great! entering the property and feeling in a small community. Did not like is that installations and equipment are aging. The tower we stay had to large water leaks in the lobby. The crew repaired but it gave the feeling of not a perfect stay due to this maintenance issue. The people were amazing in their service. We reported a clogged drain in the shower, it was repaired same day.
Stayed 7 nights in Feb 2024

2/10 Terrible

Zuly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has dirty, holes on the wall and headboard lines dirty and stained. Bathtub cracked dirty and stained. Toilet stained and dirty. Horrible conditions. Checked out the next day. Ended in staying at “los tules puerto Vallarta” for the same price. The place was nice and clean, ambiance was great! Kristal is a false advertisement that place is horrible conditions.
Stayed 4 nights in Feb 2024

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A village like atmosphere with a great beach but very cold pools.
Stayed 1 night in Feb 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel for room reasonsble but daily all inclusive high for meals......vrrh noisey air conditioners and toilet had high screaching sound but over all would go back
Stayed 7 nights in Feb 2024