"Great value, near subway, terrific location to go to the US Open. We had an initial problem with the TV and the staff was there in seconds and fixed t ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

Hotel near Roosevelt Island in Long Island City

City center stay

Your stay at this Hunters Point hotel places you within 3 miles (5 km) of Roosevelt Island and Memorial Sloan-Kettering Cancer Center. 5th Avenue and United Nations Headquarters are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a fitness center on site, and a 24-hour front desk and limo/town car service are also provided.

Soaking tubs

The 80 guestrooms offer LCD TVs with cable channels, along with deep soaking bathtubs and free weekday newspapers. Other amenities include free local calls, hair dryers, and safes.

Economy Room, 1 King Bed (Lower Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$142 per night

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Red Lion Inn & Suites Long Island City ratings based on 40 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Lion Inn & Suites Long Island City

Everyone (10) Family (3)
2 out of 5
i dont like the fact that as soon as i go to check in after a long day i had to pay an extra 100 dollars upfront just to go into my room to sleep. so that left a bitter taste in my mouth. finally i get upstairs and i go to take a shower and there no soap in the bathroom and the towels was as sand paper smh pretty high cost for low service if you ask me.

Posted by on 27 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by YJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
Location and cost, near multiple subway lines and services.

Posted by , from Muncie, IN on 10 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by YJ

Dear Curtis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, YJ Ahn General Manager

1 out of 5
We arrived, check in fine, however three night stay, complained twice about luke warm, intolerable shower temperature. Finally fixed after two days. The last evening we arrived back to our room at 10 pm to find the room open, the bar that keeps the door from closing was engaged. Nothing missing, told the front desk, no discount at check out. The morning breakfast is extremely minimal and you have to take it back to your room after waiting . Bargain but not worth the savings.

Posted by , from chicago, us on 8 May 2019

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Comment from Hotel Management

11 May 2019 by YJ

Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ Ahn General Manager

4 out of 5

US OPEN Weekend

Pros: Comfortable beds, near subway and nice deli
Cons: shower mildew , more space at breakfast---it gets crowded
Location: Great location for tennis fans!
Great value, near subway, terrific location to go to the US Open. We had an initial problem with the TV and the staff was there in seconds and fixed the problem. The room is comfortable and given the location relatively quiet. Nice breakfast too. My only complaint was that there was some mildew on the shower ceiling. Have stayed here before and would like to do so in the future if this is fixed.

Posted by , from North Carolina on 6 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by YJ

Dear Leigh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

2 out of 5

Do not recommend.

Upon arriving we found out the "free nearby parking lot" they advertised was nonexistent. All the nearby parking garages required reservations ahead of time, so be sure to reserve a spot and have at least $100 to park for a few nights. We checked the mattress and sheets as we always do, and they seemed clean enough, but there was a mattress protector on the bed so we could not get too in depth. Our first morning we found a bed bug crawling across the sheets. We took pictures and a video and showed the front desk staff who confirmed it was a bed bug and told us to get our things out and he will find us a new room and call an exterminator. We did not want to stay at this inn, but no other hotels were available in the area with compatible ratings. We decided to check the new room (4 floors up) out. It was considerably smaller but again, seemed clean. We decided to stay in this room after spraying it and ourselves down with rubbing alcohol. We did not find any more bugs in this room, but were still uncomfortable with being in this hotel. We were not offered any type of discount or apology from the front desk for finding a BED BUG in our bed. Disappointed, and will not stay again.

Posted by , from OH on 15 Jul. 2018

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Comment from Hotel Management

18 Jul. 2018 by Manager

Dear Molly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Very good If I needed to find a fault it would be that there was no "Guide" button the TV remote control.

Posted by , from Colorado on 11 Jun. 2018

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Comment from Hotel Management

14 Jun. 2018 by YJ

Dear Patrick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, YJ Ahn General Manager

4 out of 5

Excellent budget hotel next to the subway

I had some doubts about booking this hotel based on a few reviews I saw, but I was very impressed at the value we got. Comfy bed and pillows in a smaller than normal room (5th floor, construction view) - but larger than what I believe we would have had in Manhattan. Literally steps away from the subway, which was a huge plus. Free breakfast, which wasn't bad. The self made waffle tasted off to me. Dunkin donuts and checkers right around the corner for late(ish) nights or breakfast options. Lucky's pizza right around the corner which was another food option. All in all I would absolutely stay here again.

Posted by , from Dallas, TX on 10 Jun. 2018

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Comment from Hotel Management

12 Jun. 2018 by YJ

Dear Jerrad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

5 out of 5
Clean, comfortable, good value. Not a lovely location, but very convenient to the subway. Not enough space at breakfast. Friendly, helpful staff.

Posted by , from utah on 6 Jun. 2018

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Comment from Hotel Management

9 Jun. 2018 by YJ

Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

4 out of 5

Good hotel for single, not fussy, travelers.

Clean. No bedbugs. No coffee machine or fridge in (my) room with one bed. There is 24/hr hot beverage machines on 2nd floor & filtered water machine (it's still good to buy bottled water for those who are sensitive). Great location to Manhattan. Grocery store with organic food is 2 blocks away with hot deli, sushi, pizza, etc. Subway stations (Queensboro or Queens Plaza) are 1-3 minutes walking distance. If you are traveling light, you can get to LGA via subway & bus.

Posted by , from Honolulu, Hawaii on 14 Apr. 2018

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Comment from Hotel Management

18 Apr. 2018 by Front Desk

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

5 out of 5

Very nice Hotel for a short stay.

Convenient, a few steps from the train station.Small room even though I upgraded but very cozy and very clean. All the necessary toiletries, black out curtains, quiet heater/AC. I only stayed overnight, just right hours but since it was a Holiday, it was quiet. The bed and plenty of pillows were nice and there was no odors in the room. I travel a lot so I know about Hotel room odors. The front desk clerk was very courteous and quickly processed my stay. I would definitely return.

Posted by , from Stamford, CT on 26 Nov. 2016

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About the Red Lion Inn & Suites Long Island City

Location 42-24 Crescent St, Long Island City, NY 11101

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Free breakfast is served on weekdays. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Red Lion Inn & Suites Long Island City. This Long Island City hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 8 levels
  • Built in 2003
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (11.1 km / 6.9 mi)
  • Train station: Long Island City Hunterspoint Avenue Station (1.9 km / 1.2 mi)
  • Metro station: Queensboro Plaza Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Red Lion Inn & Suites Long Island City offers 80 accommodations with safes and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Bathtub
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Red Lion Inn Long Island City
  • Red Lion Long Island City
  • Comfort Inn Long Island City
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.