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"Very close to local restaurants. Decent place in a great location. " More

By a verified traveller on Tue 16 Mar 2021

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Hotel Description

Hotel near Ultramar Ferry Puerto Juárez in Cancun

Heart of Cancun

A stay at this Downtown Cancun hotel places you steps from Benito Juarez Municipal Building and within a 5-minute walk of PlayCity Casino. Ceviche Square and Las Palapas Park are also within half a mile (1 km).

Outdoor pool

An outdoor pool, free self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Antillano ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Antillano

Everyone (2)
1 out of 5
The chain latch in the room is designed so that if they want they can open it from outside the room. I have pictures. I was in my room asleep and somebody entered my room and removed the money from my wallet. I recommend nobody stay at a hotel that uses a metal key because there’s no way of knowing who comes in your room. Only stay at a hotel that uses a credit card to enter the room

Posted by on 3 Jul. 2021

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5 out of 5
Very close to local restaurants. Decent place in a great location.

Posted by on 16 Mar. 2021

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1 out of 5
HORRIBLE experience! The staff refused to acknowlege my prepaid online room and wanted cash until after an ugly conversation and 30 minutes later when I called Travelocity. Then they gave me a room with one bed (I booked two beds) and NO HOT WATER! A/c went off after hour also. Not to mention they put me two floors up which I had to climb. Looks nice in Lobby but beware! Never again!

Posted by , from Cancun Mexico on 20 Dec. 2018

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Comment from Hotel Management

17 Jan. 2019 by Hotel Antillano

Thanks for staying with us. We appreciate your feedback!

Property Features

Hotel Antillano offers its guests an outdoor pool, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This Cancun hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • Built in 1975
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Antillano offers 48 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 50.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free 9
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Antillano
  • Antillano Cancun
  • Antillano Hotel
  • Antillano Hotel Cancun
  • Hotel Antillano Cancun
  • Hotel Antillano
  • Hotel Antillano Hotel
  • Hotel Antillano Cancun
  • Hotel Antillano Hotel Cancun

You should know

  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.