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Hotel Plaza Caribe

3.0 star property
3-star hotel near Cristo Rey Church

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Premium Room, 2 Double Beds, Non Smoking, Pool View
Bar (on property)
2 outdoor pools, sun loungers
Premium Room, 2 Double Beds, Non Smoking, Pool View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

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About the area

Cancun

Heart of Cancun.At this Downtown Cancun hotel, you'll be within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within half a mile (1 km).

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Mercado 28 - 11 min walk - 1.0 km
  • Plaza 28 - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Fish n' Fries - ‬5 min walk
  • ‪Sanborns Café - ‬4 min walk

About this property

Hotel Plaza Caribe

3-star hotel near Cristo Rey Church
There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Dining venue
Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe

Hotel Plaza Caribe Cancun

Plaza Caribe

Plaza Caribe Cancun

Plaza Caribe Hotel

Frequently asked questions

How close is Hotel Plaza Caribe to the airport?

Hotel Plaza Caribe is 11.2 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Plaza Caribe have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Caribe.

How close is Hotel Plaza Caribe to the beach?

This hotel is 16.5 mi (27-min drive) from Delfines Beach and 3.6 mi (9-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Hotel Plaza Caribe offer free breakfast?

Free breakfast isn’t provided at Hotel Plaza Caribe, but continental breakfast is offered for a fee of MXN 190 for adults and MXN 190 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Hotel Plaza Caribe?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are nearby.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Plaza Caribe?

This hotel offers free self parking.

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe features 2 outdoor pools and a children's pool.

Does Hotel Plaza Caribe have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza Caribe have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Caribe to downtown Cancun?

Hotel Plaza Caribe is 1.6 mi away from Cancun.

Hotel Plaza Caribe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Hanz

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine but the card key was always a problem.
Stayed 2 nights in Jan 2026

8/10 Good

Hans

Travelled with partner
Liked: Property conditions & facilities
Good spot for one night stay on arrival.
Stayed 1 night in Feb 2026

4/10 Poor

Kemblie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room is dated with water stain’s throughout. The chair was also full of rust.
Stayed 1 night in Feb 2026

10/10 Excellent

yair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Stayed 1 night in Dec 2025

6/10 Okay

Harley

Liked: Cleanliness, staff & service, amenities
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Stayed 1 night in Feb 2026

6/10 Okay

Donnie

Travelled with partner
It was clean and in good shape. Love that it’s close to the ADO
Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We normally stay there as it is near bus station.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We will come back.
Stayed 2 nights in Jan 2026

4/10 Poor

José Alfredo

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Amenities are really in bad condition, rusty lamps, really bad towels, staff is not rude, but not nice either!
Stayed 7 nights in Jan 2026

8/10 Good

Linghong, nanaimo

Travelled with family
Liked: Cleanliness, amenities
Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.
Stayed 3 nights in Jan 2026

2/10 Terrible

Yassine

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service
Stayed 4 nights in Jan 2026

2/10 Terrible

Nirvana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I got bed bug bites from the bed. Our room key was not working the entire trip and they told us their key card activator machine was not working so anytime we left the room we had to wait in line in the lobby then ask for us to be let into our room. Staff was friendly and restaurant food was great but the bed bug bites and room key were so inconvenient!
Stayed 2 nights in Jan 2026

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Convenient to bus terminal..
Stayed 1 night in Jan 2026

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Not what a lot of Americans demand but we love it. Clean enough, great location.
Stayed 2 nights in Jan 2026

4/10 Poor

Colin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Room was clean, but the hotel needs to be updated and repaired.
Stayed 1 night in Jan 2026

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Stayed 1 night in Dec 2025

6/10 Okay

Beverley

Travelled with partner
Right across from central bus station. Pleasant staff. Pool fairly clean and beautiful. Room just ok but there was a musty smell. Bathroom lacked privacy and the toilet leaked so the floor was wet.
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Very close to the bus terminal, so the location was very convenient. The staff could have been a bit friendlier. Decent breakfast. Our rooms had a lot of black stains in the corners. Also, the bathrooms are only separated from the rooms by a sliding glass door, so there is not a lot of privacy from your travel companions.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Stayed 1 night in Jan 2026

10/10 Excellent

Amir

Stayed 1 night in Jan 2026

8/10 Good

Ernie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. It was nice to get a room on the main floor for a change (no elevators). Staff were very nice as usual. Beautiful grounds around the pool. Comfortable beds, good food. The big thing is it's right across the street from the ADO bus station. Off to Merida we went!
Stayed 1 night in Jan 2026

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Underwhelming hotel across a plaza from bus station. Served its purpose.
Stayed 1 night in Dec 2025

6/10 Okay

Steve n Sandra

Travelled with family
Well… for our purposes, the hotels proximity was perfect for catching a bus to Merida. Check-in was easy. Granted, we chose the basic room that you get booking 3rd party. Not anything like the rooms in the photos. Nonetheless, the assigned room was quiet enough and super basic. And despite the visual impression, the beds were very comfy. For the price, an acceptable choice. The breakfast options were different ethnic versions of the same thing BUT, we ordered different things and both were delicious. Service was friendly and pleasant. If you’r looking for 5-star for one night, stay in the hotel zone. If you need a reliable place to hang your hat, for a stopover, we recommend. As a side-note, if you are booking a bus, buy your tickets the night before to avoid the lines. AND make sure your door key and lock work the night before. No one’s fault, but we got locked out of our room when we went to check out and could have missed our bus. Staff stepped up and got us in. Thanks to them for that.
Stayed 1 night in Jan 2026