Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Ana, Hotel Management
Dear Mr. Yosi, Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,
by A traveller
Posted Jan. 29, 2024 on Expedia
Excellent service by all employees
Comment from Hotel Management
Jan. 30, 2024 by Ana, Hotel Management
Dear Mrs. Susan,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Ana , Hotel Management
Dear guest,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards
by A traveller
Posted Jan. 20, 2024 on Expedia
Honestly it was the best place I’ve stayed in Cancun
Comment from Hotel Management
Jan. 20, 2024 by Ana , Hotel Management
Dear Mr. JoshuaGreetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards
by A traveller
Posted Jan. 17, 2024 on Expedia
The
Property was beautiful and well
Kept. Service was always wonderful. The dining and spa is expensive and the free spa treatment isn’t anything significant. I would stay here again but didn’t realize that things were more expensive than the website states due to taxes etc…
Comment from Hotel Management
Jan. 20, 2024 by Ana, Hotel Management
Dear guest,Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.
by A traveller from Philadelphia
Posted Jan. 16, 2024 on Expedia
The service and food quality were outstanding. The spa was one of the best I have every enjoyed. The gym feels a bit small and slightly dated in comparison to the rest of the property.
Comment from Hotel Management
Jan. 20, 2024 by A na , Hotel Management
Dear Mr. Jonatahn,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards
by A traveller
Posted Jan. 12, 2024 on Expedia
Stunning vacation destination. The food is incredible. Staff is lovely. Awesome snorkeling.
Comment from Hotel Management
Jan. 20, 2024 by Ana , Hotel Management
Dear Mrs. Kianna,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Ana , Hotel Management
Dear Miss Heidi,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We look forward to welcome you to our paradise soon.Kind Regards
by A traveller
Posted Jan. 3, 2024 on Expedia
I stayed at this hotel numerous times. This time, the food was not good at two of their restaurants (I do home and playa restaurants )
Comment from Hotel Management
Jan. 20, 2024 by Ana , Hotel Management
Dear guest,Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards
by A traveller
Posted Dec. 27, 2023 on Expedia
All ok , just need to do some remodalations already the hotel has around 10 years , rooms balconies and flooring are looking old
Comment from Hotel Management
Feb. 7, 2024 by Ana, Hotel Management
Dear Mr. Alberto,Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.
