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Maya Vacanze Playa Alegría

Property class: 3.5
3.5-star apartment near Playa del Carmen Main Beach

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Photo gallery for Maya Vacanze Playa Alegría

A swimming pool surrounded by tropical plants and buildings with yellow and blue facades.
A hotel room with a large bed, a wooden headboard, a ceiling fan, and a view of the outside through a window.
A hotel room with a bed, a chair, and a balcony with a view.
A dining area with a wooden table, blue chairs, and a window with curtains.
A yellow building with a sign indicating 'Priv. 16 Norte'.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Avenida 15 entre Calle 14 Bis y 16 Bis, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with a towel arranged in the shape of two swans, a wooden headboard, a bedside table with a lamp, and a mirror on the wall.

Deluxe Double Room, 1 King Bed

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

A living room with a brown sofa, a wooden coffee table, a dining area with chairs and a table, a TV on a wooden cabinet, and a patterned curtain.

Deluxe Apartment, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a chair, and a view of the outside.

Deluxe Double Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Gonzalo Guerrero stay.Within a 10-minute walk of this Gonzalo Guerrero apartment, you'll find Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Central Square - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Suerte De Churro - ‬2 min walk
  • ‪La bella italia - ‬3 min walk
  • ‪Cocinando A La Mexicana - ‬2 min walk

About this property

Maya Vacanze Playa Alegría

3.5-star apartment near Playa del Carmen Main Beach
Maya Vacanze Playa Alegría offers its guests an outdoor pool, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Playa del Carmen apartment is smoke free.

  • 2 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Maya Vacanze Playa Alegría offers 2 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Dishwasher
  • Electric kettle
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Mosquito nets
  • Security system
  • Window guards

General

  • 2 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Property is also known as

Maya Vacanze Playa Alegría Apartment Playa del Carmen
Maya Vacanze Playa Alegría Apartment
Maya Vacanze Playa Alegría Playa del Carmen
Maya Vacanze Alegría
Maya Vacanze Alegria Carmen
Maya Vacanze Playa Alegría Apartment
Maya Vacanze Playa Alegría Playa del Carmen
Maya Vacanze Playa Alegría Apartment Playa del Carmen

Frequently asked questions

How close is Maya Vacanze Playa Alegría to the airport?

Maya Vacanze Playa Alegría is 22.2 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Maya Vacanze Playa Alegría have an airport shuttle?

Maya Vacanze Playa Alegría offers an airport shuttle 24 hours a day for a charge.

How close is Maya Vacanze Playa Alegría to the beach?

This apartment is a short 8-minute walk from Playa del Carmen Main Beach and 8-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Maya Vacanze Playa Alegría offer free breakfast?

Maya Vacanze Playa Alegría does not offer free breakfast.

Is there a casino at Maya Vacanze Playa Alegría?

No, there is no casino at this apartment, but Riviera Gran Casino (6-min walk) is nearby.

What time is check-in at Maya Vacanze Playa Alegría?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Maya Vacanze Playa Alegría?

This apartment offers free self parking.

Does Maya Vacanze Playa Alegría have a pool?

Maya Vacanze Playa Alegría features an outdoor pool.

Does Maya Vacanze Playa Alegría have a spa?

There are no spa services available at this apartment.

How close is Maya Vacanze Playa Alegría to downtown Playa del Carmen?

Maya Vacanze Playa Alegría is 0.1 mi away from Playa del Carmen.

Maya Vacanze Playa Alegría Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, communication

Playa vacation

Great location to the central area of Playa
Stayed 23 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
It was an amazing experience! The people there were super friendly and cozy
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Check was alright. Hard to find the entrance. Everything was locked up. Shared an apartment with another family...:/
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
El lugar tiene buena ubicación, las instalaciones estaban limpias y la persona que nos ayudó con el ingreso fue muy amable. Sin embargo, considero importante mencionar que este lugar no es un hotel, no sé si lo menciona en la descripción y yo no lo noté, pero lo que rentas es uno de dos cuartos dentro de un departamento, por lo que las áreas de sala y comedor de las fotografías son compartidas. Tampoco hay una recepción donde te entreguen las llaves sino que debes llamar antes de tu llegada para que alguien te reciba. Mucho más parecido a un Airbnb que a un hotel, la verdad es que desconocía que plataformas como Expedia manejan este tipo de reservas, no es lo que yo estaba buscando y por lo tanto quede decepcionada.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Property conditions & facilities, communication
Me hospede dos noches y no se realizó limpieza ni se repuso papel y jabon
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gusto mucho el estilo de sus cuartos y la alberca es muy linda
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Communication

Central, nice rooftop, but not much else

The room and bathroom was a bit meh, as was the crammed common area on the first floor, but it was cheap and central and was fine.
Stayed 4 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is very well located and nice spacious rooms. The manager was very responsive and quickly fixed minor problems I had with the bulb etc. I only wish that it was told in clear terms that the living area etc is a 'common/shared' area with the other room occupant. That would have affected my decision to rent or not. However, overall great location and spacious rooms.
Stayed 4 nights in Mar 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is not what it says on Expedia. It’s an apartment that rents 2 rooms and all common areas are shared. The free parking can only be used by one guest, if it’s occupied you’ll have to pay street parking. The manager was not wearing a mask and
Stayed 7 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great communication

Excellent communication from the Hotel
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Check in was easier than expected. The
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
We only stayed for a night I was hesitant at first I didn’t realize it was a hostel but after meeting with the owner I felt more at ease very clean and I felt safe
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

Disliked: Staff & service

Terrible

No fue posible contactar al anfitrión para el hospedaje ya que extravié mi celular y solo después de varias horas comencé a recibir mensajes donde el anfitrión se comporto de manera poco amigable, agregando costos por cualquier condición, de las cuales no se indican dentro de la pagina Hotels.com, Por ese anfitrión no volveré a usar Hotels,com
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Had a great stay and owner was very helpful and supportive, very prompt communication! happy to recommend! ⭐️⭐️⭐️⭐️⭐️ thank you!
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Hotel

The place was very nice. I really liked the decor.
Stayed 6 nights in Jan 2020
Verified review

2/10 Terrible

It's a fraud ... There is no hotel ,rooms, signage. Contact person or any other aminities expected with renting a room........ From what I understand from other people that own condo units here this is and individual renting out her Condo. I was told to wait out in the street and someone would come and let me in. That never happened..... I waisted over an hour trying to resolve this and it never happened. I blame Expedia for lack of control over their listings
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

good stay !

Hotel inside was clean and the owner was super kind but noises from outside and lack of hot water were cons.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet character apartments and friendly hosts. So close to many amenities. Would definitely stay again :)
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relacion calidad-precio muy bueno.. Muy buena atención. Instalaciones muy bonitas y bien cuidadas.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice apartment. The pool is significantly more beautiful than the image shows. The apartment has two balconies, a large dining table and two bathrooms. I think it is an ideal family spot if you want to escape the all inclusive vacation/ touristy places. (I also think it is cheaper!) There is a Mega right around the corner (similar to Walmart) and you can purchase food cheaply there. The property owners greet the guests and say goodbye to the guests in the end, they text if need is required otherwise they are hands off. Every other day someone comes to clean and take out the trash and to provide new towels. I really loved this place. There were 6 of us. I think, unless it is a family with little kids, the place would be better suited for 4-5 people, though. The location is great. 7 min walk to the beach, 2 mins to the main shopping street, yet the option to go to the more authentic places.I went to church for Easter and visited the Mexican market a lot to eat more of the local and cheap food. The beach is nice, but certainly not as beautiful as Isla Mujeres. I will definitely return.
Stayed 8 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, My flight was delayed quite late but they still met me at the apartment after regular hours
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy contenta con la estancia, el hotel mas que excelente, limpio, agradable, cómodo y super bien ubicado
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Bien, pensez à appeler avant d'arriver
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Unique was it being an apartment while advertised as a hotel.
Stayed 1 night in Oct 2018

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