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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Half Moon Bay

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Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

6 outdoor pools, pool umbrellas
Sauna, steam room, body treatments, beach massages, body scrubs, facials
Sauna, steam room, body treatments, beach massages, body scrubs, facials
15 restaurants, breakfast, lunch, dinner served; Italian cuisine
15 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Akumal Beach
    ‪6 min drive‬
  • Yal-ku Lagoon
    ‪9 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

  • 37.12 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

  • 103 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

  • 37.12 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • 51.5 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Kantenah

On the beach.Within 6 miles (10 km) of this property, you'll find Xpu-ha Beach and Tajma Ha Cenote. Ecopark Kantun Chi and Cenote Cristalino are also within 6 miles (10 km).

What's nearby

  • Akumal Beach - 6 min drive - 7.5 km
  • Xpu-ha Beach - 7 min drive - 7.8 km
  • Riviera Maya Golf Club - 8 min drive - 11.0 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Beach Bbq - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk
  • ‪La Hacienda - ‬1 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

4.5-star beachfront property near Half Moon Bay
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 15 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 18 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a garden. You'll have access to the outdoor pool at a partner property. Valet parking is free. A complete renovation of Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Kantenah property.

  • 170 guestrooms or units
  • 2 levels
  • 4 buildings
  • 15 dining venues
  • 2 bars on the beach
  • 3 swim-up bars
  • 18 bars or lounges
  • Built in 2002
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers 170 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Each accommodation is individually decorated. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Kantenah property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Aerial view

Grand Palladium Kantenah Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,003 reviews
The price is CA $563
CA $687 total
includes taxes & fees
Jul 2 - Jul 3
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool (guest access)
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 34 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 190 reviews
Rating 8 - Good. 36 out of 190 reviews
Rating 6 - Okay. 15 out of 190 reviews
Rating 4 - Poor. 4 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Stayed 4 nights in Mar 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Villa 40 is a must and the butlers, Emmanuel and Luis, are amazing. Great resort, with great people, making great memories.
Stayed 9 nights in Feb 2025

10/10 Excellent

Atul

Stayed 5 nights in Dec 2024

10/10 Excellent

MIREN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love coming to the Riviera Maya, but we have never been before to this resort. We stated at FS at Kantenah w two kids ages 9 and 5. We stayed at building 50 and loved the location. Close to the beach and across the FS pool and buffets The resort is stunning. Located within the jungle and mangroves, wildlife is everywhere, and our kids loooved it. We counted over 100 iguanas, saw a snake, agoutis, coatis and a basilisk lizard. Service is just out of this world, everywhere. From the people taking care of the grounds to the Buttler team. Daniela, Guillermo and Rogelio made our stay the most special. They were so helpful. Our kids got sick and helped us get the dr to the room, let us know when medication was ready, make sure that we had all we needed in the room all the time, informed us about the entertainment every day and surprised our kids with spectacular balloon art one night when we came back to the room. Lizbeth at the FS pool is the kindest, hard working and attentive waitress. Always making sure people were happy and served. Our days in the pool were always brightened by her service. Fernanda the FS manager is a star. Always checking around, making sure all is going well, helping tidy the areas, talking to customers, really made a difference to see a Manager so involved and caring. Room was perfect. So clean. After this, it will be hard to match. Absolutely a great week.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lety

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort would definitely recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Reece John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family Selection beach is awesome, hammocks, cabanas and loungers everywhere. Water was perfect turquoise blue 👌
Stayed 8 nights in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice.
Stayed 7 nights in Mar 2025

8/10 Good

Tyra, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, walking distance to the beach, great service. Abraham, our butler, was great. Very attentive and took care of the little details so I could relax. My only feedback was the ants in our room ruined room service and the buffets during the day weren’t great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing week for family vacation!! Great amenities, staff was super friendly, great service and even better service from our butler Mr. Abraham!! He paid attention to small details and made our trip a very memorable one!
Stayed 7 nights in Mar 2025

10/10 Excellent

Yimeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 7 nights in Mar 2025

10/10 Excellent

Bayarmandakh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Family Selection at Grand Palladium Kantenah Resort & Spa, and it was an absolutely fantastic experience from start to finish! Food: The dining options were incredible. Every meal we had was delicious, with a wide variety of cuisines to choose from. Whether we were enjoying an elegant dinner or grabbing a quick bite by the pool, the food never disappointed. The quality of the ingredients was top-notch, and the flavors were always fresh and vibrant. Amenities: The resort offers a wide array of amenities that kept our family entertained throughout the stay. From the pristine pools to the amazing spa, we always found something enjoyable to do. The Family Selection area had its own dedicated services and spaces, which made the experience feel even more special and exclusive. Cleanliness: The property was impeccably clean. The staff worked hard to maintain the beauty of the grounds, and it really showed. Everything was always in great condition, and the attention to detail was clear in both public and private spaces. Service: The service here was exceptional. Every staff member we encountered was friendly, professional, and eager to help. From check-in to check-out, we felt well taken care of, and the team went above and beyond to ensure we had a memorable stay. Overall, we had a wonderful time at the Family Selection at Grand Palladium Kantenah Resort & Spa. It’s the perfect getaway for families looking for a luxurious, yet laid
Stayed 5 nights in Mar 2025

10/10 Excellent

Enkhbold

Stayed 6 nights in Mar 2025

10/10 Excellent

Lucrecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved everything about this resort and the experience!! We are definitely coming back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ilango

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort is incredible! Abraham, our butler, made our stay unforgettable, handling everything from restaurant bookings to fixing issues. He even packed us lunch for the airport, which was a lifesaver since Cancun Airport is extremely expensive. Paris and Aaron were also amazing. Rosalia, Azansion, Marcelino (best crepes!), Filamena, and Sabelina provided top-tier service at the restaurants—please tip them! The resort itself is stunning, with beautifully kept grounds and amazing wildlife. We saw monkeys, iguanas, coatis, and agoutis—but please don’t feed them! Walking the bridges felt magical, though carts ran every 10 minutes if needed. La Hacienda buffet was our favorite—delicious grilled meats, fried rice, and risotto. The White Sand buffet was great for breakfast. We tried several restaurants: Italian, Japanese, and Thai, but the buffet was best. Coffee was hit or miss, but the in-room machine was great. The entertainment was fantastic—Silent Party, White Party, and a Mardi Gras beach party with live music. The pools were fun, and snorkeling was good when the water was calm. We booked VIP Transfer (Lummus Transport)—great service.
Stayed 7 nights in Feb 2025

10/10 Excellent

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpful
Stayed 4 nights in Feb 2025

4/10 Poor

matthew richard

Stayed 7 nights in Feb 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Ilene Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Saeed Zafar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerardo and Erick made our stay at Family Selection excellent. They helped us make several reservations and made everything very luxurious. Definitely a 5 star rating for both of them.
Stayed 7 nights in Feb 2025

10/10 Excellent

Julie

Stayed 10 nights in Feb 2025

10/10 Excellent

VICTOR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.
Stayed 10 nights in Feb 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything during this trip, from the seamless check in and check out to the point that beach is spectacular, staff is very attentive, service is on another level. Rooms and the grounds are beautiful. Food was good, but closer to 4 star quality. One thing we wish there was more variety of nights shows. Overall great stay, would definitely recommend to visit.
Stayed 9 nights in Jan 2025