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Holiday Inn Express & Suites Downtown Ottawa East by IHG

Property class: 2.5
Hotel near Byward Market Square in Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a window with a city view.
A breakfast bar with a variety of food options including cereal, fruit, yogurt, eggs, and milk.
A gym with treadmills, elliptical machines, and a rack of medicine balls.
A swimming pool with blue tiles, a lifeguard chair, and a caution sign.
A modern building with a unique curved roof and multiple domes, surrounded by landscaped gardens and a paved walkway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, University of Ottawa
    ‪10 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a window with a city view, and a lamp.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(213 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(57 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(323 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a computer, a TV, and a wardrobe.

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a window with a city view.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(76 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Lowertown hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • Byward Market Square - 8 min walk - 0.7 km
  • University of Ottawa - 10 min walk - 0.9 km
  • Rideau Canal - 11 min walk - 1.0 km
  • National Gallery of Canada - 12 min walk - 1.0 km
  • Parliament Hill - 16 min walk - 1.4 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪Tomo - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Gyubee Japanese Grill - ‬7 min walk
  • ‪La La Noodle - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to the airport?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 11 mi (25-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Nov 22, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free breakfast?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (6-min drive) and Hard Rock Hotel & Casino Ottawa (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 25 per day.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Holiday Inn Express & Suites Downtown Ottawa East by IHG features an indoor pool. Guests can enjoy pool access from 7:30 AM to 10:00 PM.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to downtown Ottawa?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 1 mi away from Ottawa.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1449 out of 2731 reviews
Rating 8 - Good. 797 out of 2731 reviews
Rating 6 - Okay. 289 out of 2731 reviews
Rating 4 - Poor. 90 out of 2731 reviews
Rating 2 - Terrible. 106 out of 2731 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, staff are super friendly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern rooms and helpful staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location,big breakfast. Wonderful stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely, and I had a great time staying there.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for couple
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean facilities with friendly helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , professional staff, excellent breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at holiday as always
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff very welcoming
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very high ratio quality/price, clean rooms, good breakfast, staff excellent, and walking distance to the market.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Great choice in complementary breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Comfortable stay plus lot of food options for breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , clean rooms
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff very helpful and friendly and the breakfasts were adequate. The AC was set too low but were easily adjusted, I would stay stay at this hotel again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel was excellent. Everyone was friendly and helpful, and Jacqueline especially made our stay enjoyable with her warm and attentive service. We appreciated the great hospitality.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Nice rooms. Breakfast was great. 😎
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! The staff were extremely nice and the room was super clean.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great! Very clean, spacious rooms and good breakfast. The outside of the hotel however is located close to a homeless shelter, so not the safest area . Hotel itself did have some security at night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. It’s very clean and the staff are friendly. The breakfast was good.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, reasonable breakfast
Stayed 3 nights in Jun 2026