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4.2 out of 5

"Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for th ... " More

By a verified traveller on Sun 02 Jul 2023

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Hotel Description

Hotel near Kleinhans Music Hall in Buffalo

Downtown Buffalo stay

With a stay at this Downtown Buffalo hotel, you'll be within half a mile (1 km) of Kleinhans Music Hall and 2 miles (3 km) of Shea's Performing Arts Center. Buffalo and Erie County Naval and Military Park and Buffalo Museum of Science are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $244* Per night/room 28 Apr. - 29 Apr.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Buffalo Downtown ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Buffalo Downtown

Everyone (2) Family (3)
5 out of 5

Posted by on 5 Oct. 2023

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2 out of 5
Breakfast was a bad joke. Food was mostly gone an hour before end time. For seven floors of 37 rooms each there were two small luggage carts. And this is the only place I ever stayed, Marriot or other, that you couldn't use the elevator without your key card. Try holding a card against the scanner, pressing a floor number, and holding anything (luggage since there were virtually no luggage carts) at once. This requires 3 hands.

Posted by on 10 Sep. 2023

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5 out of 5
Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for those last minute needs. Clean & comfortable rooms. We enjoyed our stay!!

Posted by on 2 Jul. 2023

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4 out of 5
Do not like the new prepackaged breakfast

Posted by on 25 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Jennifer Redmond

Thank you for staying with us at the Residence Inn Buffalo Downtown and sharing your feedback regarding our breakfast. We are working with our new breakfast program to ensure all guests are happy with options. We hope we will see you again in the future. Thank You. Jennifer Redmond General Manager

5 out of 5
second time stay, and will be back next month too.

Posted by on 21 Oct. 2021

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Comment from Hotel Management

22 Oct. 2021 by Jennifer Redmond

Thank you so much for staying with us at the Residence Inn Buffalo Downtown. We are happy to hear you enjoy your stays and thank you for your loyalty. We will see you soon! Thank You. Jennifer Redmond General Manager

4 out of 5

Posted by on 1 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Laura R

Dear Anonymous, Thank you for your 4/5 rating! We appreciate you staying with us, and hope to welcome you again sometime soon.

About the Residence Inn by Marriott Buffalo Downtown

Location 620 Delaware Ave, Buffalo, NY 14202

Renovations + Closures

The property will be renovating from June 7 2024 to June 9 2024 (completion date subject to change). The following areas are affected:

  • Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Buffalo Downtown. Free self parking is available. This Buffalo hotel is smoke free.

  • 105 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Buffalo-Exchange Street Station (5.6 km / 3.5 mi)
  • Metro station: Allen-Medical Campus Station (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Buffalo Downtown offers 105 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. A pillow menu is available. 32-inch Smart televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Starbucks - Onsite coffee shop.

Roosevelt Wine & Beer Bar - Onsite bar. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo-Downtown Holiday Inn
  • Holiday Inn Buffalo-Downtown
  • Holiday Inn Hotel Buffalo-Downtown
  • Buffalo Holiday Inn
  • Holiday Inn Buffalo Downtown Hotel Buffalo
  • Holiday Inn Buffalo-Downtown Hotel
  • Residence Inn Marriott Buffalo Downtown Aparthotel
  • Residence Inn Marriott Buffalo Downtown
  • Resince riott Buffalo
  • By Marriott Buffalo Buffalo
  • Residence Inn by Marriott Buffalo Downtown Hotel
  • Residence Inn by Marriott Buffalo Downtown Buffalo
  • Residence Inn by Marriott Buffalo Downtown Hotel Buffalo

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.