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Recent Kanata Lakes - Marchwood Lakeside - Morgan's Grant - Kanata hotel reviews by fellow wanderers

Fairmont Chateau Laurier

5 out of 5

Posted 1 hour ago

Travelocity Verified Review

"J'ai choisi l'hôtel car il y'a une borne électrique. Mais à mon arrivée l'accueil m'annonce que c'est hors service. J'étais obligé de laisser ma voiture au centre commercial. Et je m3 suis déplacé le lendemain pour la récupérer. L'hôtel a offert une nuit de parking gratuite. Mais pour charger je chargeais à l'extérieur"

A verified traveller stayed at Fairmont Chateau Laurier

Les Suites Hotel Ottawa

4 out of 5

Posted 1 hour ago

Travelocity Verified Review

"The property itself was great and we enjoyed our stay. Unfortunately, it was overshadowed by being without hot water for more than 24 hours. I understand that maintenance issues totally happen, but the biggest issue was the lack of listening and communication. I went to the front desk several times throughout the day and was repeatedly asked by the same staff member who I was and what my issue was. Each time, before I could finish explaining my concerns, I was interrupted and told that a conference room was available for guests to shower. While I appreciated that option, I wasn't asking where we could shower. I was trying to find out when the issue would be fixed or whether we would be moved to another room. Multiple times I was told someone would call me with an update, but that never happened. Around 5:30 p.m. I was told a technician would arrive between 4:00 and 6:00 p.m. and that I would receive a call. When I followed up later, I was told the timeline had changed to between 6:00 and 10:00 p.m. and that I would again receive a call. No updates were ever provided. When I returned around midnight, I was told a technician had arrived around 11:00 p.m. but had been sent away. The next morning we took cold showers and as we were packing up, a technician arrived and fixed the issue. The hotel did provide complimentary parking, which was appreciated, but given the length of the outage and the lack of communication, I felt more should have been done to address the situation."

A verified traveller stayed at Les Suites Hotel Ottawa

Brookstreet

5 out of 5

Posted 19 hours ago

Travelocity Verified Review

"I loved the vibe of the hotel. It’s a quiet location with lots of greenery around. Kid friendly with 2 great pools. Safe for solo travellers. My room was great with a huge work desk and enough room for a yoga mat. The toilet in my bathroom was running slow on the first night and they fixed it immediately the next day. I will return."

A verified traveller stayed at Brookstreet