"Great staff and very clean, overhaul had a great time " More

By a verified traveller on Fri 16 Jun 2017

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Hotel Description

3-star hotel near Resorts World Casino

Seaside stay

With a stay at this Queens hotel, you'll be within 3 miles (5 km) of Resorts World Casino and 9 miles (15 km) of Flushing Meadows-Corona Park. St. John's University and Belmont Park are within 9 miles (15 km).

Free airport shuttle

A restaurant and a 24-hour fitness center are featured at this hotel. A free airport shuttle is offered as well. You'll appreciate the free area shuttle, self parking, and business center.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 192 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$244 per night

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Queens/JFK Airport ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Queens/JFK Airport

Everyone (9)
5 out of 5
Nice hotel. Getting here was easy with the shuttle. 😁

Posted by on 21 Jan. 2019

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5 out of 5
Nice hotel. Nice location. Easy check-in and easy check-out. Nice!

Posted by on 17 Jan. 2019

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1 out of 5
staff friendly nice place the guest next to us however supper loud got no sleep at all!!

Posted by on 21 Mar. 2018

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5 out of 5
Great staff and very clean, overhaul had a great time

Posted by on 16 Jun. 2017

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Comment from Hotel Management

28 Jun. 2017 by Anjanie

Dear Anonymous, Thank you for choosing the Hilton Garden Inn JFK as the accommodation of choice for your travels through JFK. Our team strives to meet - and exceed - our guest expectations. Your feedback is integral in our continuous efforts to enhance the guest experience. We look forward to seeing you again soon. Save travels!

3 out of 5

Conveniently located

We were booked in a room that was a fire trap. Couldn't get in or out without force. Had to pay $21/ day for parking in a tiny spot for which most trucks take up two spots. Poor customer service at front desk. They never ask how our stay was, or recommend the facility again. The beds were terrible also, the noise from the planes kept us awake. And worse of all the stench from all the garbage trucks at the garbage company next door with what looked like a huge landfill. Would never return even it was free.

Posted by on 20 Jun. 2016

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2 out of 5

There is not enough parking and the hotel is next

Pros: leaving
Cons: it was certainly over priced
Location: not applicable.
check in was easy, it was fine for 1 night to be at the airport for an early flight. the restaurant is minimal and disappointing as is the wine selection.

Posted by on 12 May 2016

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2 out of 5

Not for Tourist.

Pros: Courteous staff
Cons: Replace carpet in rooms. Improve food in restaurant, chicken 'tenders' were hard, hamburger tasted freezer burnt.
Location: Location good for airline staff needing a layover. No transportation nearby. Nothing to do nearby.
It's convenient to airport (JFK). It's okay if you have an overnight layover. If you aren't driving, it's not a good location. You can't walk to anyplace. The staff were very courteous. I was there for the US Open 2015, staff unaware of happenings in the area. The carpet in the room smelled badly, greets you at the door. The bed was too hard, pillows too soft.

Posted by , from Woodbridge, VA on 14 Sep. 2015

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3 out of 5

Easy access to JFK to catch early morning flight.

Pros: Free shuttle to JFK and clean, reasonable size room.
Cons: Security of private information.
Received email stating I could check in early and select room of choice. After four separate attempts at different time intervals I finally gave up. When I inquired at front desk upon check-in for explanation I was given, "ah shucks" response. When departing room I found my bill was placed on outside door handle with rather than placed under door. It contained private personal information, including name and address which could have been picked up by anyone. I brought this to attention of manager who agreed it should have been placed under door.

Posted by , from Santa Barbara, CA on 9 Aug. 2015

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5 out of 5

Close to JFK

We had an early morning flight out of JFK and we had to return a rental car before the flight so we decided to stay here and not have to worry about Long Island traffic on the way to the airport. We are glad we did! We were only actually at the hotel for about 5 hours (got in late the night before) and were a bit worried when we walked into the lobby and could loudly and clearly hear a plane overhead. We hadn't needed to worry! Our room was very clean comfortable and quiet. The desk staff couldn't have been nicer (I think her name was Zandra)- very friendly and efficient and went out of her way to find my Hilton Honors number and make sure I got credit for the stay. We left too early for breakfast so I can't comment on that. We found a free parking spot on the street outside so didn't have to shell out an extra $20 to park. We easily got to the rental return in the morning- maybe 5 minute drive!

Posted by on 27 Jul. 2015

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2 out of 5

NEVER AGAIN

I rented a room for a visiting family member in July. Nice lobby and decent room but that's about it. Front desk staff was very accomodating but when I asked to speak to the Hotel Manager about the fact that the couple in the next room were smoking cannibas, the young lady with the tatoo on her kneck told me that that he wasn't on property. This was the excuse I received from her for the next 5 days until I got tired of asking. Not once did she ask if she could help, and then I was told that she was the AGM. Nice way to treat your ex-repeat customers!!!

Posted by on 22 Jul. 2013

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About the Hilton Garden Inn Queens/JFK Airport

Location 14818 134th St, Jamaica, NY 11430

Property Features

There's a restaurant on site. Business amenities include a business center and a meeting room. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at Hilton Garden Inn Queens/JFK Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Jamaica hotel is smoke free.

  • 192 guestrooms or units
  • 6 levels
  • Built in 2005
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (4.2 km / 2.6 mi)
  • Train station: Jamaica Locust Manor Station (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Queens/JFK Airport offers 192 air-conditioned accommodations with video-game consoles and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jamaica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 30 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Hilton Garden Inn Queens/JFK Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.