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Hotel Rolovi Cancun

Property class: 2
Hotel near Cancun Mall, connected to a rail/subway station in Cancun

Choose dates to view prices

Photo gallery for Hotel Rolovi Cancun

A hotel room with a bed, a window with a view of palm trees, an air conditioner, a flat-screen TV mounted on the wall, and a door.
A building with a white facade, multiple arches, and a gated entrance.
A seating area with a sofa, two chairs, a glass-top coffee table, and potted plants.
A spacious interior with high ceilings, arched columns, and a central seating area with a sofa and coffee table.
A reception desk with a wooden backdrop displaying the name 'Rolovi' in large letters.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Chichen Itza, Sm63 Mz29 Lote14-01 Calle 2, 3, Cancun, ROO, 77513
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Place, Plaza 28
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Two Beds

A hotel room with two beds, a large mirror, a television, and a window.

Standard Two Beds

  • Sleeps 4
  • 2 Double Beds

DOUBLE SUPERIOR KING BED

  • Sleeps 4

View all photos for Standard

A hotel room with a bed, a television mounted on the wall, a small table, and a door.

Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior

A bedroom with a bed, a window with a view, an air conditioner, and a flat-screen TV mounted on the wall.

Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Three beds

A room with two beds, a television mounted on the wall, and a window with a view of the outside.

Standard Three beds

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

QUADRUPLE STANDARD

  • Sleeps 6

View all photos for Deluxe Suite room

A bedroom with a bed, two bedside tables, a window, and an air conditioning unit.

Deluxe Suite room

  • Sleeps 2
  • 1 Double Bed

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About the area

Cancun

Oceanside stay.Your stay at this Downtown Cancun hotel places you within 2 miles (3 km) of Las Palapas Park and Plaza 28. Puerto Cancun Marina Town Center and Cancun Mall are also within 3 miles (5 km).

What's nearby

  • Mercado 23 - 8 min walk - 0.7 km
  • Mercado 28 - 11 min walk - 1.0 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Benito Juarez Municipal Building - 16 min walk - 1.4 km
  • Plaza 28 - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬7 min walk
  • ‪La Suegra - ‬7 min walk
  • ‪KFC - ‬8 min walk
  • ‪Pizza Hut - ‬8 min walk
  • ‪Church's Chicken - ‬10 min walk

About this property

Hotel Rolovi Cancun

Hotel near Cancun Mall, connected to a rail/subway station in Cancun
Hotel Rolovi Cancun offers its guests tour/ticket assistance. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Cancun hotel is smoke free.

  • 39 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Rolovi Cancun offers 39 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property offers 15 parking spaces in the onsite parking lot; maximum entrance height is 8 feet, 8 inches (2.7 meters). Parking for trucks is not available.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Rolovi Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, cash, and mobile payments.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Hotel Rolovi Cancun to the airport?

Hotel Rolovi Cancun is 11.8 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Rolovi Cancun have an airport shuttle?

Airport shuttle services are not available at Hotel Rolovi Cancun.

How close is Hotel Rolovi Cancun to the beach?

This hotel is 13.8 mi (25-min drive) from Delfines Beach and 4.3 mi (8-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Hotel Rolovi Cancun offer free breakfast?

Hotel Rolovi Cancun does not offer free breakfast.

Is there a casino at Hotel Rolovi Cancun?

No, there is no casino at this hotel, but Dubai Palace Casino (6-min drive) is nearby.

What time is check-in at Hotel Rolovi Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Rolovi Cancun?

This hotel offers free self parking.

Does Hotel Rolovi Cancun have a pool?

Hotel Rolovi Cancun does not have a pool.

Does Hotel Rolovi Cancun have a spa?

There are no spa services available at this hotel.

How close is Hotel Rolovi Cancun to downtown Cancun?

Hotel Rolovi Cancun is 1.3 mi away from Cancun.

Hotel Rolovi Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 80 reviews
Rating 8 - Good. 19 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful especially Therisa at the front desk, helped with directions, finds good restaurants ect.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, front desk staff was exceptional (Adriana and Teresa).
Stayed 14 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
off street parking available, AC and WiFi worked well. Staff was wonderful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean and the staff is very friendly it is a good place to stay
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and friendly. The room was clean. The price of the room was attractive as I was going in Cancun for dental work and booked within 2 days prior to my depatrure from Florida.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff. Love the little tropical feeling to it.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious rooms and very clean. The front desk staff was very nice and helpful with any questions that we had.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the downtown area of Cancun
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really clean easy safe parking lovely people. 🙏
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Helpful staffs, Good Wifi and AC
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very spacious room. It is also very clean! The front desk staff was very kind and helpful with any questions that we had.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All staff was great! Teresa was fabulous
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very courteous staff at both check in and check out. Room was clean and a/c was cool. Will return in my way back out of country...
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute space, I like that there were streaming services available like Netflix, Disney+, on the TV versus just the regular local Spanish channels, where foreigners like me can enjoy a nice program in my language if I’m just relaxing in the room. The service staff were very friendly and helpful, very professional. Thank you for a great stay.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice staff
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quite frank, the hotel is very basic, poor water pressure, bad internet connection, no hangers, no side table to put the luggage and over all a 2.5 star hotel. On the plus staff were extremely friendly, polite and willing to help. Not many people seem to know where this hotel is situated at when prompted for directions. Over all a decent hotel but not for a long stay in my view.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
No drinking water in our room. Big deal for us. No chair to sit in.. only bed. Otherwise ok stay. No coffee or coffee pot either. Tv with Netflix if you have an account.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was clean. Staff was great. Room was more like a cabin than An actual room. Window pane was broken, the door is like a piece of plywood. Not up to western standards but it’s fine for a night. I really don’t understand the 9+ score though I don’t see it for what youre getting.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff consistently demonstrates courtesy, kindness, helpfulness, and professionalism, always offering a smile and greeting upon every encounter. They made me feel like we're friends. I'm really grateful for how they treated me. ❤️❤️❤️ The hotel's accommodations are clean. It is situated in a tranquil and perfectly located neighborhood, offering excellent walkability. I appreciate the upstairs accommodations, which include a balcony, a table, and a chair. My room is cleaned daily. The hotel provides both shampoo and body wash. I HIGHLY recommend Rolovi Hotel, particularly for solo travelers. I felt safe throughout my entire stay.
Stairway to the first floor.
Rooms with two beds
View from the balcony
Sink
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was a stone slab with a mattress on top, extremely uncomfortable, the shower didnt have hot water, the staff was nice I liked that part the entire area around the hotel were abysmal. Someone tried to break into my room while I was there... I left early and didnt look back. I had to book another hotel for fear of my safety.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
They charged my luggage twice 😩
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this place. I stayed there for 4 nights; I was in Cancun to see my dentist. The place is kind of old, but they have put a lot of work into fixing it up. The reception area/building has (it appears) recently been re-stuccoed. It looks very clean, nice and classy. The women at reception were extremely nice. Teresa even helped save me when I went out for a walk and got lost. My room was freshly painted or re-stuccoed. It looked very nice and was spotlessly clean. A bug or two snuck in thru the small gaps around the door, however. But living in Florida, I get the same thing from time to time. I think the bugs were trying to enjoy the air conditioning of the room, and not about uncleanliness, as the room was spotless. Shower was older looking, but the water gushed out strong and it was hot. Never cooled off on me, which has happened to me at larger more expensive places in Cancun. Bed was huge and extremely comfortable. I will definitely visit again. It's well worth the cost; especially since it was very inexpensive. The bad thing: The name was changed, and now even on this site, it has Hotel O Rolovi Cancun. The O is not even used at the hotel that I can see. This made the place a nightmare to find. Siri never could do it, and my taxi drivers had a very hard time. It makes a difference if you are like me, and go off and get lost. Otherwise, the place is super.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar ameno solo que nuestra habitación el aire hacía mucho ruido y las camas súper duras
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Buena ubicación
Stayed 3 nights in May 2026