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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Property class: 4
4-star Art Deco hotel near Strong

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Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Bar (on property)
Breakfast, lunch, dinner served; American cuisine
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, George Eastman Museum
    ‪11 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪18 min drive‬

Room options

Two Room Queen Suite with SofaBed

  • Sleeps 4

Two Room King Suite with SofaBed

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Mobility/Hearing Accessible Two Room King Suite with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Suite with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible Queen Room with 3X3 Shower

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

1 King Deluxe 2 Room Suite-9th Floor-City Vw

  • Sleeps 4

1 King Bedroom 2 Room Suite-Balcony-No Smoke

  • Sleeps 6

Two Room Two Queen Suite with SofaBed

  • Sleeps 6

Two Queen Room

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Suite with 3X3 Shower

  • Sleeps 6

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About the area

Rochester

City center retreat .A stay at this Downtown Rochester hotel places you steps from Rochester Museum and Science Center and within a 5-minute walk of Strasenburgh Planetarium. Park Avenue and ARTWalk are also within half a mile (1 km).

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.2 km
  • Park Avenue - 5 min walk - 0.4 km
  • George Eastman Museum - 11 min walk - 1.0 km
  • Eastman School of Music - 13 min walk - 1.1 km
  • Strong - 15 min walk - 1.3 km

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Albunn Coffee House - ‬6 min walk
  • ‪The Daily Refresher - ‬7 min walk
  • ‪Char Steak & Lounge - ‬1 min walk
  • ‪The Mad Hatter Restaurant & Bakery - ‬7 min walk
  • ‪Locals Only - ‬5 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4-star Art Deco hotel near Strong
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square meters) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton. Self parking is free.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 6100 sq ft of conference space
  • 567 sq m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

Frequently asked questions

How close is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton to the airport?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is 8.2 mi (13-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have an airport shuttle?

Airport shuttle services are not available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton.

How close is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton to the beach?

This hotel is 16.6 mi (22-min drive) from Ontario Beach Park.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offer free breakfast?

Free breakfast isn’t provided at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, there is no casino at this hotel.

What time is check-in at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

This hotel offers free self parking.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a pool?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton does not have a pool.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a restaurant?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is home to CHAR Steak and Lounge, which features American cuisine, happy hour, and light fare.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a spa?

Pamper yourself with a day at Ape + Canary Spa, where you can enjoy facials, body treatments, and massages.

How close is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton to downtown Rochester?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is 1.1 mi away from Rochester.

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 965 reviews
Rating 8 - Good. 218 out of 965 reviews
Rating 6 - Okay. 95 out of 965 reviews
Rating 4 - Poor. 43 out of 965 reviews
Rating 2 - Terrible. 22 out of 965 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Construction die. Stairs but room was amazing and bed was super confortable
Stayed 1 night in Jan 2026

8/10 Good

Ryan Edmond, Greenwich

Stayed 1 night in Jan 2026

2/10 Terrible

ben

Disliked: Cleanliness
Terrible stay
Stayed 3 nights in Jan 2026

8/10 Good

Wally

Stayed 3 nights in Jan 2026

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities
There was construction on several floors including the main lobby . The room was new and was amazing . Other than that was a good stay
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025

8/10 Good

Daood

Liked: Cleanliness
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are amazing, bar is excellent. They are currently renovating the building, so some of the main entrances are closed and the elevators are always full.
Stayed 3 nights in Jan 2026

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is under construction, no lobby, workers all over the hotel and clogging up the parking and unloading area. Management indifferent. Staying at a construction site, with no prior notice to guests or discount to rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bridgette, Bradenton

Liked: Cleanliness, amenities
Staff was nice and helpful but the hallways smelt musty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was large and spotless. Great bar and restaurant. The staff is AMAZING!
Stayed 3 nights in Dec 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Needed towels, staff brought up immediately after phone to desk. Bar was fun, too. We had dinner there and a few things. The price of the meals are extremely high, ie: pork chop was $46 which included no sides. The pork chop came out very under cooked, however the chef corrected and was very tasty. And the waitress Glacy (who was very fun to banter with!), made it right with a complimentary beer and dessert (which was very good). We would not eat there again onky because of the price, but again Service was excellent and the chef is talented. Overall, 8/10!
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Rooms are set up well
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Strathallan is long overdue for a renovation. The hallways are dingy and you can smell the years. The “living room” furniture is akin to the sofas and chairs one might find at the curb on garbage night. The bathroom sinks are higher than “comfort height” and the counter is too deep to make washing, brushing or shaving comfortable. This might be okay for someone 6’ 5” with very long arms, but not for anyone near average height. The HVAC system is as loud as it is old and the terraces are eroding. The lobby, however, is bright and welcoming, as is the staff. The lobby bar is terrific. I can only hope that the transition from DoubleTree by Hilton to Tapestry by Hilton is done swiftly. For now, the rates for rooms here are outrageous considering the condition of the rooms.
Stayed 2 nights in Dec 2025

6/10 Okay

Joanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wouldn’t have booked if knew building was under construction
Stayed 1 night in Dec 2025

6/10 Okay

robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
the room was really tired and showing so much wear, i realized that the hotel was remodeling rooms but we didn’t get one 🙁 the front desk snd resturant people were very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff fixed TV promptly
Stayed 3 nights in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The only complaint that I have is that the bath towels were like sand paper. They need to buy some new towels. Otherwise, everything was great. Staff was welcoming, warm & helpful. Room was great - clean and bedding was cozy and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded my expectations! Friendly and beyond willing to accommodate. Room service was outstanding and room was beautiful! Will definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Franklin, E. Amherst

Stayed 1 night in Nov 2025