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Pan American Inn & Suites

2.0 star property
Hotel near Balloon Fiesta Park in Albuquerque

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Photo gallery for Pan American Inn & Suites

Lobby sitting area
Front of property
Premium bedding, desk, blackout drapes, iron/ironing board
Restaurant
TV

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
7620 Pan American East Fwy NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪15 min walk‬
  • Place, Gruet Winery
    ‪1 min drive‬
  • Place, Balloon Fiesta Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪16 min drive‬

Room options

View all photos for Suite with 2 queen size beds and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 2 queen size beds and a sofa bed

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite with 1 King size bed and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 1 King size bed and a sofa bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

Albuquerque

Northeast Heights stay.Your stay at this Northeast Heights hotel places you within 2 miles (3 km) of Gruet Winery and Cliff's Amusement Park. Balloon Fiesta Park and La Luz Trail are also within 3 miles (5 km).

What's nearby

  • ITT Technical Institute - 15 min walk - 1.3 km
  • Gruet Winery - 1 min drive - 1.5 km
  • Calibers Gun Range - 1 min drive - 1.2 km
  • Balloon Fiesta Park - 2 min drive - 2.7 km
  • ABQ Uptown - 11 min drive - 18.0 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 15 min drive

Restaurants

  • ‪Circle K - ‬5 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Jimmy's Cafe On Jefferson - ‬19 min walk

About this property

Pan American Inn & Suites

Hotel near Balloon Fiesta Park in Albuquerque
There's a restaurant on site. Public spaces have free WiFi. Pan American Inn & Suites offers its guests an outdoor pool and a fitness center. Pan American Inn & Suites also features a garden, coffee/tea in a common area, and concierge services. Self parking is free.
  • 168 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • Water dispenser
  • 1 conference room
  • Dining venue
Pan American Inn & Suites offers 168 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Hot tub
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  • Parking included
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heating is not provided
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Heating is not provided. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque

Frequently asked questions

How close is Pan American Inn & Suites to the airport?

Pan American Inn & Suites is 12.2 mi (15-min drive) away from the Albuquerque International Sunport (ABQ) airport, the closest popular airport to the property.

Does Pan American Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Pan American Inn & Suites.

Does Pan American Inn & Suites offer free breakfast?

Pan American Inn & Suites does not offer free breakfast.

Is there a casino at Pan American Inn & Suites?

No, there is no casino at this hotel, but Sandia Casino (5-min drive) and The Downs Racetrack and Casino (14-min drive) are nearby.

What time is check-in at Pan American Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Pan American Inn & Suites?

This hotel offers free self parking.

Does Pan American Inn & Suites have a pool?

Pan American Inn & Suites features an outdoor pool.

Does Pan American Inn & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Pan American Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Pan American Inn & Suites to downtown Albuquerque?

Pan American Inn & Suites is 6.6 mi away from Albuquerque.

Pan American Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Jennie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night! On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink! We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Stayed 1 night in Jan 2020
Verified

8/10 Good

tony

Liked: Staff & service, room comfort
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away From Here

I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Vianey

Liked: Staff & service
Disliked: Property conditions & facilities
Not a c working 👎👎👎
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
We have stayed there before and was a great place to stay. But over the last several monthes it went downhill very badly. Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Es uno de los pocos hoteles que el check out es a las 12
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled really bad of dog pee and there was no heat!!!
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Wilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i wasn't too happy

it is good to make your own judgement, all people don't like the same things
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.
Stayed 9 nights in Oct 2019
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, we really enjoyed the room, our kids really enjoyed the space that was provided. The only we wanted was the swimming pool and it was out of service.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Could not find it drove 1 hour down road to a different one
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning or breakfast. Not good for over 70 dollars a night
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower does not work, no stopper in the bath tub that needs refinishing. Was not able to take shower nor bath. Had to use cup to pour water over body. No tea bags nor sugar and cream. Breakfast was not available. I should get a partial refund for this stay. Please let the management of this hotel know about this.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not stay here. No air conditioning. No WiFi. Almost everything is in disrepair or falling apart. They're too cheap to even light up the sign, making it impossible to find after dark. Old furniture is piled up in the parking lot. The staff are doing the best they can under very difficult circumstances.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs to close until renovation done

No breakfast as advertised No A/C Pool and Hot Tub out of commission No Hot Water Half of the place seems abandoned with lights off Clearly a case of greedy or desperate management who are unwilling to close the place down and do the necessary renovations. The A/C at this hotel has been not working for literal months.
Stayed 3 nights in Oct 2019