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Ramada by Wyndham Almaty

4.0 star property
4-star hotel in Almaly District

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Photo gallery for Ramada by Wyndham Almaty

Indoor pool, sun loungers
Interior entrance
2 bars/lounges
Daily buffet breakfast for a fee
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
27/1 Baitursynov Street, Almaty, 50000
  • Place, Hippodrome
    โ€ช9 min walkโ€ฌ
  • Place, MEGA Park
    โ€ช12 min walkโ€ฌ
  • Place, Zenkov Cathedral
    โ€ช2 min driveโ€ฌ
  • Airport, Almaty (ALA-Almaty Intl.)
    โ€ช18 min driveโ€ฌ

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Smoking (City View)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Smoking (City View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

Superior Room, 2 Single Beds, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Room, 1 King Bed, Non Smoking (Diplomatic)

Business Room, 1 King Bed, Non Smoking (Diplomatic)

Business Room, 1 King Bed, Non Smoking (Diplomatic)

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Presidential Room, 1 King Bed, Non Smoking

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 King Bed, Non Smoking

Apartment, 1 King Bed, Non Smoking

Apartment, 1 King Bed, Non Smoking

  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the area

Almaty

Heart of Almaty.Within a 15-minute walk of this Almaly District hotel, you'll find Hippodrome and MEGA Park. St Nicholas Cathedral and Zenkov Cathedral are also within 2 miles (3 km).

What's nearby

  • Hippodrome - 9 min walk - 0.8 km
  • MEGA Park - 12 min walk - 1.1 km
  • St Nicholas Cathedral - 14 min walk - 1.2 km
  • Zenkov Cathedral - 2 min drive - 2.3 km
  • Almaty Opera House - 3 min drive - 2.7 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 11 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • โ€ชะžั‚ะณัƒะป - โ€ฌ15 min walk
  • โ€ชะšะฐั„ะต ะ”ัƒะฝะณะฐะฝัะบะพะน ะšัƒั…ะฝะธ ะ–ะฐะนัะฐะฝ - โ€ฌ5 min walk
  • โ€ชTandoor - โ€ฌ7 min walk
  • โ€ชCiao Pizza - โ€ฌ12 min walk
  • โ€ชShafran - โ€ฌ11 min walk

About this property

Ramada by Wyndham Almaty

4-star hotel in Almaly District
Ramada by Wyndham Almaty offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants and 5 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and 7 meeting rooms are available. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Ramada by Wyndham Almaty. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 1 building
  • 164 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5 coffee shops
  • 4736 sq ft of conference space
  • 440 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Ramada by Wyndham Almaty offers 164 accommodations with minibars and laptop-compatible safes. LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Similar properties

Restaurant
Ibis Almaty Jetisu
Almaly District
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 128 reviews
The price is CAย $143
CAย $166 total
includes taxes & fees
Jun 13 - Jun 14
Ibis Almaty Jetisu

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,500 per person
  • 2 bars/lounges
  • 2 restaurants
  • 5 coffee shops/cafes
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6216.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 5500 per person
  • Airport shuttle fee: KZT 20000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 6216.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.ย For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Guests checking in between 6 AM - noon will be charged 50% of the standard room rate. Check-in before 6 AM will incur a charge of 100% of the daily room rate.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Almaty Hotel
Ramada Almaty
Ramada by Wyndham Almaty Hotel
Ramada by Wyndham Almaty Almaty
Ramada by Wyndham Almaty Hotel Almaty

Frequently asked questions

How close is Ramada by Wyndham Almaty to the airport?

Ramada by Wyndham Almaty is 10.9 mi (35-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

Does Ramada by Wyndham Almaty have an airport shuttle?

Ramada by Wyndham Almaty offers an airport shuttle 24 hours a day, on request, for a charge of KZT 20000 per vehicle, one-way.

Does Ramada by Wyndham Almaty offer free breakfast?

Free breakfast isnโ€™t provided at Ramada by Wyndham Almaty, but buffet breakfast is offered for a fee of KZT 5500 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Ramada by Wyndham Almaty?

No, there is no casino at this hotel, but Casino Zodiak (6-min drive) is nearby.

What time is check-in at Ramada by Wyndham Almaty?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. A fee applies for early check-in.

Is there free parking at Ramada by Wyndham Almaty?

This hotel offers free self parking.

Does Ramada by Wyndham Almaty have a pool?

Ramada by Wyndham Almaty features an indoor pool.

Does Ramada by Wyndham Almaty have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and light fare.

Does Ramada by Wyndham Almaty have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, massages, and facials.

How close is Ramada by Wyndham Almaty to downtown Almaty?

Ramada by Wyndham Almaty is 4.4 mi away from Almaty.

Ramada by Wyndham Almaty Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 72 reviews
Rating 8 - Good. 34 out of 72 reviews
Rating 6 - Okay. 7 out of 72 reviews
Rating 4 - Poor. 5 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2022
Verified

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was big staff were friendly - the location was a bit far from the city center
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Obiedallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We. Enjoyed our our stay, the hotel was clean, staff was helpful and friendly
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Azamat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel with delicious breakfast. Location is ok. Replace your 10cent Narodnyi toilet papers. You can't have sand paper in 150 dollar room, don't be that cheap!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nov Trip

Great stay. Clean and well run hotel
Stayed 5 nights in Nov 2020
Verified

8/10 Good

Vibhas Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ramada Jan Stay

Trip was good ! We requested late check out & alternatively they offered us free SPA access for taking bath , which was a good gesture from their end.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Muharrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay for people visiting Almaty.

My stay at Ramada was great. They let me keep the executive room when I extended my stay and the staff was always very cooperative with whatever I needed. The local area and the space where the hotel is very safe and clean, The city center isn't far from here and it has some great restaurants around too.
Stayed 6 nights in Oct 2019
Verified

8/10 Good

TOMOYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ใ‚ณใ‚นใƒ‘ใฎ่‰ฏใ„ใ‚ขใƒซใƒžใƒˆใ‚คใฎๅฎฟ

ใƒ›ใƒ†ใƒซๅ†…ใซใƒ—ใƒผใƒซใ‚„ใ‚ตใ‚ฆใƒŠใ‚‚ใ‚ใ‚Šใ€ๆœ้ฃŸใ‚‚็พŽๅ‘ณใ—ใใ€ใƒ“ใ‚ธใƒใ‚นใ‚ปใƒณใ‚ฟใƒผใ‚‚ไฝฟใ„ใ‚„ใ™ใ„ใฎใงใ€ใƒ“ใ‚ธใƒใ‚น็”จ้€”ใงๅฟซ้ฉใซๆปžๅœจใงใใพใ™ใ€‚ ๆœ้ฃŸใซใฏใ€ใ‚ชใƒ ใƒฌใƒ„ใ‚„็›ฎ็Ž‰็„ผใใชใฉใ‚’็„ผใ„ใฆใใ‚Œใพใ™ใ€‚
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Shella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

They were able to accommodate our early arrival since we had an early flight and another flight later that day. The spa services were fantastic. The food was amazing. I highly recommend this hotel and will definitely stay again.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ุฌุฏูŠุฏ ุฌุฏุง

ู…ูˆู‚ุน ู…ู†ุงุณุจ ุงู„ูู†ุฏู‚ ู†ุธูŠู ุณุฑุนู‡ ููŠ ุทู„ุจูŠู‡ ุงู„ุฎุฏู…ุงุช ุจุตูู‡ ุนุงู…ู‡ ุงู„ูู†ุฏู‚ ุฌูŠุฏ ุฌุฏุง. ุงู„ู…ู„ุงุญุธุฉ ุฃู†ุง ูƒู†ุช ุญุงุฌุฒ ุซู„ุงุซ ุบุฑู ูˆุนู†ุฏูŠ ุชุฃูƒูŠุฏ ุจุฐู„ูƒ ูˆู„ูƒู† ู„ู„ุฃุณู ุนู†ุฏ ุงู„ุฑุณุจุดู† ุฃุฎุจุฑู†ูŠ ุงู„ู…ูˆุธู ุจุฃู† ุนู†ุฏูƒ ุญุฌุฒ ู„ุบุฑููŠู† ูู‚ุท
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ะžั‚ะปะธั‡ะฝั‹ะน ะพั‚ะตะปัŒ ะดะปั ะดะตะปะพะฒะพะน ะฟะพะตะทะดะบะธ

ะะพะผะตั€ ะฟั€ะพัั‚ะพั€ะฝั‹ะน, ั…ะพั€ะพัˆะพ ะพั‚ั€ะตะผะพะฝั‚ะธั€ะพะฒะฐะฝ, ะตัั‚ัŒ ั€ะฐะฑะพั‡ะธะน ัั‚ะพะป, ั‡ะฐะนะฝะธะบ ั ั‡ะฐะนะฝั‹ะผะธ ะฟั€ะธะฝะฐะดะปะตะถะฝะพัั‚ัะผะธ, ั…ะพะปะพะดะธะปัŒะฝะธะบ. ะกะฐะฝัƒะทะตะป ะฟั€ะพัั‚ะพั€ะฝั‹ะน. ะ—ะฐะฒั‚ั€ะฐะบะธ ะพั‡ะตะฝัŒ ั…ะพั€ะพัˆะธะต. ะœะตัั‚ะพั€ะฐัะฟะพะปะพะถะตะฝะธะต ะพั‚ะตะปั ั…ะพั€ะพัˆะตะต.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Saeed

Liked: Cleanliness, staff & service

ุฌูŠุฏ

ุงู„ูู†ุฏู‚ ุฌูŠุฏ ู…ู† ุญูŠุซ ุงู„ู…ูˆู‚ุน ูˆุงู„ู†ุธุงูู‡ ุงู„ูุทุทูˆุฑ ู„ุงุจุฃุณ ุจู‡ ูˆุบูŠุฑ ู…ุชุฌุฏุฏ ู„ุงูŠูˆุฌุฏ ุดุทุงู ุงู„ุบุฑู ุบูŠุฑ ุนุงุฒู„ู‡ ู„ู„ุงุตูˆุงุช ู„ุงุชูˆุฌุฏ ุฎุฏู…ู‡ ุญู…ู„ ุงู„ุงู…ุชุนู‡
Stayed 8 nights in Jun 2019
Verified

4/10 Poor

JIN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

์‹œ์„ค์€ ์ข‹์Œ, ์ง์›๋“ค ์„œ๋น„์Šค๋Š” ์™„์ „ ๊ฝ!

์‹œ์„ค์ด๋‚˜ ์Œ์‹์— ์žˆ์–ด์„œ๋Š” ๊ฐ€๊ฒฉ๋Œ€๋น„ ๋งŒ์กฑํ•ฉ๋‹ˆ๋‹ค. ๋‹จ ์ง์›๋“ค ์„œ๋น„์Šค๋Š” ์˜ ์•„๋‹™๋‹ˆ๋‹ค. ๋ฐค์— ์•„์ด๊ฐ€ ์•„ํŒŒ์„œ ์˜ค๋ฐ”์ดํŠธ๋ฅผ ํ–ˆ๋Š”๋ฐ ํŒจ๋„ํ‹ฐ๋ฅผ 20,000(ํ•œํ™” 60,000์›)ํŒ…๊ฒŒ๋ฅผ ๋ถ€๊ณผํ•˜๋”๋ผ๊ตฌ์š”! ๊ทธ๋ฆฌ๊ณ  ๋ฌด์—‡์„ ํ•˜๋˜ ๋ˆ์„ ์ž๊พธ ์š”๊ตฌํ•ด์š”! ์ง€ํ•˜์— ์žˆ๋Š” ๋ง›์‚ฌ์ง€๋ฅผ ๋ฐ›์•˜๋Š”๋ฐ ์ฒดํฌ์•„์›ƒํ• ๋•Œ ๊ณ„์‚ฐํ•œ๋‹ค๊ณ  ํ–ˆ๋Š”๋ฐ ์ง์›์€ ๊ณ„์† ํ˜„๊ธˆ์„ ์š”๊ตฌํ•˜๊ณ  ๊ณ„์† ์ดˆ์ธ์ข…์„ ๋ˆ„๋ฅด๊ณ  ์•”ํŠธ ์ง์›๋“ค ์„œ๋น„์Šค๋Š” ์ง„์งœ ๊ฝ ์ž…๋‹ˆ๋‹ค.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hersey cok guzel ve temizdi
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently a good stay!

This hotel was very convenient - my company uses this hotel often when coming thru town.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Allergy concerns at the restaurant

The hotel is a beautiful building, and my room was large, clean, and super comfortable. The hotel restaurant was not as pleasant of an experience though. I have a nut/almond allergy and, even though it was not listed on the menu, they served a side dish of broccoli with almonds. I tried to pick the almonds out, and eat around it, and I began to have an allergic reaction, so I stopped eating. When I tried to explain to the servers that the menu should say if there are nuts, he kind of nodded his head but did nothing to apologize, and they still made me pay for the side dish I wasn't able to eat. There may have been a language barrier, but I was very frustrated with the experience.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable , and good location to shopping .
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Its a very good hotel near the downtown area, walking distance of an Indian restaurant. The hotel is very clean and the concierge desk was super helpful. We had an early morning flight and they packed us vegetarian breakfast at 5.15 in the morning
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommendable.

High level, free, safe. Very tasty food. Everything I wanted was done. Very nice and helpfull Staff. A good base for your stay in Almaty. Almost everywhere I walked, that was my intention. For those who do not like to walk a little long distances.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

viaggio ad Almaty per meeting di lavoro.

Viaggio ad Almaty per meeting di lavoro. Buon hotel dal sapore "vintage". Avrebbe bisogno di alcune ristrutturazioni. Il servizio รจ comunque ottimo. Camera troppo calda.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good

pity the heating wasn't working in the whole hotel, as it become colder in the evenings. So the hotel organised a heater for the room, fast service. Unfortunately very limited choice in beer (only 1), they said every day new delivery tomorrow and that went on for my entire visit puff a week. overall great hotel good service, good mix of food choices.
Stayed 5 nights in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

iyi otel

temiz ve rahat otel. Fakat kahvaltฤฑ daha iyi olabilirdi.
Stayed 5 nights in Sep 2017
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel with massive rooms

The hotel is clean and the rooms are massive, it was very quiet which suited me as I needed to carry out some work and sleep. The staff were friendly and helpful.
Stayed 1 night in Jul 2017