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Crowne Plaza Resort Asheville by IHG

Property class: 3.5
3.5-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Exterior
Bar (on property)
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Asheville

West Asheville stay.With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of Asheville Treetops Adventure Park and 2 miles (3 km) of Grey Eagle. New Belgium Brewing Company and Aston Park are also within 2 miles (3 km).

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.3 km
  • French Broad River - 7 min walk - 0.7 km
  • New Belgium Brewing Company - 18 min walk - 1.6 km
  • Downtown Market Asheville - 2 min drive - 2.0 km
  • Grey Eagle - 2 min drive - 1.7 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Cook Out - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪El Que Pasa - ‬18 min walk

About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel near Harrah's Cherokee Center - Asheville
Crowne Plaza Resort Asheville by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Resort Asheville by IHG. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 365973 sq ft of conference space
  • 34000 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Fairfield Inn & Suites by Marriott Asheville Tunnel Road
Asheville
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,005 reviews
The price is CA $151
CA $171 total
includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 137 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 54 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebekah Avery

Stayed 2 nights in Jan 2026

8/10 Good

Avery

Stayed 1 night in Jan 2026

8/10 Good

Alejandro

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the girls there so nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda, Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Comfortable room. Great restaurant and staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Jaime, Monticello

Stayed 2 nights in Jan 2026

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Room old and depressing
Stayed 1 night in Jan 2026

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 2 nights in Jan 2026

8/10 Good

Al

Liked: Staff & service, property conditions & facilities
Too many Dogs Had a canine odor in hallways
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spacious and lovely. Restaurant staff were friendly and attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

sandra

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Dec 2025

2/10 Terrible

Bryan

Business traveller
Disliked: Staff & service
I was charged $282.50 for “smoking in my room”. I didn’t smoke in my room. I smoked outside on the patio. The rude girl at the front desk showed me a picture of what was supposedly the garbage can in my room with a bunch of cigarette butts in it. Someone had to have put them in there, I put my butts in an empty can with water in it. Then throw away in a garbage outside. Anyway, the patio is apparently an extension of the room. Their smoking policy is 10’ away from the building. Nowhere does it state that you have to be 10’ away from the building. It’s not on the patio door, or any door on the property that I saw. The rude girl at the front desk said “it’s on their website”. If you go on their website, you can’t click on the policy link. Crooks…
Stayed 4 nights in Dec 2025

8/10 Good

Jackson

Travelled with partner
nice
Stayed 2 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

Traviss

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is pretty nice, but the rooms were old and small. There is another place in Asheville called the residences at Biltmore that they’re going to rename the lantern lodge that we decided to stay at after the first night instead of the crown Plaza and instead of a little tiny old room, you get a one bedroom suite with a hot tub and full kitchen and it’s only a little bit more money. This place was OK if there’s nowhere else to stay for the same amount of money but the experience I had was like night and day. The only good thing about this place was they gave me a free order of chicken wings on my first night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had lots of good food and could request omelets . Great coffee and lots of it.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with an excellent breakfast buffet.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2025

6/10 Okay

Robin

Stayed 4 nights in Dec 2025

10/10 Excellent

Kiana

Stayed 1 night in Dec 2025

10/10 Excellent

Russell, Orlando

Stayed 2 nights in Dec 2025

2/10 Terrible

CHASE

Stayed 3 nights in Oct 2025

6/10 Okay

jeannette

It was very old and coming from the lobby which was a nice it was disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

Isabella

Stayed 1 night in Dec 2025

8/10 Good

Brice

Stayed 3 nights in Dec 2025

10/10 Excellent

Beverly

Stayed 1 night in Dec 2025