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citizenM Austin Downtown

4.0 star property
4-star hotel near University of Texas at Austin

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Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
Gym
View from property
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Austin

City center retreat .A stay at this Downtown Austin hotel places you steps from Sixth Street and within a 10-minute walk of Moody Theater. University of Texas at Austin and Moody Center are also within 2 miles (3 km).

What's nearby

  • Paramount Theatre - 2 min walk - 0.2 km
  • Sixth Street - 2 min walk - 0.2 km
  • Texas State Capitol - 7 min walk - 0.6 km
  • Moody Theater - 7 min walk - 0.6 km
  • Lady Bird Lake - 8 min walk - 0.8 km

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk
  • ‪The Iron Bear - ‬3 min walk
  • ‪Comedor - ‬2 min walk
  • ‪Velvet Taco - ‬3 min walk

About this property

citizenM Austin Downtown

4-star hotel near University of Texas at Austin
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star Austin hotel is smoke free.

  • 344 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM Austin Downtown offers 344 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Free WiFi
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The price is CA $188
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includes taxes & fees
May 25 - May 26
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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government‑issued ID card at check‑in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 8:30 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel

citizenM Austin Downtown Austin

citizenM Austin Downtown Hotel Austin

Frequently asked questions

How close is citizenM Austin Downtown to the airport?

CitizenM Austin Downtown is 11.4 mi (19-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Austin Downtown?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at citizenM Austin Downtown on May 31, 2026 start from CA $172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Austin Downtown have an airport shuttle?

Airport shuttle services are not available at citizenM Austin Downtown.

Does citizenM Austin Downtown offer free breakfast?

Free breakfast isn’t provided at citizenM Austin Downtown, but buffet breakfast is offered for a fee of USD 21.50 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Austin Downtown?

No, there is no casino at this hotel.

What time is check-in at citizenM Austin Downtown?

Check-in begins at 2:00 PM.

Is there free parking at citizenM Austin Downtown?

Free parking is not available at this hotel.

Does citizenM Austin Downtown have a pool?

CitizenM Austin Downtown features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:30 PM.

Does citizenM Austin Downtown have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Austin Downtown have a spa?

There are no spa services available at this hotel.

How close is citizenM Austin Downtown to downtown Austin?

CitizenM Austin Downtown is 0.1 mi away from Austin.

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1768 out of 2544 reviews
Rating 8 - Good. 379 out of 2544 reviews
Rating 6 - Okay. 188 out of 2544 reviews
Rating 4 - Poor. 102 out of 2544 reviews
Rating 2 - Terrible. 107 out of 2544 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great ! Food was good but you had to pay for everything and it was a little pricey
Stayed 1 night in May 2026

10/10 Excellent

NICOLAS, Weston

Stayed 2 nights in Feb 2026

10/10 Excellent

Erik

Stayed 2 nights in Feb 2026

10/10 Excellent

Donald

Stayed 2 nights in Feb 2026

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms are smaaaall, as economy cruise ship small. Beds are hard. No top sheets. No wash cloths in the room. I requested to change rooms… not possible. I requested to cancel my additional 2 nights and they had no problem with that. “Weird” approach to customer service
Stayed 3 nights in Feb 2026

8/10 Good

TERRY, FERGUSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean yet small room, the lobby and bar area is very nice too, and the downtown location is outstanding.
Stayed 3 nights in Feb 2026

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the check-in table were great, but the rest of the experience at this hotel feels like half the room and amenities for full price. Even the nice rooftop bar/pool was cramped.
Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Customer service: good luck reaching someone on the phone. We called and asked to be transferred to the front desk to see if we could check in early and we’re on hold for 15 minutes. When we arrived, we asked if we could check in 45 minutes early. There are kiosks where you self check-in and I started the process while my husband was asking about an early check-in. The customer service representative said that they could not check anyone in early so I stopped my online check-in apparently I’ve already gone too far and while she told us, there were no rooms available the online check-in had told me the room was available. The front desk rep was rude an annoyed with me saying “I guess you just went ahead and got yourself a room.” Parking; no parking on premise. Understandable as it’s downtown. We parked one block away. $52 for the 20 hours. No in and out privileges. Rooms: clean and efficient but tiny. My rooms have been significantly bigger on every cruise I’ve taken. We had a king but it was against the window so the only way to get in our out was to crawl over my husband. Rooftop bar: tried to access it but it was closed at 8:30 PM. Apparently seasonable. Loved the location and convenience but not a great hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Tasha, Richton Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the heart of downtown Austin. I was able to walk to the Capital, Paramount Theatre, Austin Visitor Center, and restaurants. The hotel staff was welcoming and friendly. The hotel is modern and everything in the room is controlled by the IPAD. The decor in the lobby is colorful, vibrant and inviting. The hotel has a microwave in the dining area of the hotel and a small refrigerator in the rooms. I would recommend this hotel to friends and family.
Stayed 2 nights in Feb 2026

2/10 Terrible

Eva

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very small. The bathroom was very small. Bathroom did not have enough towels. The area was very noisy. The hotel did not have parking. Parking was a block away. Bathroom sink was very small and in the hallway. Stay was very uncomfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff.
Stayed 2 nights in Feb 2026

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
AC kept dripping all weekend and only putting towels on the floor was the only solution. But hotel was nice and room was very nice
Stayed 3 nights in Feb 2026

10/10 Excellent

Shival

Stayed 1 night in Feb 2026

2/10 Terrible

Arvind

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rooms are tiny. The tech is good in concept but everything is controlled by an iPad that kept hanging and we had to call the front desk multiple times. There was also dripping water for most of our stay - the front desk was clearly giving people the runaround as they were just saying they’d provide towels to put on the floor. Ridiculous attitude and a definite AVOID!
Towels for the leak from the roof - luckily we had our laptop bags away from the area
Tiny claustrophobic shoebox that is very overpriced- lots of other better options in the downtown area
Stayed 2 nights in Feb 2026

10/10 Excellent

Gary, Nolanville

Stayed 1 night in Feb 2026

4/10 Poor

Cameron B

Parking was unnecessarily difficult.
Stayed 1 night in Feb 2026

10/10 Excellent

sophia

Stayed 2 nights in Feb 2026

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience.
Stayed 2 nights in Jan 2026

6/10 Okay

Clare

Stayed 3 nights in Feb 2026

10/10 Excellent

Mame

Stayed 3 nights in Feb 2026

10/10 Excellent

Kyle, Denver

Stayed 2 nights in Feb 2026

10/10 Excellent

Calvin

Stayed 1 night in Feb 2026

10/10 Excellent

Nathalia

Stayed 4 nights in Oct 2025

6/10 Okay

TERRI

Liked: Cleanliness, property conditions & facilities
Extremely courteous and helpful staff. Rooms are very small.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kali Pradeep

Stayed 5 nights in Jan 2026