2/10 â Terrible
Jerry
Voyage dâaffaires
16 janv. 2026
Points faibles : Propreté, service et personnel et commodités.
This hotel had eight stars on hotels.com. Iâm not sure how itâs even on hotels.com?! I got there at 7 PM to check in and the computers were all shut off. The lady had to turn them on and didnât know the passwords for the computers themselves. Once she got help and got the computer turned on she couldnât figure out the software to book me in. She went and got help for that as well. 15 minutes later Iâm still standing there. I gave her my credit card to pay and the credit card machine didnât work. She asked me if I had cash. I did not. She gave me the room key so I could check in before going to get the money.So I left and went to an ATM machine and came back and gave her a cash payment. When I gave her the cash, she gave me a different room key and said the room she had given me had a heater that did not work. Itâs 30° outside so that is important. So I went to the other room and the only lights that worked was the light over the door when you walk in and the light inside the bathroom. No lights inside of the actual room turned on, however, the heater did work. The bed mattress was maybe 4 inches thick and Iâm not joking. In the morning when I went to take a shower, I pulled up knob to make the shower work and only about four streams of water came out of the showerhead. In fairness, the room was $50 so I wasnât expecting much. I travel for a living and I stay in cheap hotels a lot, but this one was perhaps the worst room I have ever stayed in. Easy fixes, just lazy management.
Jerry
Séjour de 1 nuit en janvier 2026