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"We stayed in the Swiss Village part of the hotel. We were happy with the cleanliness of the room and really liked the hotel's rooftop hot-pool. Perfec ... " More

By LionelJ, from Edmonton, AB, Canada on Wed 18 Dec 2013

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Hotel Description

Hotel near Banff Centre for Arts and Creativity in Banff

In Banff

Within 2 miles (3 km) of this well-placed hotel, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff National Park Information Centre are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and an indoor pool. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free area shuttle. A business center, a lobby fireplace, and dry cleaning are also on offer.

Free WiFi, cable TV

The 244 guestrooms have TVs with cable channels and offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$89* Per night/room 21 Jan. - 22 Jan.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Condo (3 Bedroom, 2 Queen beds and Bunk Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Inns of Banff ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Inns of Banff

Everyone (5)
5 out of 5
Staff are very professional. Buss passes included to get around made this a very pleasant stay.

Posted by on 27 Aug. 2019

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5 out of 5
We had a really nice stay here. Everything clean except for what appeared to be some ground stains near the toilet. Nice option to use the #1 roam bus to get downtown. Spacious rooms and comfy beds! Balcony is a nice addition.

Posted by on 16 Dec. 2018

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4 out of 5

Great value, clean room

We stayed in the Swiss Village part of the hotel. We were happy with the cleanliness of the room and really liked the hotel's rooftop hot-pool. Perfect temperature to spend as much time in it as you like.  I'd be happy to go back.

Posted by , from Edmonton, AB, Canada on 18 Dec. 2013

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1 out of 5

Hmmm dated....

I'm sure this place was great in the 80's when they last decorated or did renos. We didn't mind much because we were only there to sleep but wow could use some updating for the price. Far from the centre of Banff, 10 dollar taxi ride from dinner and a really cold walk in. Extremely loud you could hear everything that happened in the hallways. Not going to stay here again!

Posted by , from Calgary, AB, Canada on 21 Nov. 2013

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1 out of 5
This was one of the worst hotel properties I have ever been in, and I used to be in the business. Our group consisted of four couples. One couple would not even stay one night. The rest of us had to, since other accommodations were not readily available late at night. I would never recommend that anyone stay here. We all moved to another property the next morning. This was one of the worst hotel experiences we have ever had.

Posted by on 24 Sep. 2019

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1 out of 5

Posted by on 6 Sep. 2019

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3 out of 5

No air condition! But there is a fan!

Front desk are helpful and quick. The things bother me are big tour buses running their engine loud enough to wake me up 6:15 am every day. And no air condition is ok for some days not for a hot day.

Posted by on 7 Jul. 2017

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4 out of 5

view from balcony

Cons: too many buses parked around hotel
Location: terrible parking stalls
comfortable beds nice view from balcony except the trees were blocking most of the view

Posted by , from utah on 19 Jul. 2015

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5 out of 5

Great Rooms

Pros: Close restaurants, Free Internet
The rooms were great for a very reasonable price! Everything is close by. Restaurants and shops. My kids really enjoyed the outdoor pool. Beautiful view of the mountains!

Posted by , from Calgary, AB, Canada on 27 Jan. 2013

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3 out of 5

Nice views.

Pros: Close restaurants, Free Internet, Quiet
I like the fact that it was on the main strip, but at the beginning, opposite of downtown where it was a bit quieter. I enjoyed the 15/20 min walk into town, but if you were in a rush, could catch the Roam bus system right out front of the hotel! Staff was friendly and helpful. They were, however ripping up carpets and replacing them during the day, but I guess that's the price you pay for when they decide to do upgrades.

Posted by , from NH on 30 Jul. 2012

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. An indoor pool, tour/ticket assistance, and gift shops/newsstands are also featured at Inns of Banff. Free self parking is available. This Banff hotel is smoke free.

  • 244 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , RV, bus, truck parking


  • Airport: Calgary, AB (YYC-Calgary Intl.) (135.1 km / 84 mi)
  • Train station: Banff Station (1.8 km / 1.1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Inns of Banff offers 244 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Wildfire Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Bears Den Pub - Onsite pub. Open daily.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets: CAD 25 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 23 for adults and CAD 8 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Inns
  • Inns Banff
  • Inns Of Banff Hotel Banff
  • Inns of Banff Hotel
  • Inns of Banff Banff
  • Inns of Banff Hotel Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.