There was no reservation at check-in, had to send it to them. My confirmation promised a minibar, safetybox, but there was none, it was sent later after I insisted. TV had snow picture, so I had to change rooms. Took me 30 min to find the right room. Water in the shower was cold, as the water boiler was broken, after 2 days they installed an extra device in my bathroom to get hot water. The swimming pool was closed for repairs. The window could not be opened. The A/C stream blasted direct onto the bed, very uncomfortable. There was no bedside table light, had to get up and switch off the room light at the door and walk back to the bed in the dark. 2 days they did not clean the room. B/f was just soso, not much on the plate, went back still hungry. Outside area was dangerous at night, a lot of poor people hanging around, sleeping on the street, selling all kind of cheap stuff. Only the manager spoke a little English. Bellboy told me he is not paid well and will leave soon. Can not recommend.
