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"I did not like the person who checked me in. Hee name is Emily. She was rude to me when I asked for a first floor room. She said there wewnt any. I as ... " More

By a verified traveller on Sun 06 Oct 2019

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Hotel Description

Ski hotel near Snow Summit

Near the slopes

Within 2 miles (3 km) of this well-placed hotel, you'll find Alpine Slide at Magic Mountain and Big Bear Marina. Metcalf Bay and Boulder Bay Park are also within half a mile (1 km).

Renovated in 2019

This hotel features a seasonal outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a terrace, and a picnic area are also offered.

Free WiFi, flat-screen TVs

The 49 guestrooms have flat-screen TVs with cable channels and offer free WiFi and down comforters. Free bottled water, hair dryers, and desks are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$100* Per night/room 16 Apr. - 17 Apr.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Travelodge by Wyndham Big Bear Lake CA ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Travelodge by Wyndham Big Bear Lake CA

Everyone (15) Family (2)
4 out of 5
I did not like the person who checked me in. Hee name is Emily. She was rude to me when I asked for a first floor room. She said there wewnt any. I asked if there were a cancelation on a first floor room that she would keep me in mind. She said there won't be any. I was in Big Bear looking at properties. I told her that I have a bad back and two bad knees. Stairs are difficult and on my last trip out to my car my left knee buckled. She represents your company. She should not be rude to customers. Everyone else were completely wonderful! I will be staying again.

Posted by on 6 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by Emily B. -Site Manager

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
The onsite BBQ area was great. We had brought food to cook on a small grill not realizing there were restrictions on all fires in the San Bernardino National Forest. However, we were able to use the gas grill available to guests and it worked out great.

Posted by on 18 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Emily B. -Front desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Staff was friendly and nice. Room was descent size and clean.

Posted by on 9 Feb. 2019

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Comment from Hotel Management

10 Feb. 2019 by Emily B.

Thank you for choosing the Travelodge in Big Bear! We;re glad you enjoyed your stay!!

3 out of 5
this travelodge is in big bear near ski lifts. we actually did not stay cuz i hurt my knee and came home

Posted by on 7 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Emily B. -Front desk

Hopefully you will be able to come up once your knee is healed.

4 out of 5

Posted by on 25 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Emily B. -Front desk

Thanks for staying with us! We're glad you enjoyed your stay!

5 out of 5
Staff was very nice. The room was clean and the beds were very comfortable. Most importantly the heater worked great!! Everywhere you want to go is close by. Great experience will definitely go again! Thanks for the great stay !!

Posted by on 5 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Emily B. -Front desk

Thanks for staying with us! We're glad you enjoyed it!

5 out of 5
Great staff. Nice room, clean and comfortable and quiet. Will most likely stay here again.

Posted by on 1 Dec. 2018

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Comment from Hotel Management

4 Dec. 2018 by Emily B. -Front desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff was friendly The rooms are a little dated The free breakfast was cool too

Posted by , from Hacienda heights on 18 Oct. 2018

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Comment from Hotel Management

18 Oct. 2018 by Emily B. -Front desk

Thank you for choosing the Travelodge in Big Bear! We hope you enjoyed your stay!

2 out of 5
No hot water! Continental breakfast was good No hot water

Posted by on 27 Mar. 2018

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Comment from Hotel Management

27 Mar. 2018 by Emily B. -Front desk

Thank you for choosing the Travelodge in Big Bear. We hope you enjoyed your stay!

4 out of 5

It's hard to do better on price

Pros: big rooms, clean enough
Cons: there was a spider
I've no idea what world the 1 star reviews live in. Big room, clean enough, comfy beds. Was it the Ritz? No. It's a Travelodge in Big Bear for 50 bucks. Solid value

Posted by , from WASHINGTON on 6 Feb. 2018

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Comment from Hotel Management

8 Feb. 2018 by Emily B. -Front desk

Thank you for choosing the Travelodge in Big Bear! We hope you enjoyed your stay!

About the Travelodge by Wyndham Big Bear Lake CA

Location 39471 Big Bear Blvd, Big Bear Lake, CA 92315

Property Features

Travelodge by Wyndham Big Bear Lake CA offers its guests a spa tub and a seasonal outdoor pool. WiFi is free in public spaces. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Travelodge by Wyndham Big Bear Lake CA. Limited free parking is available on a first-come, first-served basis. A complete renovation of Travelodge by Wyndham Big Bear Lake CA was completed in November 2019. Smoking is allowed in designated areas at this Big Bear Lake hotel.

  • 49 guestrooms or units
  • 2 levels
  • 3 buildings
  • Coffee in lobby
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (141.9 km / 88.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Travelodge by Wyndham Big Bear Lake CA offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Renovation of all guestrooms was completed in November 2019.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No elevators
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Big Bear Lake CA
  • Travelodge Hotel Big Bear Lake CA
  • Travelodge Big Bear Lake CA Hotel
  • Travelodge Big Bear Lake Big Bear Region, CA
  • Travelodge Wyndham Big Bear Lake CA Hotel
  • Travelodge Wyndham Big Bear Lake CA
  • Travelodge by Wyndham Big Bear Lake CA Hotel
  • Travelodge by Wyndham Big Bear Lake CA Big Bear Lake
  • Travelodge by Wyndham Big Bear Lake CA Hotel Big Bear Lake

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.ca/Big-Bear-Lake-Hotels-Travelodge-by-Wyndham-Big-Bear-Lake-CA.h84782-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.