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The Sanchaya

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Photo gallery for The Sanchaya

A large resort with a swimming pool, multiple guest rooms, and palm trees.
A beachfront hotel with a white exterior, palm trees, and a sandy beach.
A beach tent with a bed, a tray with a bottle, glasses, and a book.
A resort with a central courtyard, surrounded by palm trees and a beach view.
An outdoor dining area with wooden tables and chairs, overlooking a beach with palm trees and the ocean.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155

Room options

View all photos for Suite (Sanchaya)

Suite (Sanchaya)

Suite (Sanchaya)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Verandah)

A hotel room with a bed, a sofa, a desk, and a view of palm trees.

Suite (Verandah)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, and a mirror on the wall.

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa (Lawan Thai)

A bedroom with a canopy bed, wooden paneling, a desk with a lamp, and a view of the outdoors.

Villa (Lawan Thai)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, Multiple Beds

A modern hotel room with a bed, a sofa, a coffee table with books, and framed pictures on the walls.

Villa, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Villa, Private Pool (Leelawadee Compound of 3 Lawan Thai)

A pool area with lounge chairs and umbrellas, surrounded by lush greenery and a building with a sloped roof.

Family Villa, Private Pool (Leelawadee Compound of 3 Lawan Thai)

  • Sleeps 6
  • 3 Twin Murphy Beds
  • Free WiFi

About the area

Bintan

Beachfront retreat .Within 3 miles (5 km) of this Bintan resort, you'll find Lagoi Bay Lake and Lagoi Bay Beach. Ria Bintan Golf Club is within 6 miles (10 km) and Gunung Bintan is within 25 miles (40 km).
View more Resorts in BintanOpens in a new window

Getting around

  • Tanjung Pinang (TNJ) - 63 min drive

Restaurants

  • Warung Pak Lagoi
  • Sugarbeats
  • Rempah Kitchen
  • El Lagoi Beach Club
  • Warung Yeah!

About this property

The Sanchaya

5-star beachfront resort near Ria Bintan Golf Club
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Sanchaya like an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bintan resort.

  • 30 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2015
  • Cooked-to-order breakfast (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
The Sanchaya offers 30 accommodations with iPads and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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4.9 out of 5, Exceptional, 87 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Beach volleyball
  • Beach yoga
  • Books
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPad
  • Netflix

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanchaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1633500.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

How close is The Sanchaya to the airport?

The Sanchaya is 82.6 mi (720-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at The Sanchaya?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at The Sanchaya on Jul 23, 2026 start from CA $732, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Sanchaya have an airport shuttle?

Airport shuttle services are not available at The Sanchaya.

How close is The Sanchaya to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Sanchaya offer free breakfast?

The Sanchaya offers free cooked-to-order breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at The Sanchaya?

No, there is no casino at this resort.

What time is check-in at The Sanchaya?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Sanchaya?

This resort offers free self parking and valet parking.

Does The Sanchaya have a pool?

The Sanchaya features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 AM.

Does The Sanchaya have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does The Sanchaya have a spa?

This resort has a spa, which features reflexology, massages, and facials.

How close is The Sanchaya to downtown Bintan?

The Sanchaya is 4.5 mi away from Sebung.

The Sanchaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 143 reviews
Rating 8 - Good. 12 out of 143 reviews
Rating 6 - Okay. 4 out of 143 reviews
Rating 4 - Poor. 0 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service level
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

MScott

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and facilities. Gorgeous villas. We felt like film stars 😁
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharad

Great resort.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

HISAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of amazing stays to relax, enjoy and re-charge, esp all the great hospitalities from GM, managers, chefs to all the staffs as well as all the great landscape and facilities. We want to stay again!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Izaac

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality with nice personalized touch
Stayed 2 nights in May 2025
Verified

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

W Brunson

Liked: Cleanliness, staff & service, amenities
Some of the most phenomenal, attentive and nice staff at a resort this size. The food was exceptional with a wide variety of menu items that isn't only South Asian. I can't rave enough about Sanchaya, it's a fantastic retreat and only an hour ferry ride from Singapore.
Breakfast view of Pool
Welcome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staf
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities
Wow what an amazing place - The rooms wonderful, the beach and pool paradise - But the food was beyond great Michelin quality with every bite all of us were delerious. Best of all the people working there so nice and professional -were coming back!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located in a beautiful spot on a tranquil beach. The staff were amazing and the food excellent. Exceptional facilities with a sensational pool, paddle courts and paddle boards.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Cheuk Ki

Liked: Cleanliness, staff & service, amenities
Welcoming and professional service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shih Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for husband’s birthday.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable. The staff is exceptional.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Found

This resort is paradise on earth. The location, staff, service, cuisine, activities and more! My only regret was not having more time here!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated elegance, with amazing service. Truly a special place. Easy transit from Singapore
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Junichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet&relaxing. Very friendly staff. Good food & bar. Can recommend if you are looking for relaxing place, rather than party place.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel getaway so close to Singapore. Excellent, warm service, very private and idyllic atmosphere and yet kid friendly. Greg and team never disappoint! Love the spa as well!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanchaya is a beautiful hotel. Standards of service are very high and all the staff are lovely. Highly recommended.
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Superb

The Sanchaya exceeded all our expectations. It was absolutely spectacular from its location to its beautiful buildings and grounds. The staff went above and beyond to make our stay memorable and the food was beyond superb. We stayed at the Raffles Hotel in Singapore before coming here and I would say that The Sanchay far surpassed Raffles, which is knowns as one of the top hotels in the world. I can't recommend this hotel enough.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the friendliest staff I've ever encountered at a resort. Everyone was happy to chat with us.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time. There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Koon Meng

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly.😀
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Zong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you all at The Sanchaya!

Impeccable personalised service from Greg and his entire team. It's the little things like water and towels delivered in little picnic baskets to us on the beach, bring greeted with a smile every hour of the day anywhere in the estate, pulling out a chair for my wife.
Stayed 2 nights in May 2025