Mercure Birmingham West Hotel

4.0 star property
4-star spa hotel near The Hawthorns

Choose dates to view prices

Room options

View all photos for Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

8.2 out of 10
Very good
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(37 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About the area

West Bromwich

Heart of West Bromwich.Stay at this West Bromwich hotel and you'll be within 2 miles (3 km) of The Hawthorns and 6 miles (10 km) of Utilita Arena Birmingham. Birmingham Cathedral and Victoria Square are also within 6 miles (10 km).

What's nearby

  • Sandwell Valley Country Park - 6 min walk - 0.5 km
  • The Hawthorns - 14 min walk - 1.2 km
  • The Billiard Hall - 17 min walk - 1.4 km
  • Bethel Convention Centre - 3 min drive - 2.4 km
  • Oak House - 5 min drive - 4.0 km

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪The Windsor Castle - ‬19 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪The Cricketers Arms - ‬18 min walk
  • ‪Ye Olde Wine Shoppe - ‬13 min walk
  • ‪The Interceptor - ‬19 min walk

About this property

Mercure Birmingham West Hotel

4-star spa hotel near The Hawthorns
Mercure Birmingham West Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 1916 square feet (178 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Birmingham West Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1916 sq ft of conference space
  • 178 sq m of conference space
  • Built in 1975
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 897 reviews
Rating 8 - Good. 250 out of 897 reviews
Rating 6 - Okay. 114 out of 897 reviews
Rating 4 - Poor. 53 out of 897 reviews
Rating 2 - Terrible. 50 out of 897 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sapna

Stayed 3 nights in Oct 2025

10/10 Excellent

DAN

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
Stayed 4 nights in Dec 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Hot tub was a bonus enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

DAN

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was courteous and friendly. The room was found fine and clean. Parking is sufficient for the number of guests. SPA facilities was fine.
Stayed 4 nights in Dec 2025

8/10 Good

Nigel

Stayed 1 night in Dec 2025

10/10 Excellent

j s

Stayed 1 night in Dec 2025

10/10 Excellent

DAN

Business traveller
Liked: Cleanliness, staff & service, amenities
The kindness of staff was remarkable. The room was nice and clean. All in all, everything was fine.
Stayed 3 nights in Dec 2025

10/10 Excellent

DAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, and the staff very friendly and promptly responded to requests. I am not qualified to evaluate the eco-friendlessness.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very last minute stay after being let down by another property. The reception staff went above and beyond. Room was clean and had the most comfortable bed I've experienced in a hotel. We didnt have time to use the pool etc but did dine in the restaurant for dinner and breakfast. Food was lovely with gluten free options. Would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

DAN

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was not ok, but I was promptly moved into another room, from which moment everything went well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent Customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Excellent hotel, although coyld hear room upstairs walking around at midnight. Would definitely return.
Stayed 2 nights in Dec 2025

8/10 Good

Ross

Travelled with family
Liked: Staff & service
Not a great hotel, bit shabby but certainly comfortable and value for money. Staff very good
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms and lobby are fine, good buffet breakfast and friensly staff. Unfortunately let down by tired and dated leisure facilities. 15 mins walk to metro which gets you into B'ham centre in about another 15 mins.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with friendly staff. Room and bed were very comfortable. Dinner and breakfast were lovely with breakfast having a really good selection of items with plenty of staff around if needed. Hotel is a bit of a maze with odd staircases dotted around but I quite liked the adventure. A good stay, if I find myself needing to go to the Birmingham area again I'd definitely stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Jason

Stayed 1 night in Dec 2025

2/10 Terrible

Laura

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was poor particularly in the gym facilities. Didn’t use due to unhygienic standards. Breakfast was not great either, not somewhere I would recommend.
Stayed 1 night in Dec 2025

6/10 Okay

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Calvin

Stayed 1 night in Dec 2025

8/10 Good

Bernie

Room was nice and compact. Clean. Nice big TV with tea coffee facilities. Big car park although does have
Stayed 1 night in Nov 2025

10/10 Excellent

Rishi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Was a lovely stay. Room was perfect for the weekend. Parking was well priced. Didn't have time to try the pool/gym facilities but looked good when we walked past. Metro was close and didnt take long to get into Birmingham. Will book again if we were to come back no hesitation.
Stayed 2 nights in Nov 2025

8/10 Good

Rhianne

Stayed 1 night in Nov 2025