10/10 Excellent
Christina
Jan 4, 2026
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with friendly and efficient customer service. We would stay here again, but I have some notes (see below). We stayed 3 nights over new years. Perfect location near metro (M1 line) and the tram lines, centrally located so you can get around town in 20 minutes or less. The room itself was comfortable enough, we had 2 twin beds as that was the option available although we may have preferred a king based on comfort. There’s no closet, but more of an open shelf clothing organizer which worked okay. We stayed in a room with a city view, which I preferred to a room facing the hotel interior. Room comes with blackout blinds which work well. Notes: the only light switch for the bathroom is on the far side of the bathroom which is ridiculous (obviously designed by a man). The shower door is too low to floor so doesn’t allow you to actually open it without pushing the bath mat away so you have to place the bath mat after you get out of the shower which defeats the purpose of the bath mat (you will get the floor wet). Towels are thin and rough, and the bathroom amenities feel cheap for such a nice hotel. There is also no outlet close to a mirror outside the room so if you are trying to do your hair outside the room you’re out of luck. These are minor annoyances that didn’t dampen our enjoyment of the hotel but they should put more thought into these items. The hotel itself is truly spectacular looking so why use cheap plastic wrapped bar soap in the bathroom?
Christina
Stayed 3 nights in Dec 2025
