"Ok needs work showers not that great have to find an ice machine that works " More
City center stay
Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Canalside and Buffalo Niagara Convention Center. KeyBank Center and Shea's Performing Arts Center are also within 2 miles (3 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour health club and conveniences like a 24-hour front desk and laundry facilities.
Free WiFi, cable TV
In addition to TVs with cable channels, the 486 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, down comforters, and free newspapers.
5 Jan. 2020 by Andrew
Thank you for your review and we would like to apologize for the less than satisfactory service you received and hope we can do better to regain your confidence . The hotel Is undergoing major room renovations in 2020 and we hope to serve you better on your next visit to Buffalo.
9 Jan. 2020 by Andrew
Thank you for your review ! We are renovating and appreciate your understanding as we continue to complete our room renovations in 2020.
5 Jan. 2020 by Andrew
We would like to apologize for the less than satisfactory service you received and hope we can do better to regain your confidence .
5 Jan. 2020 by Andrew
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are investigating the matter.
17 Dec. 2019 by Andrew
Thank you so much for joining us and we appreciate your business!
8 Dec. 2019 by Andrew
Thank you for your review and your observations . We appreciate you letting us know so we can try and make things better.
18 Nov. 2019 by Andrew
Thank you for your positive review! We hope you enjoyed your stay and that you may visit us again soon!
8 Oct. 2019 by Andrew
Thank you so much for joining us and we appreciate your business!
7 Oct. 2019 by Andrew
Thank you very much for your feedback. We listen to all our guests and will follow up on all the issues you have raised. Thank you again for your assistance in this matter.
23 Jul. 2019 by Robert
Thank you very much for your review. We are undergoing major room renovations in 2019-2020. Glad you enjoyed your stay!
Buffalo Grand Hotel offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 72000 square feet (6689 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Buffalo Grand Hotel. For a fee, parking is available. This 3-star Buffalo hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Buffalo Grand Hotel offers 486 accommodations with safes and complimentary newspapers. Beds feature down comforters. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily.
Harbo Bistro and Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Shop - Onsite coffee shop. Open daily.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property has a strict pool policy. Two or more adults, 18 years of age or older, must be present at the pool when the bathing facility is in use, with at least one adult on the pool deck.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
