"Adams Mark has great location downtown, very good staff, good facility. The Beef on Weck is great at the restaurant. Best, we needed a room after ch ... " More

By a verified traveller on Sun 26 Nov 2017

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Hotel Description

3-star hotel near Coca-Cola Field

City center stay

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Lake Erie and Coca-Cola Field. Canalside and Buffalo and Erie County Naval and Military Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. Enjoy the 24-hour health club and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, cable TV

In addition to TVs with cable channels, the 486 guestrooms offer free WiFi and room service. Coffee/tea makers, down comforters, and free newspapers are also available.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$102 per night

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Buffalo Grand Hotel ratings based on 97 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Buffalo Grand Hotel

Everyone (37) Couples (1) Business (1) Family (3)
3 out of 5

Posted by on 24 Mar. 2019

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4 out of 5

Posted by on 4 Mar. 2019

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4 out of 5

Posted by on 14 Jul. 2019

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2 out of 5
Front desk personnel were clueless about their job, customer service or knowledge in general. No coffee in rooms or lobby, bathrooms small and not properly equipped. Building just aged and poor service in general.

Posted by on 28 Jun. 2019

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2 out of 5
Hotel could not find my reservation. Lobby restroom was not clean, no toilet paper.

Posted by on 22 Jun. 2019

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4 out of 5
Hotel and staff were good. Restaurant food leaves much to be desired!!

Posted by on 18 Jun. 2019

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4 out of 5

Posted by on 2 Jun. 2019

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4 out of 5

Posted by on 19 May 2019

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2 out of 5
Good location. Terrible food and drink onsite. Very loud rooms. Staff at front desk were unattentive and very, very, very slow. Room was clean and comfortable

Posted by on 13 May 2019

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4 out of 5
It was relaxed nice atmosphere. We liked the coffee shop and the bar.

Posted by on 19 Apr. 2019

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About the Buffalo Grand Hotel

Location 120 Church St, Buffalo, NY 14202

Property Features

Buffalo Grand Hotel offers its guests an indoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 72000 square feet (6689 square meters) and includes a conference center. The business-friendly Buffalo Grand Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Buffalo hotel is smoke free.

  • 486 guestrooms or units
  • 9 levels
  • 72000 sq ft of conference space
  • 6689 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (18.1 km / 11.2 mi)
  • Train station: Buffalo-Exchange Street Station (0.9 km / 0.6 mi)
  • Metro station: Church Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Buffalo Grand Hotel offers 486 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining
  • Television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Harbo Bistro and Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

This property has a strict pool policy. Two or more adults, 18 years of age or older, must be present at the pool when the bathing facility is in use, with at least one adult on the pool deck. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.95 per person (approximately)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.