Maison entière

Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views

Villa près de Baie de Cabo San Lucas à Los Cabos

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Galerie de photos de l’hébergement Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views

Piscine extérieure
Intérieur
Téléviseur, lecteur de DVD
Restauration
Extérieur

Avis

9,4 sur 10 – 
Exceptionnel

Maison entière

4 chambres4 salles de bain10 personnes427 m²

Commodités populaires

  • Vue sur l’océan
  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse

Explorez la région

Afficher sur la carte
Cabo San Lucas, BS
  • Place, Plage de Las Viudas
    ‪5 min à pied‬
  • Place, Cabo Dolphins
    ‪6 min en voiture‬
  • Place, Baie de Cabo San Lucas
    ‪8 min en voiture‬
  • Airport, Aéroport international de Los Cabos (SJD)
    ‪41 min en voiture‬

Options de chambre

D’autres options intéressantes

À propos du quartier

Los Cabos

Séjour au bord de la mer.En séjournant à villa du quartier Pedregal, vous serez à moins de 5 km de Baie de Cabo San Lucas et de Medano Beach. Marina Del Rey et L'Arche de Cabo San Lucas se trouvent également à moins de 5 km.

À proximité

  • Plage de Las Viudas - 5 min à pied - 0.5 km
  • Église San Lucas - 6 min en voiture - 1.6 km
  • Cabo Dolphins - 6 min en voiture - 2.0 km
  • Centre d'Information Touristique de Cabo San Lucas - 7 min en voiture - 2.3 km
  • Baie de Cabo San Lucas - 8 min en voiture - 2.7 km

Transport

  • Aéroport international de Los Cabos (SJD) : à 37 min en voiture

Restaurants

  • ‪Market Grill - ‬8 min en voiture
  • ‪Tazuna - ‬9 min en voiture
  • ‪The After - ‬8 min en voiture
  • ‪La Nao - ‬9 min en voiture
  • ‪1950's Classic American Diner - ‬8 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views

o 7th Night Free (book now for travel 01/15/26 - 12/15/26)
o 5th Night Free (book now for travel 06/01/26 – 09/30/26)
*Not combinable. Ask us how to apply a promotion to your stay (not reflected in Vrbo rates)


With enchanting ocean views and lovely architecture, Villa Lorena is everything you’d expect from a wonderful vacation retreat in Cabo’s exclusive Pedregal community. Just minutes to the heart of Cabo San Lucas, this gated community of ocean-view villas is Cabo’s most prestigious neighborhood.

At Villa Lorena, your private pool terrace comes complete with a jacuzzi and overlooks spectacular views of the Pacific Ocean. The villa’s captivating architecture boasts a tile roof, columns and marvelous stonework. Patio areas welcome you to lounge or dine as you enjoy the sea breezes. All around you are intriguing sights of the ocean, desert mountainsides and hillside villas of this exclusive enclave.

Inside, you’ll find charming décor and design that evokes the vibrant traditions and colors of Mexico, highlighted by brick-domed ceilings, terra-cotta floors, ceramic tiled countertops, colorful textiles and comfortable furnishings. Lighting accents, an open living area and artistic touches make this a pleasant retreat with a laid-back and welcoming ambiance. Ideal for entertaining, the living room and kitchen area open to the scenic terrace. Each guest has ample room to relax and play in this spacious villa. The bedrooms are tastefully decorated sanctuaries. One suite is situated in a separate casita for added privacy; perfect for families, this suite offers a kitchenette.

Whether you decide to light up the gas barbecue to grill some fresh fish, spend house floating in your private swimming pool, or kick back in the jacuzzi as the stars begin to shine over the Pacific Ocean, you’ll find this lovely villa is an excellent choice for a memorable vacation with your family and friends. When you’re ready to experience all the best that Cabo San Lucas has to offer, you’re just a short drive to downtown and the marina for great dining, shopping and nightlife.

Book this villa and receive: 1 Complimentary Arrival or Departure Transfer (10 people max, ask us for details), chips, salsa and margaritas on arrival, villa delivery of your AVIS car rental, airport and villa arrival services, and 24/7 customer service. Your stay also includes personalized concierge service and full itinerary planning, including private chef services, grocery pre-stocking, spa services, activities, and restaurant and beach club reservations. Some restrictions apply. Transportation upgrades available. Ask us for full details.

Los Cabos is a growing resort area and construction may occur at any time without notice. We have no control over construction projects or schedules, however we will do our best to assist should there be an inconvenience.

By booking a reservation you agree to sign our Rental Agreement within 24 hours and to all terms and conditions listed in rental agreement. Total guests at any time restricted to contract. Must disclose all guests. High School/College spring break, bachelor/ette groups not permitted w/o approval (fee). Excessive noise not allowed at any time. Quiet time 10pm–10am. NO EVENTS unless pre-authorized & fee paid.

Holiday Minimum Stays: A 7-night minimum stay is required for 12/25 and 1/1. A 14-night minimum applies if both holidays are included in the booking.

IMPORTANT: Please list no more than 2 children (under 12) in the “Children” field. The first two children stay free when sharing accommodations with parents. Any additional children must be entered as adults.

Hébergements similaires

Commodités de l’hébergement

Plage

  • Plage à proximité

Piscine/spa

  • Baignoire à remous
  • Massage
  • Piscine extérieure
  • Piscine privée

Internet

  • Disponible dans la villa : Wi-Fi gratuit

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Cafetière-théière
  • Épices
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • Lave-vaisselle
  • Mélangeur
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Service de chef cuisinier
  • Table de salle à manger

Chambres

  • 4 chambres
  • Canapé-lit
  • Draps fournis

Salle de bain

  • 3,5 salles de bain
  • Douche
  • Papier de toilette
  • Serviettes fournies

Lieux de séjour

  • Salle de séjour
  • Table de salle à manger

Divertissement

  • Lecteur de DVD
  • Téléviseur avec chaînes par câble/satellite

Espaces extérieurs

  • Barbecue
  • Meubles extérieurs
  • Patio

Buanderie

  • Installations de buanderie
  • Laveuse

Confort

  • Climatisation

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Hébergement non-fumeurs

Services et commodités

  • Fer et planche à repasser
  • Service de livraison de repas
  • Services de concierge
  • Téléphone

Points d’intérêt de l’endroit

  • À proximité d’un port de plaisance
  • À proximité de la mer
  • Au centre-ville
  • Baie à proximité
  • Hôpital à proximité

Activités

  • Baignade à proximité
  • Écotourisme à proximité
  • Excursions d’observation de la faune à pied à proximité
  • Golf à proximité
  • Kayak à proximité
  • Observation d’oiseaux à proximité
  • Observation des baleines à proximité
  • Paravoile à proximité
  • Pêche à proximité
  • Plongée avec masque et tuba à proximité
  • Plongée sous-marine à proximité
  • Surf ou surf horizontal à proximité
  • Voile à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Verrou de sûreté

Information générale

  • Taille de l’unité : 4 594 pieds carrés

Politiques

Arrivée

Arrivée à partir de 15 h
Âge minimal pour l’enregistrement : 25 ans

Départ

L’heure limite de départ est 11 h.

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend le dispositif de sécurité suivant : une serrure à pêne dormant.
Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée. Les fêtes et les événements de groupe sont strictement interdits. Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un détecteur de monoxyde de carbone, un détecteur de fumée et une serrure à pêne dormant.

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Villa Lorena Cabo San Lucas Pedregal Pacific
Villa Lorena Free Cancellation Ask us for Details
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Foire aux questions

How close is Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views to the airport?

This villa is 28.6 mi (37-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

Does Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views have an airport shuttle?

Airport shuttle services are not available at this villa.

How close is Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views to the beach?

This villa is a short 10-minute walk from Playa Las Viudas and 12-minute walk from Solmar Beach. Don't forget your sunscreen!

Does Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views offer free breakfast?

This villa does not offer free breakfast.

Is there a casino at Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views?

No, there is no casino at this villa, but PlayWin Casino (3-min drive) is nearby.

What time is check-in at Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views?

Check-in begins at 3:00 PM.

Is there free parking at Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views?

Free parking is not available at this villa.

Does Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views have a pool?

This villa features an outdoor pool.

Does Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views have a spa?

This villa doesn't have a spa, but it does offer massages.

How close is Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views to downtown Cabo San Lucas?

This villa is 1.1 mi away from Cabo San Lucas.

Avis pour Ocean View Family Villa Near Marina w/ Pool, Hot Tub, A/C & Cabo Views

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 38 avis sur 50.
Note de 8 – Bien, d’après 10 avis sur 50.
Note de 6 – Acceptable, d’après 1 avis sur 50.
Note de 4 – Médiocre, d’après 0 avis sur 50.
Note de 2 – Terrible, d’après 1 avis sur 50.

9,8/10

Propreté

Avis

Avis vérifié

10/10 – Excellent

Riley C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Thank you, great space!
Séjour de 4 nuits en mars 2026
Avis vérifié

10/10 – Excellent

Alee M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Best few days! Such an easy check in and beautiful views.
Séjour de 3 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Miranda W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Angel and Oscar were beyond amazing, they took care of us so well and were so responsive and on it as soon as we needed anything.
Séjour de 3 nuits en janvier 2026
Avis vérifié

10/10 – Excellent

Kevin C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing place! Stunning views! Pictures and videos don't do it justice! Each room is so big, it is like a separate apartment.
Séjour de 4 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

Blanca D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent

Family girls trip was amazing
Séjour de 3 nuits en juin 2025
Avis vérifié

10/10 – Excellent

Michael S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spectacular property

We loved everything about this house! Check in was nice and easy, as was check out! We felt right at home and were able to relax for a few days! The view was beautiful and the rooms were big!
Front of home from road.
Pool at 6 am.
Pool during the day.
Primary bedroom.
Séjour de 3 nuits en juillet 2025
Avis vérifié

10/10 – Excellent

Tom H.

Beautiful property

Throughly enjoyed our stay at Villa Lorena. Beautiful property with separate sleeping quarters and a huge living area, pool and hot tub with views of the pacific are the cherry on top!
Séjour de 3 nuits en juin 2018
Avis vérifié

10/10 – Excellent

Kurt T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Villa

The stay was fantastic and the team took care of every aspect of our stay! Highly recommended.
Séjour de 6 nuits en mars 2024
Avis vérifié

10/10 – Excellent

Sarah B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing stay!

We stayed here for a bachelorette party and it exceeded our expectations beyond belief. Everything was amazing. The house is gorgeous, the location was great & the concierge was amazing as well! We will absolutely be back and recommend to all friends and family!
Séjour de 3 nuits en mars 2023
Avis vérifié

10/10 – Excellent

Jessica P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Magical!

We we're so impressed by the villa! The view was incredible and having the concierge service took our stay to the next level. Would definitely come back here!
Séjour de 3 nuits en octobre 2024
Avis vérifié

10/10 – Excellent

Jay R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Everyone needs to stay at Villa Lorena

Can’t even begin to recommend this property highly enough!! Everything is top notch....the view, the pool, the house, the staff. all made for a memorable experience!!
Séjour de 5 nuits en octobre 2020
Avis vérifié

10/10 – Excellent

Katelyn M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

No need to go anywhere!

The pictures of the view from the pool do not do the villa justice! It was an amazing experience leading up to our vacation and even better during! The concierge service was amazing and so accommodating. Cannot wait to come back!
Séjour de 4 nuits en septembre 2022
Avis vérifié

10/10 – Excellent

Mikel J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect for birthday celebration

This house is Pedregal was the perfect place to celebrate my 30th birthday. We had a group of 10 and took full advantage of the house amenities. The view was absolutely incredible. Definitely recommend for any celebration with a group!
Séjour de 4 nuits en octobre 2022
Avis vérifié

10/10 – Excellent

Paul K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful property with an amazing view

This house is beautiful and the views were spectacular. We had a great time for my wife's birthday and had seven adults that stayed at the property for four days. Property management was very responsive and great to work with. We had a car rental delivered to the house and used the transport from airport that was included. I highly recommend and hope to stay here again on future trips to Cabo!
Séjour de 3 nuits en novembre 2022
Avis vérifié

10/10 – Excellent

Diane F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Magnificent Vaca!

From beginning to end, our stay was superb! Pablo made out stay smooth and flawlessly. Wish I could keep Pablo for my day-to-day life (lol). We will for sure be back! Thank you again.
Séjour de 4 nuits en juin 2022
Avis vérifié

10/10 – Excellent

Stuart R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Villa Lorena was fantastic! Beautiful design (especially the ceilings), fantastic pool w/hot tub and fabulous view. Also, it’s a quick 5 minute walk down to the beach.The process from initial booking to checkout was great. Kimberly took care of things pre-arrival and our villa manager, Hector, was there to greet us with margaritas. He was also available 24/7 to handle things like taxis, maintenance etc. I don’t think we waited more than a couple of minutes for a response from Hector. Our villa housekeeper was also fantastic. She took care of everything including folding our clothes which we didn’t expect. We highly recommend the taco and margarita bar party we held at the villa Friday evening. The food was fantastic and the two ladies who staffed it were lovely. You can set this up through Cabo Villas. Thank you so much to all Cabo Villas staff!!
Séjour de 5 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Steve P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great family vacation! Pool, beach, view, location, security, and golf were all outstanding.

The villa was excellent, along with the concierge was always available to assist with anything and responded quickly. The welcome package, La Feria, done by Cabovillas was a great way to start the vacation. The villa itself has a great view, in a quiet and secure neighborhood, and well maintained. We had no issues. The staff at Cabovillas were a great help in setting up golf, dinners, car rental and general information. We hope to go there again.
Séjour de 6 nuits en mai 2023
Avis ancien

10/10 – Excellent

Jim C.

This company does it right in every category!

Had massages in our villa, a family dinner with chefs on site cooking the meal. Great location and views. I got sick and travel company had medicine delivered to my villa. Over all zero negative to state. My family truly enjoyed adding a couple days to our Cabo vacation by staying at this villa a couple extra days.
Séjour de 3 nuits en novembre 2017
Avis ancien

10/10 – Excellent

Taylor J.

Casa Lorena

Spectacular views of the ocean from every rooom/patio. Clean. Great layout for multiple people (we had 8 in our group). The pool and hot tub were great to have. Got a little dirty at times, but there was a dying tree putting lots of debris into it. It's a long walk into town, and the walk back up is even tougher so we ended up spending a lot of money in taxis. Overall, this place was wonderful!!! We would have a tough time staying anywhere else with a large group.
Séjour de 7 nuits en juillet 2017
Avis vérifié

10/10 – Excellent

Deanna J.

Perfect Getaway!

Went to Villa Lorena with a big group of girlfriends and we were SUCH happy travelers! Our concierge made everything seamless and catered to our every need - brought us coffee, ordered every cab (even into the wee hours of the morning!) and was super responsive. The villa is gorgeous - the view can't be beat, Pedregal itself is stunning and feels very safe! The comfiest bed! Close to everything! Can't really walk anywhere, but a cab is there just as soon as you need it thanks to the concierge. Can't wait to go back!
Séjour de 3 nuits en février 2018
Avis vérifié

10/10 – Excellent

Trudy M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family vacation

We booked Villa Lorena for a surprise 75 birthday getaway for my mother in law! The neighborhood was excellent the beach was a 10 minute walk away. The Villa Lorena was a perfect place for us as we were four separate couples the rooms were private and all have their own beautiful view. We could sit on the patio in the morning and watch the wells jump. The weather was beautiful the pool inviting with the perfect temperature. Everything about this home was welcoming easily accessible. Our specialist Jessica was perfect and helping us set up our arrival and events we had planned to do. I would definitely choose Villa Lorena For a second stay in Cabo.
Séjour de 4 nuits en janvier 2020
Avis vérifié

10/10 – Excellent

Kirsten S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful house with a beautiful view

Villa Lorena is a beautiful home with beautiful views that dont get enough attention in the house summary or reviews. The floor plan of the house was perfect for our group. Young adult men had the 2 jack n jill bedrooms, our daughter and her baby took the casita. The pool and hot tub were prefectly wonderful. Sliding the chairs, loungers, or tables were a little loud in the casita while baby was trying to sleep. All personale that we were in contact with were wonderful and helpful. The cleaning lady does a fabulous job! Walking into town and back was an adventure!
Séjour de 6 nuits en janvier 2024
Avis vérifié

8/10 – Bien

Rick K.

Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée, communication

50 wedding anniversary

Loved the property, but it does need updating and repairs. Some of our needs were not addressed. Cleaning people were great, but we didn’t need them 3 days all day. They also showed up before we checked out on Saturday which was invasive while we were packing and gathering our things. Wish we had been told at the beginning that we had a choice as to how often cleaning people could come.
Séjour de 7 nuits en juillet 2023
Avis vérifié

6/10 – Acceptable

Amanda D.

Points forts : Propreté, arrivée et emplacement.
Points faibles : Communication, exactitude de l’annonce

Beautiful house but many issues

Booked this for a bachelorette trip, and really wanted to love it. The house was gorgeous, but the “24/7 concierge service” was pretty rocky. We’d communicated with one concierge for months, arranging all our details, flight info, and prestock info, and on the day we were supposed to arrive we suddenly had a new concierge who knew nothing about our stay, and seemed kind of irritated with us. Our prestock was well above what we had ordered, the showers we’re so hot we couldn’t use them and no one addressed it when we asked for it to be fixed, and the private shuttle service was consistently late and would misrepresent where they were (texting us saying “10 minutes away” and then we’d wait an additional hour). I reached out to customer service and it seems they’re working on the prestock issue, but no word on any of our other issues, which I hoped they’d address before I wrote a review. At the end of the day it was a gorgeous property, but we would have rather payed less for a property without the concierge services and arranged things ourselves than pay more for something that was unreliable.
Séjour de 3 nuits en juin 2022
Avis vérifié

2/10 – Terrible

Shelby P.

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Horrible customer service with no regard to our safety in the midst of a Category 4 hurricane

What a nightmare. 12 hours before our 6am flight out to Cabo we were notified there was a category 3 (which strengthened to a 4 the day we arrived to Cabo) hurricane off the coast of Cabo and all the models showed it would be a direct hit. Panicked of course, we called Cabo Villas customer service and pleaded with them to please work with us in either giving us a partial refund or even rescheduling to a later date - it wasn’t about the money we would have been fine to come back another time this was about our safety and yet, customer service told us no, saying unless force majeure was in play there’s nothing they can do. They kept down playing the storm saying don’t worry it will turn etc etc, and given we’d spent about $10K between the villa, flights and activists we felt forced to continue on with our plans. The lack of concern for our safety and well being from the customer service team at Cabo Villas was incomprehensible. We’re from FL and are no strangers to hurricanes, but being in a foreign country during a storm like this and not knowing how it would play out was terrifying it felt like a joke to the customer service team. I know no one can control or predict the weather but the sheer lack of concern or willingness to work with us even to reschedule our already paid for vacation to any other weekend from the Cabo Villa team was so disgusting. 10/10 I would not recommend this vacation rental company and will never stay with them again. You’re better off at a hotel.
Séjour de 3 nuits en octobre 2023