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Crystalbrook Bailey

Property class: 5 and above
5-star luxury hotel near Cairns Esplanade

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Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Lobby sitting area
Outdoor pool
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Place, Reef Fleet Terminal
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

In-room safe, desk, blackout drapes, soundproofing

Urban Master

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

In-room safe, desk, blackout drapes, soundproofing

Urban King

9.4 out of 10
Exceptional
(112 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

One Bedroom Residence

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 95 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

In-room safe, desk, blackout drapes, soundproofing

Urban Master Bath

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

Bailey Suite

Bailey Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the area

Cairns

Cairns Central Business District stay.Within a 15-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Reef Fleet Terminal. Bulmba-ja Arts Centre and Cairns Night Markets are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 3 min walk - 0.3 km
  • Esplanade Lagoon - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Moku Bar + Grill - ‬2 min walk
  • ‪Villa Romana - ‬3 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Wawawa Izakaya - ‬5 min walk
  • ‪Dundee's at Aquarium - ‬3 min walk

About this property

Crystalbrook Bailey

5-star luxury hotel near Cairns Esplanade
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Similar properties

Outdoor pool
Crystalbrook Flynn
Cairns Central Business District
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is CA $157
CA $173 total
includes taxes & fees
Apr 24 - Apr 25
Crystalbrook Flynn

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

How close is Crystalbrook Bailey to the airport?

Crystalbrook Bailey is 3.9 mi (11-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Bailey?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on May 22, 2026 start from CA $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Bailey have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Bailey.

How close is Crystalbrook Bailey to the beach?

This hotel is 7.7 mi (18-min drive) from Holloways Beach and 11.1 mi (23-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Crystalbrook Bailey offer free breakfast?

Crystalbrook Bailey does not offer free breakfast.

Is there a casino at Crystalbrook Bailey?

No, there is no casino at this hotel, but Reef Hotel Casino (10-min walk) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crystalbrook Bailey?

Free parking is not available at this hotel. Self parking is available for AUD 12 per day.

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Crystalbrook Bailey have a restaurant?

Yes, there are 3 restaurants on site.

Does Crystalbrook Bailey have a spa?

There are no spa services available at this hotel.

How close is Crystalbrook Bailey to downtown Cairns?

Crystalbrook Bailey is 0.3 mi away from Tropical North Waterfront.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jess

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly, amenities were lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosemary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was wonderful & help the room was fantastic & very comfy i would like to go back again one day .
Stayed 1 night in Jan 2026

8/10 Good

Alexander Louis

Liked: Amenities, property conditions & facilities
Amazing location and space. Reception extremely friendly and advised great local recommendations. Only thing we found was room maintenance could be improved e.g grout of tiles was brown when meant to be white, bit of limescale etc. Also our room wasn’t cleaned during our stay, towels not changed etc. We would however definitely restay!
Stayed 2 nights in Jan 2026

10/10 Excellent

John, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Super nice comfortable room.Great secured parking
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t have breakfast there
Stayed 3 nights in Jan 2026

10/10 Excellent

John, Franklin

Stayed 1 night in Jan 2026

8/10 Good

HUIWEN

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Took awhile
Stayed 1 night in Jan 2026

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience. The rooms are beautiful with upscale amenities. Extremely clean and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex, Aurora

Stayed 4 nights in Jan 2026

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful. Lots of storage in both bedroom and bathroom. Great having an ironing board in the room. Pool was clean and quiet. Had the happy hour but a bit disappointed it was only margaritas. Would be nice if wine and beer was available for happy hour. Short walk to restaurants on the Esplanade and to the shopping centre. Would recommend staying here
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 5 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee machine makes coffee too cool. Tea was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
All the above
Stayed 10 nights in Dec 2025

10/10 Excellent

CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Arrived with my partner early and left our luggage. Being two males they must have assumed we would need a twin bed as they split the bed when we returned and checked in. Had to go back and get someone to change it to a king bed. Room had everything we needed and was pretty clean. No plug outlets near the bed only USB ports so had to charge phones near the TV. Pool was small and everytime we went there in the morning there was still plates and glasses leftover from the previous day as pool service only started at 3pm so if you wanted a drink you had to bring your own before then. The in-room dining was limited and the snack bar advertised is not the same as what reception have which was disappointing. Hotel was okay for a stopover but definitely not for anyone wanting to stay in the hotel to relax.
Stayed 7 nights in Dec 2025

8/10 Good

Rahil

Stayed 4 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Pauline

Stayed 1 night in Dec 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern room. Fairly comfortable bed. A little cramped in the bedroom part, but the bathroom was spacious. Good shower with consistent water pressure & temperature. Good quality soaps & conditioner provided in full-size bottles. No view to speak of in room 111 - just the road, the top of an awning, and some miscellaneous buildings. The liighting system was a bit too fancy for its own good - lots of "scene" buttons rather than simple on/off switches, which is passable but those buttons are backlit with LEDs which you can't turn off, so the room has annoying blue LED light throughout, at night. Particularly good breakfast buffet, with a lot of options, including: typical cooked items (bacon, sausages, potato gems, eggs in a couple of styles varying daily), a variety of cereals (including Weetbix), various sweet pastries, yoghurt, croissants, various sliced bread and condiments (including Vegemite), etc. Never too crowded during our stay in Christmas holidays. Decent location - not on the shorefront, but only one block back, and an easy walk to all the Cairns 'downtown' attractions. Overall a very enjoyable stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Effie

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent.
Stayed 1 night in Dec 2025