Canopy by Hilton Cancun La Isla

4.5-star luxury hotel near La Isla Shopping Mall, connected to a shopping center

Choose dates to view prices

Where to?

Dates

June 2026

July 2026

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers

Minibar, in-room safe, individually decorated, individually furnished

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Pet friendly
Parking included
Free WiFi

Explore the area

Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

Place, La Isla Shopping Mall
‪1 min walk‬
Place, Cancun Interactive Aquarium
‪2 min walk‬
Place, Hotel Zone Beaches
‪10 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪38 min drive‬

Room options

Junior Suite, 1 King Bed (Panoramic View)

Bay view
59 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Exclusive Double Room, 1 King Bed (Sunset Bay View)

Excellent

Bay view
32 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Presidential Suite, 1 King Bed (Nichupte Bay View)

Bay view
94 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Signature Double Room, 2 Queen Beds (La Isla)

Exceptional

City view
33 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Superior Double Room, 2 Queen Beds (Sunset Bay View)

Wonderful

Bay view
33 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Superior Double Room, 2 Queen Beds (Sunrise View)

Exceptional

33 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Superior Double Room, 1 King Bed (Sunrise View)

Wonderful

33 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Signature Double Room, 1 King Bed (La Isla Room)

Exceptional

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Two Queen Bed Room with Sunset Bay View

Sleeps 4
Free WiFi

Two Queen Bed Room with Sunrise View

Sleeps 4
Free WiFi

King Room with Sunrise View

Sleeps 2
Free WiFi

Master King Bed Suite with Nichupte Bay View

Sleeps 4
Free WiFi

Premium Room, 2 Queen Beds (Sunrise View)

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Premium Room, 2 Queen Beds (Sunset View)

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Premium Room, 1 King Bed (Sunset View)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Premium King Room with Sunset View

Sleeps 2
Free WiFi

Premium Two Queen Room with Sunrise Bay View

Sleeps 4
Free WiFi

Premium Two Queen Room with Sunset Bay View

Sleeps 4
Free WiFi

One Bedroom King Suite with Panoramic View

Sleeps 2
Free WiFi

Sunset Bay View King Room

Sleeps 2
Free WiFi

1 King Bed Mobility/Hearing Access Ri Shower

Sleeps 2
Free WiFi

About the area

Cancun

Zona Hotelera stay.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Aquaworld. Also, Iberostar Cancun Golf Course is within 3 miles (5 km) and El Rey Ruins is within 6 miles (10 km).

What's nearby

La Isla Shopping Mall - 1 min walk - 0.0 km
Cancun Interactive Aquarium - 2 min walk - 0.2 km
Isla Dorada - 3 min walk - 0.3 km
Hotel Zone Beaches - 10 min walk - 0.9 km
Marlin Beach - 10 min walk - 0.9 km

Getting around

Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

‪Park Royal Cancun - ‬5 min walk
‪Starbucks - ‬4 min walk
‪Andiamo - ‬5 min walk
‪Los Chachalacos - ‬5 min walk
‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton Cancun La Isla

4.5-star luxury hotel near La Isla Shopping Mall, connected to a shopping center

Canopy by Hilton Cancun La Isla offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at the luxury Canopy by Hilton Cancun La Isla. Valet parking is free.

This 4.5-star Cancun hotel is smoke free.

1 building

174 guestrooms or units

5 levels

2 dining venues

2 bars or lounges

Built in 2020

Deli

Terrace on the roof

Poolside lounge chairs

Charging station for electric cars

Business center (24 hours)

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Library

Television in lobby

Bellhop

Elevator

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Similar properties

On the beach, sun loungers, beach umbrellas, beach massages

Pool
Hot tub
Parking included
Free WiFi

CA $155 total

includes taxes & fees

Jun 1 - Jun 2

Property amenities

Family friendly

Free rollaway/extra bed
In-room crib
Outdoor pool
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free valet parking on site
Self parking on site (USD 8 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Things to do

Free bicycle rentals
Gym
Library
Outdoor pool
Shopping mall
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Entertainment

50-inch flat-screen TV with cable channels
Pay movies

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed
Pillow menu

Bathroom

Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Food and drink

Coffee/tea maker
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 75 per pet (varies based on length of stay)
Only dogs are allowed
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 31 per person
Self parking fee: USD 8 per day
Pet fee: USD 75 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

Pool access available from 7:00 AM to 11:00 PM.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Cancun Isla

Canopy by Hilton Cancun La Isla Hotel

Canopy by Hilton Cancun La Isla Cancun

Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

How close is Canopy by Hilton Cancun La Isla to the airport?

Canopy by Hilton Cancun La Isla is 12.3 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on Jun 7, 2026 start from CA $202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Cancun La Isla have an airport shuttle?

Airport shuttle services are not available at Canopy by Hilton Cancun La Isla.

How close is Canopy by Hilton Cancun La Isla to the beach?

This hotel is a short 11-minute walk from Hotel Zone Beaches and 11-minute walk from Marlin Beach. Don't forget your sunscreen!

Does Canopy by Hilton Cancun La Isla offer free breakfast?

Free breakfast isn’t provided at Canopy by Hilton Cancun La Isla, but buffet breakfast is offered for a fee of USD 31 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Canopy by Hilton Cancun La Isla?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Canopy by Hilton Cancun La Isla?

This hotel offers free valet parking. Self parking is available for USD 8 per day.

Does Canopy by Hilton Cancun La Isla have a pool?

Canopy by Hilton Cancun La Isla features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Canopy by Hilton Cancun La Isla have a restaurant?

There are 2 onsite restaurants, offering options like brunch and light fare.

Does Canopy by Hilton Cancun La Isla have a spa?

This hotel doesn't have a spa, but it does offer massages and body treatments.

How close is Canopy by Hilton Cancun La Isla to downtown Cancun?

Canopy by Hilton Cancun La Isla is 0.8 mi away from Avenida Kukulkan.

Canopy by Hilton Cancun La Isla Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Beth

Apr 19, 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Ankitha

Jan 26, 2026

It was okay, a tad expensive though

Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Jan 25, 2026

Liked: Cleanliness, staff & service, amenities

Loved the rooftop pool and hot tub, disliked the loud club music at all hours of the day, and thoroughly enjoyed the the breakfast.

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Jan 24, 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Wesley

Jan 21, 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Claire

Jan 18, 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Jan 17, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Carlos is the first person who greeted us with a great smile, awesome attitude and proactive to help us.

Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Travelled with family

Jan 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

I have to give a shout out to Carlos. He was absolutely wonderful and made sure that even though we were having a stressful time trying to find a place to stay while our flight was delayed he made sure that we had an enjoyable experience from beginning to end.

Stayed 1 night in Dec 2025

2/10 Terrible

bianca

Jan 10, 2026

Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Jan 9, 2026

Liked: Cleanliness

Disliked: Amenities

Very expensive for vwry little better option to stay on beach side

Stayed 2 nights in Dec 2025

4/10 Poor

Bing

Travelled with family and small children

Jan 7, 2026

We experienced multiple service and maintenance issues during our stay, especially concerning basic comfort and housekeeping. On the first night, our room did not have proper blankets, which made it very difficult to sleep. When we requested blankets, we were initially given sheets instead, and one of them was damp. During the stay, housekeeping was inconsistent, and one day the room was not serviced at all. Additionally, the air conditioning system did not function properly — the control panel was damaged, the temperature display was unreadable, and the AC kept blowing cold air regardless of the setting. We were traveling with children, and these repeated issues significantly affected our comfort and rest. Overall, the service did not meet expectations for this category of hotel.

Stayed 6 nights in Dec 2025

10/10 Excellent

Franccesca

Jan 7, 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Katsumi

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The hotel was beautiful and the service was excellent.

Stayed 2 nights in Dec 2025

10/10 Excellent

Ke, West Lafayette

Jan 2, 2026

Stayed 3 nights in Dec 2025

4/10 Poor

Gitta

Travelled with family

Jan 1, 2026

Disliked: Cleanliness, staff & service

I would pick a different hotel. Pros: food is good, the rooftop pool and bar are managed ok, and the room is OK. Cons: poor service at the front desk, our room was 2h late to check in after multiple complaints- didn’t get a check in until 5:30pm and seems like this is standard, they do not have enough cleaning staff, our room was never cleaned for two days and they didn’t even get to our room to clean it until 7pm the final day, it is a 15-20 min walk to the beach (stay on the other side of the street at many other hotels like Westin or aqua and you get beach access but not here), breakfast is good but they are understaffed so it takes forever to get coffee or a seat, the key to our room never worked and we had to change it 5x.

Stayed 3 nights in Dec 2025

10/10 Excellent

Bingli

Dec 26, 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Mario Abel

Dec 16, 2025

Stayed 2 nights in Dec 2025

6/10 Okay

Netanel

Dec 5, 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Zack

Nov 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing hotel.

Stayed 1 night in Nov 2025

6/10 Okay

Chowdhury

Nov 28, 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Arturo

Nov 27, 2025

Stayed 4 nights in Nov 2025

6/10 Okay

Valerie, Tilbury

Travelled with group

Nov 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Didn’t expect early check-in at noon, said should be good at 2pm, us & another couple requested same floor. Returned after 2; friend’s room ready, ours in an hour (still not clean yet). Another hour passed, missing out on roof top pool, still not ready, can get room on another floor. Fine. Tried to go to friend’s room to retrieve our bags via elevator. Swipe card needed to run elevator. Nothing. After a few attempts, lights went out in elevator. By myself! Finally got lights to come on, opened in lobby. NOW the clerk tells me it won’t open on another floor of rooms. Now you tell me! Frustrating situation

Stayed 1 night in Nov 2025

10/10 Excellent

Chase

Nov 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 1 night in Oct 2025

10/10 Excellent

Chase

Nov 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great!

Stayed 3 nights in Oct 2025

10/10 Excellent

Lena

Nov 13, 2025

The room was very clean and service of the staff was exemplary. Jonathan brought our luggage up to our room and was so attentive throughout our stay here and even took it upon himself to make dinner reservations for us at the Macao Casino next door!

Stayed 2 nights in Nov 2025

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Canopy by Hilton Cancun La Isla

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Photo gallery for Canopy by Hilton Cancun La Isla

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View)

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

Exclusive Double Room, 1 King Bed (Sunset Bay View)

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View)

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Signature Double Room, 2 Queen Beds (La Isla)

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

Superior Double Room, 2 Queen Beds (Sunset Bay View)

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

Superior Double Room, 2 Queen Beds (Sunrise View)

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Superior Double Room, 1 King Bed (Sunrise View)

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Signature Double Room, 1 King Bed (La Isla Room)

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

View all photos for Two Queen Bed Room with Sunset Bay View

Two Queen Bed Room with Sunset Bay View

View all photos for Two Queen Bed Room with Sunrise View

Two Queen Bed Room with Sunrise View

View all photos for King Room with Sunrise View

King Room with Sunrise View

View all photos for Master King Bed Suite with Nichupte Bay View

Master King Bed Suite with Nichupte Bay View

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

Premium Room, 2 Queen Beds (Sunrise View)

View all photos for Premium Room, 2 Queen Beds (Sunset View)

Premium Room, 2 Queen Beds (Sunset View)

View all photos for Premium Room, 1 King Bed (Sunset View)

Premium Room, 1 King Bed (Sunset View)

View all photos for Premium King Room with Sunset View

Premium King Room with Sunset View

View all photos for Premium Two Queen Room with Sunrise Bay View

Premium Two Queen Room with Sunrise Bay View

View all photos for Premium Two Queen Room with Sunset Bay View

Premium Two Queen Room with Sunset Bay View

View all photos for One Bedroom King Suite with Panoramic View

One Bedroom King Suite with Panoramic View

Sunset Bay View King Room

1 King Bed Mobility/Hearing Access Ri Shower

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Canopy by Hilton Cancun La Isla

Similar properties

The Westin Resort & Spa, Cancun

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds