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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
3-star golf hotel near Delfines Beach

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
In-room safe, laptop workspace, blackout drapes, soundproofing
Rooftop bar, pool views, open daily
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(110 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(61 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(155 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the area

Cancun

Zona Hotelera stay.Within a 15-minute walk of this Zona Hotelera hotel, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. Delfines Beach and Playa Coral are also within 3 miles (5 km).

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.8 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.8 km
  • Playa Coral - 3 min drive - 3.2 km
  • Delfines Beach - 5 min drive - 5.3 km
  • La Isla Shopping Mall - 14 min drive - 13.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Estancia - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star golf hotel near Delfines Beach
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1759 out of 2813 reviews
Rating 8 - Good. 586 out of 2813 reviews
Rating 6 - Okay. 262 out of 2813 reviews
Rating 4 - Poor. 102 out of 2813 reviews
Rating 2 - Terrible. 104 out of 2813 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Stayed 2 nights in Jan 2026

4/10 Poor

Andreas

Travelled with family
Disliked: Cleanliness, amenities
The 2 rooms we booked had maintenance issues - consistent smell of sewage in one and low shower water pressure, poor sink drainage and loose faucet in another. Also, the rooms were musty and extremely dusty. Housekeeping did not clean well and did not provide a proper replenishment of towels or wash cloths. Additionally, customer service was poor from Andrea at the front desk. She was nonchalant and seemed uninterested in our complaints. However, Carlos was great and helped us with a room change. His service was memorable. Ulises at the restaurant upstairs was also great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Abhijeet

Stayed 2 nights in Dec 2025

10/10 Excellent

Hassan

Stayed 27 nights in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the cost. Expedia provided a $20.00 meal voucher which covered a good meal at the rooftop, poolside restaurant. The included breakfast was amazing. Best I’ve seen in a hotel situation. Our room was really a small apartment. Meaning, we could have lived here comfortably for the winter.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonattan

Stayed 2 nights in Dec 2025

10/10 Excellent

KENDALL

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and welcoming.
Stayed 5 nights in Dec 2025

8/10 Good

Pastor

Nothing impatticular
Stayed 5 nights in Dec 2025

8/10 Good

Ana

Liked: Cleanliness
The breakfast menu was fresh, however since they hay a lot of people they ran out of food very quickly
Stayed 5 nights in Dec 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 3 nights in Aug 2025

10/10 Excellent

Geidy

Stayed 2 nights in Dec 2025

10/10 Excellent

DeNija

Stayed 1 night in Nov 2025

8/10 Good

Mahbubul

Business traveller
Liked: Cleanliness, property conditions & facilities
Great place to stay for couple of days. Rooms are large enough, everything works well. Its not extraordinary, however its practical. The hotel is in the quiet part of Zona Hotelara and everything is a little far from this hotel. The breakfast is ok, the food at the bar on the roof that opens in the evening is ok and priced reasonably. Staff are great as well.
Stayed 6 nights in Oct 2025

6/10 Okay

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, staff was friendly. The rooftop bar/restaurant was disappointing. I ordered a burger that said it was Angus beef. The meet was gray, not the color of beef. We also ordered Pina coladas from the alcohol drink menu and there was no alcohol in those drinks. Then we asked to charge to our room, but they said we couldn't, then we were going to pay with a card and they said we had to pay in cash. They should have told us up front and it seemed very scammy. We did not eat there again. There is nothing close by unfortunately, so we basically ate one meal a day when we were out.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olusore Adesewa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience here, however, there are some areas they can improve on: 1. Odour of the rooms and hallways. It had a rusty smell. 2. More options for breakfast such as, sausages, waffles and pancakes.
Stayed 3 nights in Nov 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, good location
Stayed 2 nights in Nov 2025

8/10 Good

Daniel, San Diego

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and confortable room
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
The hotel is kept very clean and if you like away from the busy district this is awesome. The we are not beach people but love looking at the sea and the water view was amazing. Breakfast is great and the coffee machine is very good. They have a limited menu in the roof top restaurant would be a nice feature to add a pizza oven but uber is very reasonably priced so a great option. We were there for three weeks and loved it.
Stayed 19 nights in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As a first time traveler to Cancun I highly recommend staying here! At first we had booked a stay at a different hotel right in the zone on the ocean which lasted one day where we quickly moved to the Marriott hoping it would be better. Well it far exceeded are expectations and made our stay 10x better IMMEDIATELY. The staff are all friendly, there’s a great breakfast with different options each day, the roof top pool/hangout area is beautiful. The room was so comfortable and spacious with a balcony to sit out on. The water pressure was great and there was amenities in our room! You may be thinking, isn’t that all normal? No, our first hotel did not have even half of these things and was not even willing or trying to be accommodating. The Marriott also has transportation to and from the airport, just make sure you reserve it all before you fly out! They also have shuttles to bring you out to popular destinations and then you just have to uber back to the hotel when you’re ready! Again, our first place had no shuttle options at all or airport transportation. Review each place your considering carefully when staying in Cancun, and I can assure you the Marriott was more than what we could’ve asked for at such a great price.
Stayed 6 nights in Nov 2025

8/10 Good

Griselda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer airport shuttle if you request it on time.
Stayed 5 nights in Nov 2025

6/10 Okay

Shellas Mahad

Stayed 3 nights in Nov 2025

10/10 Excellent

Demetrio

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is located close to airport, major beaches. The staff was friendly and the room clean.
Stayed 4 nights in Nov 2025

6/10 Okay

Suren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel transportation communication was not clear; we had to book our own transportation even though we received confirmation that someone will be there at the designated areas. I emailed and no one has followed up.
Stayed 3 nights in Nov 2025

8/10 Good

Paridhi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. Services, clean room, amenities. I deducted one start as slight improvement is suggested for housekeeping to replace the towels with new towel, or empty toiletries with fresh one.
Stayed 3 nights in Nov 2025