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4.5 out of 5

"EVERYTHING WAS PERFECT " More

By a verified traveller on Tue 11 May 2021

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Hotel Description

4-star beachfront resort near Tortuga Beach

Beachside getaway

Within a 15-minute walk of this Zona Hotelera resort, you'll find Langosta Beach and Playa Tortugas. Jardín del Arte and Escénica Tower are also within half a mile (1 km).

Poolside dining

This smoke-free resort features 4 restaurants, 2 outdoor pools, and 2 outdoor tennis courts. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a playground, and complimentary bicycles are available on site.

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

Bed Count 1 King Bed Maximum Occupancy 5 Max
CA $322* Per night/room 24 Apr. - 25 Apr.

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

Bed Count 1 King Bed Maximum Occupancy 5 Max

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Royal Cancun All Suites Resort ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Cancun All Suites Resort

Everyone (18) Family (5)
5 out of 5

Posted by on 22 Oct. 2023

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5 out of 5

Posted by on 12 Dec. 2021

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5 out of 5

Posted by on 8 Sep. 2021

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5 out of 5
EVERYTHING WAS PERFECT

Posted by on 11 May 2021

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5 out of 5

Posted by on 22 Feb. 2021

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4 out of 5
You can't recieve visits. My sister was in an other hotel and came to help me with my mother en baby and recpetion did'nt let them in.

Posted by , from Mexico on 21 Aug. 2019

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4 out of 5
The staff was not very nice!! They didn't smile. Not even a good morning from them not all but most. Some were rude. Cleaning lady was really nice though. They need to work on their customer service skills for sure. Overall they were ok. Rooms very clean and spacious!! Concierge was very insisting about us attending a presentation!! She wanted us to tell her where we were going and why we wouldn't go to her presentation (rude).

Posted by , from Denton on 18 Aug. 2019

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2 out of 5

Posted by on 12 Aug. 2019

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5 out of 5

Posted by on 10 Aug. 2019

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4 out of 5
Our reservation was for a villa with two bedrooms and two bathrooms but the one we were given had only one bathroom. Besides that everything was good

Posted by on 23 May 2019

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About the The Royal Cancun All Suites Resort

Location Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO 77500

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All onsite activities, and facilities and equipment included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Local beverages and soft drinks only

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to The Royal Cancun All Suites Resort for summer fun including 2 outdoor swimming pools, outdoor tennis courts, and tennis lessons. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness center, a garden, and a terrace. Free self parking is available. This 4-star Cancun resort is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 15 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet

Food & Drink

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.

Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 25
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Royal Cancun All Suites Resort

Policies

Housekeeping service is not provided on Sundays and holidays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 3
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Royal Cancun Hotel Cancun
  • Royal All Suites Resort
  • Royal Cancun All Suites
  • Royal Cancun All Suites Resort
  • The Royal Cancun an All Suites Resort
  • The Royal Cancun All Suites Resort

You should know

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.