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Nautilus Plaza B&B

3.0 star property
3-star adults-only hotel near Clock Tower

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Photo gallery for Nautilus Plaza B&B

Terrace/patio
Reception
Restaurant
Reception
Standard Twin Room, 2 Single Beds, Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle 37 #10-86, Segundo Piso, Centro Historico, Barrio San Diego, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪9 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Balcony

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Balcony

  • City view
  • 12 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, 1 Bedroom, Balcony

Standard Quadruple Room, 1 Bedroom, Balcony

Standard Quadruple Room, 1 Bedroom, Balcony

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed OR 1 Large Twin Bed

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About the area

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Walls of Cartagena and India Catalina Monument are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 km
  • Centro Comercial La Serrezuela - 3 min walk - 0.3 km
  • Las Bovedas - 5 min walk - 0.4 km
  • Clock Tower - 8 min walk - 0.7 km
  • Cartagena de Indias Convention Center - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • ‪Andrés Cartagena - ‬3 min walk
  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Quero Arepa - ‬1 min walk
  • ‪Restaurante la Tinaja - ‬4 min walk
  • ‪Café Quindio - ‬3 min walk

About this property

Nautilus Plaza B&B

3-star adults-only hotel near Clock Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A hot tub, a terrace, and tour/ticket assistance are also featured at Nautilus Plaza B&B. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Nautilus Plaza B&B offers 9 air-conditioned accommodations with safes and complimentary toiletries. 34-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot tub

Accessibility

  • No elevator

Room amenities

Entertainment

  • 34-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This is an adults-only property and guests under 12 years old aren't allowed.

Property is also known as

Nautilus Plaza Hotel cartagena
Nautilus Plaza
Nautilus Plaza cartagena
Nautilus Plaza B B
Nautilus Plaza Hotel
Nautilus Plaza B&B Hotel
Nautilus Plaza B&B Cartagena
Nautilus Plaza Bed Breakfast
Nautilus Plaza B&B Hotel Cartagena

Nautilus Plaza B&B Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 11 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was huge and very delicious
Stayed 1 night in Jan 2022

4/10 Poor

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
The balcony view was nice and the staff was friendly but one night I was questioned if i brought someone into my room. The rules state that you must check in all guests if they would like to enter the hotel. I clearly understood the rules yet i was still questioned at 11:30pm which is completely inappropriate and unprofessional in my opinion.
Stayed 2 nights in Dec 2021

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Likes. Centrally located on the edge of the amurallada with a very good view of the city from the top deck. The breakfast is a full one and not a Continental one, which was a pleasant surprise. Very friendly and helpful staff. Dislikes. Management closes the deck at 8pm. Way too early. My wife and I wanted to use the jacuzzi in the evening and see the city at night.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms lacked a blanket, were very small, and WiFi did not work on the rooms across the street from the check in area.
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Very noisy. Imposible to rest at night. Staff is very friendly and helpful.
Stayed 3 nights in Dec 2019

10/10 Excellent

G.Tiffen, Edmonton, Ab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right at the edge of the old city.. Staff were wonderful, very accommodating and helpful with a variety of requests.. , included breakfast was fantastic in a lovely little dining room. Very reasonable rates!! Highly recommended
Stayed 3 nights in Sep 2019

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nautilus Plaza Hotel

the only problem was the lack of hot water and pressure in the shower. Other then that everything else was very good.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good located, nice staff, you can walked everywhere from the hotel
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

It was very bad,ugly and not clean
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

I had to go to another hotel across the street to check in and to be buzzed in. Everytime I came and left, I had to be buzzed in. I was hustled to get my room for two people. Stating I only get one person per room... I showed them my booking was 1 room two adults. I traveled solo but I didn't like the fact they wanted a payoff to get my room to what I booked.... if I wanted guess they told me I had to pay an additional 80 US dollars.
Stayed 2 nights in Dec 2018

8/10 Good

Jairo, Orlando fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we get diferent room them the according to was in the recervation
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a great place to begin a walk on top of the wall that surrounds most of the Centro Historico. It's within easy walking distance to lots of restaurants, museums and pubs. Our room overlooked a busy traffic loop and had a view of the castle (about 25 minutes away on foot). Alexey bought the Nautilus and adjoining property about 11 months ago and is working hard with David and staff to continually improve and enhance the buildings and services.
Stayed 5 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location although noisy. Room was clean but no hot water. Breakfast was only ok with poor service
Stayed 1 night in May 2018

8/10 Good

Peter & lourdes, Plantation, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shopping and eating within walking distance

Rooms are small but for my wife and me it was great. Price was excellent staff gets a 5 star my room had a balcony which I spent a lot of time enjoying the cool breeze. I will definitely book here again on my next vacation too much to see and do in a week
Stayed 4 nights in Feb 2018

4/10 Poor

raul, boston

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very convenient, close to the center of the city

The room we booked wasn't the room we got ,after complain to the hotel manager we got another room without closets
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting location with great view

Our corner room had a brilliant view over busy intersection, bit of old wall and some harbour, with full length glass sliding door onto little balcony and wood internal shutter and blinds to keep out heat and noise. Right on edge of old city. Staff very friendly and helpful.
Stayed 3 nights in Sep 2017

4/10 Poor

Carlos , TEXASMADE

Liked: Staff & service
Disliked: Room comfort

Real Noisey

The staff was very nice . The room super cold which is great to escape the heat . But it located right off a major intersection. And super noisey if your a light sleeper this place is not for you .
Stayed 1 night in Aug 2017

4/10 Poor

JM, Miami, FL

Liked: Staff & service
Disliked: Room comfort

Noisy!!, Great View

This hotel is in a great location but two street that hotel is located, are busy and very noisy. Check-in took us about 15-20 minutes, check out want me to sign an empty inv which it was resolved after they printed it, noise at night very high and room does not equip to handle it, NO heated water even when I requested to staff and they told me it was going to turn it on, waited 10 min and nothing, breakfast was good, bed are stiff and noisy as they are coved with plastic cover which made too much sound when moving in the bed, we got water in the bathroom from an opening in the bathroom which was there as decorative fixture but does not have a window and major storm that day, bathroom is not a/c.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sean Mooney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice no-frills place in Cartagena historic center

Nice, reasonably priced place in Cartagena historic center (Barrio San Diego). Rooms overlook a very busy avenue/intersection, so it can be quite noisy at night. Fun to hang out in the square though! Good security 24/7. Breakfast provided.

4/10 Poor

marchello, New Jersey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel close to de noise

Cannot sleep,so noises,cheap mattress so hard for my back

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

NEGLIGENT management, TERRIBLE experience

Staying at this hotel was the WORST experience I've had being a Latin American traveling around Colombia: - Terrible STAFF, refused to help with Internet connection or change room when asked because of the incredibly LOUD noice of the rooms facing the front - LOCATION: while it is nearby to main points in the old city, it is located at one of the vehicles entrances to the city, which makes it INCREDIBLY LOUD and impossible to rest -Despite being less than 2 months old, appliances were not appropriately installed. This caused me an accident when attempting to close the glass wall in the shower, which made it break into pieces and caused several CUTS all over my body - The hotel did not have an emergency kit, nor BASIC INSURANCE when I requested the details the following day. What is worst, when I asked for an apology and some type of compensation for the accident, they refused to refund the money of my reservation - Rooms were tiny, all but comfortable. THIS IS NOT A 3 STAR HOTEL and I can't believe it is advertised on a site like Expedia

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort

Budget hotel with friendly staff

It was an alright experience. The hotel is very small, on top of a restaurant and in the edge between the nice and the not-too-nice of Cartagena. It was a raining weekend and I had to stay inside most of the time. It is quite noisy and the bathroom, pretty small. Thumbs up for the aircon - super cold. It is more like a private room in a hostel. The staff are very friendly and helpful though.

6/10 Okay

Jon, Tucson, AZ, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

A Study in Contrasts

This hotel has me completely puzzled. The male desk clerk was rude and surly when I arrived. I had read a review about that (written by someone who didn't speak Spanish) and so I thought there'd be no problem since I am fluent in the language. No way. The clerk was never polite or helpful. The room had recently been redecorated, everything working and in good order. The mattress was a typical one for my travels in Spanish-speaking countries: foam rubber on either a cement platform or on a wood platform (as in this case). However, the wifi never worked efficiently. When I told the male desk clerk about it, he said 'Well, it works here at the desk'. What an answer! The electricity went off in the entire city for an hour and the rest of that afternoon and night and into the morning I left, the wifi worked maybe 15 minutes at a time and the television did not ever work again. Wifi is essential nowadays. The noise level the first night was insane (all from the street). Second and third nights it was tolerable. The average mono-lingual English speaker would not want to stay here because of the noise. For anyone considering this hotel, especially if you don't speak Spanish, look elsewhere. Comparing it to a bare essentials hotel I stayed in in Santa Marta, the price is twice what it should be I also stayed in a restored colonial gem in Popayan for (the dollar equivalent) $25 per night less. It was a really nice hotel, what a hotel should be!