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Grand Royal Hotel O'Hare - Chicago

3.5 star property
3.5-star guestrooms with free WiFi

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Indoor wedding
Meeting facility
Banquet hall
Deluxe Room

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Place, Allstate Arena
    ‪6 min drive‬
  • Place, Woodfield Mall
    ‪9 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Elk Grove Village

In Elk Grove Village .At this Elk Grove Village hotel, you'll be within 3 miles (5 km) of Rainbow Falls Waterpark and 6 miles (10 km) of Woodfield Mall. Alexian Brothers Medical Center and Pirates Cove Childrens Theme Park are also within 6 miles (10 km).

What's nearby

  • Allstate Arena - 6 min drive - 8.6 km
  • Schaumburg Convention Center - 8 min drive - 12.1 km
  • LEGOLAND® Discovery Center - 9 min drive - 12.7 km
  • Woodfield Mall - 9 min drive - 12.7 km
  • Donald E. Stephens Convention Center - 9 min drive - 12.8 km

Getting around

  • Bensenville Station - 8 min drive
  • Multi-Modal Facility Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 17 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Portillo's - ‬11 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Hibachi Grill Asian Buffet - ‬19 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Grand Royal Hotel O'Hare - Chicago

3.5-star guestrooms with free WiFi
WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6781 sq ft of conference space
  • 630 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Breakfast included
  • Free airport shuttle
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 24 2025 to October 1 2025 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.6
Rating 10 - Excellent. 41 out of 202 reviews
Rating 8 - Good. 29 out of 202 reviews
Rating 6 - Okay. 39 out of 202 reviews
Rating 4 - Poor. 33 out of 202 reviews
Rating 2 - Terrible. 60 out of 202 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Stayed 8 nights in Jul 2025

4/10 Poor

James, Euless

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I suppose the facility was simply not up to my standards, as it was a budget airport hotel. The staff was helpful and courteous. And I will say the bed was comfortable and clean. But the rest was unpleasant. The hotel was recently purchased, from my understanding, so there was a lot that was closed. The restaurant area was closed, and was kept dark at night where you walk by, feeling ominous and derelict. The bathroom was not very clean, with walls needing repainting, doors showing water damage, and I found hair on what should have been clean towels. The provided cups that were sealed in plastic for cleanliness, all had holes in the plastic, negating the point of keeping them clean. The elevator button for floor 2 didn’t light up, the emergency call door looked like it was pried open with a crowbar, and the registration for the elevator was from 2023 (which may be within code, I don’t know. But two years seems a lot, I thought they were annual). Lastly, which is not the hotel’s fault, there is just not much in the vicinity. GPS said there was a restaurant next door that was open, but it looks to be related to the hotel, and was closed. When I asked for nearby restaurants, the only options were fast food, nowhere to sit down and be waited upon. The only place in walking distance was a gas station convenience store directly next door, but very limited on what to buy. I hope they are able to make it a more pleasant experience with a cleaner facility and more welcoming feeling.
Holes in hygienic plastic.
Hair on “clean” towel.
Dirty wall paint.
Water damaged doors.
Stayed 1 night in Jul 2025

4/10 Poor

Nikki

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Carmen M

Liked: Cleanliness
Disliked: Amenities
Pics need to be updated need a lot of updates HOTEL close to airport but close to commercial buildings
Stayed 3 nights in Jun 2025

4/10 Poor

Nellie

Disliked: Cleanliness, staff & service, amenities
not horrible just would NOT recommend
Stayed 5 nights in Jul 2025

6/10 Okay

Aaron

Disliked: Property conditions & facilities

"Mediocre" might be a little generous

It was fine for a night... i reserved a room with a king bed and got put in one with 2 queens. Not a huge deal. The elevator was painfully slow, and the noises it made had me thinking about how im too young to die every time i got on it. There was only one bar of soap in the bathroom. Not enough towels. Oh, and the area on my floor clearly marked "ice machine" didnt have an ice machine. I had to go all the way back down to the ground floor for ice.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2025

2/10 Terrible

Ludivina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to find the positive in every experience, but unfortunately, my stay at this hotel was disappointing. To start with a positive the shuttle service, although just a van, was very clean and the drivers were kind and professional. However, the hotel is advertised as "Grand Royal," yet still displays signage and branding from Holiday Inn, which was confusing. The lobby initially appeared nice, but as we walked toward the rooms, the decor shifted dramatically to a dated 1970s look with yellow wallpaper and an overall tired atmosphere. The room itself was a decent size, but what truly impacted our stay was the lack of housekeeping. We stayed for four days, and despite requesting daily at the front desk for our room to be cleaned, trash removed, and fresh towels provided, nothing was ever done. Each time, staff assured us it was noted and would be taken care of—but it never was. Another frustrating issue was the difficulty reaching the front desk by phone. I called multiple times while trying to locate the shuttle at the airport and couldn't get anyone to answer. Overall, this stay was more stressful than restful. While I appreciate the small positives, I would not recommend this hotel based on my experience
Stayed 3 nights in Jul 2025

6/10 Okay

Robyn

Breakfast was simple, with cereal, donuts, yogurt, and fresh fruit. The building conditions are old and visible wear in flooring and ceilings in the hallway. The room was decent and it was quiet.
Stayed 2 nights in Jul 2025

8/10 Good

Leonel

Travelled with family and small children
Liked: Cleanliness, staff & service
I liked they have a shuttle service to O’Hare Airport
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but under a make over. The bad was comfy.
Stayed 1 night in Jul 2025

2/10 Terrible

Feruza

Disliked: Cleanliness, staff & service, property conditions & facilities
the breakfast is the worse thing ever
Stayed 3 nights in Jul 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything working in room. Check in easy and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Ken

Stayed 1 night in Jul 2025

2/10 Terrible

Dustin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our plane to Chicago was diverted to St. Louis due to inclement weather. The person both myself and the Expedia representative spoke to refused to cancel or refund our reservation and hung up on us. This should not be an establishment that’s used or endorsed by Expedia
Stayed 1 night in Jul 2025

10/10 Excellent

Marlon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cheap and convenient to airports
Stayed 5 nights in Jul 2025

6/10 Okay

Julius

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 3 nights in Jul 2025

2/10 Terrible

Johnny

Disliked: Amenities, property conditions & facilities
The website didn’t say anything about having to be 21.. I’m 19yrs old with my 18yr old girlfriend and we drove 2hrs just to get rejected and not even be able to cancel it and get our money back.. awful
Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2025

6/10 Okay

David

Few amendments in the room like well supplied coffee service. Bed and pillows were comfortable tho. I didn't feel safe outside after dark. Desk staff was polite
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025