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SureStay Hotel by Best Western Columbus Downtown

2.5 star property
Hotel perfectly located for exploring Columbus

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Dining
Front of property
Reception
Front of property
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Place, RiverCenter for the Performing Arts
    ‪11 min walk‬
  • Place, Columbus Georgia Convention & Trade Center
    ‪14 min walk‬
  • Place, Columbus Civic Center
    ‪2 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
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About the area

Columbus

Heart of Columbus.Within a 10-minute walk of this Downtown Columbus hotel, you'll find Springer Opera House and Ma Rainey House. RiverCenter for the Performing Arts and Woodruff Riverfront Park are also within half a mile (1 km).

What's nearby

  • Springer Opera House - 6 min walk - 0.6 km
  • RiverCenter for the Performing Arts - 11 min walk - 0.9 km
  • Columbus Georgia Convention & Trade Center - 14 min walk - 1.2 km
  • Coca-Cola Space Science Center - 17 min walk - 1.5 km
  • Columbus Civic Center - 2 min drive - 1.4 km

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 13 min drive

Restaurants

  • ‪Burger King - ‬7 min walk
  • ‪Iron Bank Coffee Co. - ‬8 min walk
  • ‪Flying Biscuit Cafe - ‬10 min walk
  • ‪Chattabrewchee Southern Brewhouse - ‬11 min walk
  • ‪Nonic Beer Bar & Kitchen - ‬10 min walk

About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel perfectly located for exploring Columbus
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Columbus Downtown also features a vending machine and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

Frequently asked questions

How close is SureStay Hotel by Best Western Columbus Downtown to the airport?

SureStay Hotel by Best Western Columbus Downtown is 6.4 mi (13-min drive) away from the Columbus, GA (CSG-Columbus Metropolitan) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Columbus Downtown on Apr 8, 2026 start from CA $95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Columbus Downtown have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Columbus Downtown.

Does SureStay Hotel by Best Western Columbus Downtown offer free breakfast?

SureStay Hotel by Best Western Columbus Downtown offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Columbus Downtown?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Columbus Downtown?

Check-in begins at 3:00 PM.

Is there free parking at SureStay Hotel by Best Western Columbus Downtown?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Columbus Downtown have a pool?

SureStay Hotel by Best Western Columbus Downtown does not have a pool.

Does SureStay Hotel by Best Western Columbus Downtown have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Columbus Downtown to downtown Columbus?

SureStay Hotel by Best Western Columbus Downtown is 0.3 mi away from Columbus.

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 119 out of 456 reviews
Rating 8 - Good. 86 out of 456 reviews
Rating 6 - Okay. 65 out of 456 reviews
Rating 4 - Poor. 73 out of 456 reviews
Rating 2 - Terrible. 113 out of 456 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead roach in the bathroom, shorting out microwave, air was broken and never repaired nor was i offered another room after complaining to hotel staff. I was told it would be fixed when i mentioned it but notjing was done. Upon checkout i was told they knew it was broke, so i have no idea why people are being booked in that room. The room was so hot i cpuldnt sleep and was absolutely the worst hotel experience ive had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Randolph

Liked: Cleanliness, property conditions & facilities
Clean and updated room
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Amenities, property conditions & facilities
Room needs to be updated. Toilet seat was about to fall off, we had to plug in the tv, mattress was very hard.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Stayed 2 nights in Aug 2025

8/10 Good

Sedrick

Stayed 1 night in Oct 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Fort Benning for graduation and tap out

Very clean and the beds and pillows were awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Good people running this place.
Stayed 1 night in Oct 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service
We were there for one night and it wasn’t bad for a “cheap” hotel! It’s an old hotel and it shows but it’s clean and the service is good!!
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service

Probably wouldn’t book it again.

The beds were comfortable. Three adults yet there was only two towels in the bathroom. Bathroom was NOT clean ( especially the toilet!) A bit run down but painted. Man running the office was nice and polite. Breakfast was lame so we found a restaurant.
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff was friendly. No bugs of any kind. The only complaint is that the room was small. This is a great location, less than a ten minute walk from downtown, but just far enough that weekend noise didn't bother us at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marvin

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Tv controller didn't work, the toliet seat was improperly attached nor was it secured right.,the shower bar was hanging down about to fall off the wall.
Stayed 1 night in Sep 2025

6/10 Okay

Chi

Stayed 4 nights in Sep 2025

10/10 Excellent

Loren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a place absolutely i recommended for family
Stayed 3 nights in Sep 2025

10/10 Excellent

Lexus

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place worth the cost
Stayed 4 nights in Aug 2025

8/10 Good

Brittany

Travelled with family
Decent stay waking distance to the heart of downtown Columbus. Rooms are small but clean, have a mini fridge, microwave, hairdryer. They also have an onsite laundry machine for guest that cost $4 to wash and dry. Would have like to have had a smart tv so you could watch Netflix or Amazon on the tv. I did not try the breakfast but was told they didn’t have coffee. They were friendly and changed the towels in the room daily which was nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oscar, Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was really clean and the hotel staff was really friendly with information and getting us checked in.
Stayed 1 night in May 2025

10/10 Excellent

Roxann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great they treated us very nice. We have a German Shepherd which is a breed no one will allow so it was nice to be able to have our pet with us. Thank you
Stayed 3 nights in Jul 2025

8/10 Good

Roxann

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025

4/10 Poor

Andy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

ROACH HOTEL

COCKROACHES On our return trip (7/25), we encountered a cockroach in the bathroom. We were moved from room 117 to room 105. When we woke up the next morning, there was a cockroach on the floor of that room. We expect both the room deposit and the room fee refunded to us immediately. Today is Monday, July 28, and if this is not done by the end of business today, I am going on Yelp, and I am going to the Better Business Bureau.
Stayed 1 night in Jul 2025

8/10 Good

Alisa, Simpsonville

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025