4/10 â MĂ©diocre
Kylie
Voyage en famille
10 déc. 2025
Points forts : Service et personnel
Points faibles : PropretĂ©, Ă©tat et installations de lâhĂ©bergement et confort de la chambre.
Check-in was easy, the front desk personnel is very friendly. Got to our room and we were extremely disappointed. It had not been thoroughly cleaned, there was hair all over in the shower, the toilet had barely been cleaned, there were still urine stains along the back end of it, and the floor had smears of something on it. The room was supposed to be a non-smoking room, but smelled like smoke. The people that were there before us had covered the smoke detector, with wet paper towels, and we had to peel it off, due to the cleaning crew not cleaning the room thoroughly. It was dusty, everything is very old. The couch looked disgusting, and there was food and stains all inside of it. The chairs had stains. The refrigerator had condensation leaking out of it. You have to check out all of your cooking utensils, and tools from the front desk and carry them up to your room, they tell you to wash the dishes, however, they do not provide dishwashing soap. The pool was not kept up and looks terrible. And when the staff would take their breaks, they would stand outside the door and smoke right underneath our room, so if we had the window windows open the smoke wood and filter our room. The beds were comfortable, the decor was just really really old. Think 90s. The best part was the staff, they were very friendly and tried to accommodate as best they could conveniently located by several eating places, we were able to walk to.
Kylie
Séjour de 3 nuits en novembre 2025