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Embassy Suites by Hilton Dallas DFW Airport North

3.5 star property
Family-friendly 3.5-star hotel near Great Wolf Lodge Waterpark

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Photo gallery for Embassy Suites by Hilton Dallas DFW Airport North

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Exterior
Lobby
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
2401 Bass Pro Dr, Grapevine, TX, 76051
  • Place, Grapevine Lake
    ‪13 min walk‬
  • Place, Grapevine Mills Mall
    ‪15 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪17 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

55-inch Smart TV with satellite channels, TV, pay movies

Suite, 2 Double Beds, Accessible, Bathtub

7.6 out of 10
Good
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Balcony

55-inch Smart TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Deluxe Suite, Balcony

55-inch Smart TV with satellite channels, TV, pay movies

King, Deluxe Suite, Balcony

8.4 out of 10
Very good
(10 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Penthouse, Non Smoking

  • 102 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 43 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(7 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch Smart TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Wellness, In-room air purification)

7.0 out of 10
Good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

8.6 out of 10
Excellent
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite Two Double and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite Two Double and One Sofa Bed Non-Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite One King and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite One King and One Sofa Bed Non-Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Corner

55-inch Smart TV with satellite channels, TV, pay movies

Room, 1 King Bed with Sofa bed, Balcony, Corner

7.6 out of 10
Good
(19 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

Corner King Suite with Balcony

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Corner Premium King Suite wih Balcony

  • Sleeps 4

Presidential King Suite

  • Sleeps 2

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Penthouse Suite with Two King Beds

  • Sleeps 6

Premium Wellness King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium Wellness Two Double Suite with Tub

  • Sleeps 6

Mobility Hearing Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Hearing Accessible Premium King Suite with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Suite-2 Dbl Beds Mobility Access Ri Shwr Ns

  • Sleeps 6

Premium Suite With 2 Double Beds And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 6

King Suite-Non-Smoking

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Deluxe Suite-2 Double Beds No Smoking

  • Sleeps 6

Two Double Suite

  • Sleeps 6

Deluxe King Suite With Balcony-Non-Smoking

  • Sleeps 4

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Hilton Garden Inn DFW North Grapevine

Grapevine
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $148
CA $170 total
includes taxes & fees
May 9 - May 10
Hilton Garden Inn DFW North Grapevine

About the area

Grapevine

Near the airport.Within 2 miles (3 km) of this Grapevine hotel, you'll find Grapevine Mills Mall and SEA LIFE Grapevine Aquarium. LEGOLAND® Discovery Center and Meow Wolf Grapevine are also within 2 miles (3 km).

What's nearby

  • Cowboys Golf Course - 12 min walk - 1.0 km
  • Grapevine Lake - 13 min walk - 1.2 km
  • Grapevine Mills Mall - 15 min walk - 1.3 km
  • LEGOLAND® Discovery Center - 17 min walk - 1.4 km
  • SEA LIFE Grapevine Aquarium - 18 min walk - 1.6 km

Getting around

  • Grapevine-Main Street Station - 5 min drive
  • West Irving Station - 16 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 10 min drive

Restaurants

  • ‪Rainforest Cafe - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Sbarro - ‬16 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Whataburger - ‬7 min walk

About this property

Embassy Suites by Hilton Dallas DFW Airport North

Family-friendly 3.5-star hotel near Great Wolf Lodge Waterpark
Embassy Suites by Hilton Dallas DFW Airport North offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center, 22 meeting rooms, and limo/town car service. Event space at this hotel measures 28469 square feet (2645 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the family-friendly Embassy Suites by Hilton Dallas DFW Airport North. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

  • 1 building
  • 329 guestrooms or units
  • 12 levels
  • 28469 sq ft of conference space
  • 2645 sq m of conference space
  • Built in 1999
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Dallas DFW Airport North offers 329 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grapevine hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Hyatt Place Dallas/Grapevine
Grapevine
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very good, 1,221 reviews
The price is CA $176
CA $200 total
includes taxes & fees
May 8 - May 9
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Travel crib

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per night)

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Limo/town car service
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.98 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per night (rates may vary)
  • Uncovered self parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites DFW Airport
Embassy Suites Hilton Dallas DFW Airport North Hotel Grapevine
Embassy Suites DFW Airport North/Outdoor World Grapevine
Embassy Suites DFW Airport North/Outdoor World Hotel
Embassy Suites DFW Airport North/Outdoor World Hotel Grapevine
Embassy Suites DFW North/Outdoor World
Embassy Suites Hilton Dallas DFW Airport North Grapevine
Embassy Suites by Hilton Dallas DFW Airport North Hotel
Embassy Suites by Hilton Dallas DFW Airport North Grapevine

Frequently asked questions

How close is Embassy Suites by Hilton Dallas DFW Airport North to the airport?

Embassy Suites by Hilton Dallas DFW Airport North is 4.7 mi (10-min drive) away from the Dallas-Fort Worth Intl. Airport (DFW) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Dallas DFW Airport North?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas DFW Airport North on Apr 25, 2026 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Dallas DFW Airport North have an airport shuttle?

Embassy Suites by Hilton Dallas DFW Airport North offers a free airport shuttle, available from 6:00 AM to 10:30 PM at scheduled times.

Does Embassy Suites by Hilton Dallas DFW Airport North offer free breakfast?

Embassy Suites by Hilton Dallas DFW Airport North offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton Dallas DFW Airport North?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Dallas DFW Airport North?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

Is there free parking at Embassy Suites by Hilton Dallas DFW Airport North?

Free parking is not available at this hotel. Self parking is available for USD 20.00 per night.

Does Embassy Suites by Hilton Dallas DFW Airport North have a pool?

Embassy Suites by Hilton Dallas DFW Airport North features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Dallas DFW Airport North have a restaurant?

Embassy Suites by Hilton Dallas DFW Airport North is home to Hallford's Restaurant, which features American cuisine.

Does Embassy Suites by Hilton Dallas DFW Airport North have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Dallas DFW Airport North to downtown Grapevine?

Embassy Suites by Hilton Dallas DFW Airport North is 2.5 mi away from Grapevine.

Embassy Suites by Hilton Dallas DFW Airport North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 801 out of 1315 reviews
Rating 8 - Good. 199 out of 1315 reviews
Rating 6 - Okay. 134 out of 1315 reviews
Rating 4 - Poor. 82 out of 1315 reviews
Rating 2 - Terrible. 99 out of 1315 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dina, Norton Shores

Stayed 1 night in Feb 2026

10/10 Excellent

Nancy

Stayed 2 nights in Jan 2026

10/10 Excellent

Amlande

Stayed 2 nights in Dec 2025

4/10 Poor

Marcela, El Paso

Stayed 2 nights in Dec 2025

10/10 Excellent

Danay, Corpus Christi

Liked: Cleanliness, amenities, property conditions & facilities
Great, excellent, we love it, nice room, nice breakfast, free happy hours excellent
Stayed 3 nights in Dec 2025

8/10 Good

Destiny

Travelled with family
Liked: Cleanliness, staff & service
My family and I enjoyed a nice staycation here for christmas. The room was nice and clean and all the staff was friendly. We had a couple issues upon arriving but they quickly fixed it and made up for the inconvenience. The breakfast was nice but I had better breakfast and the Embassay Suites in Las Colinas. I was also disappointed that they didnt have a hot tub, it looks like here is one on the pictures when booking.
Stayed 2 nights in Dec 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The line for the buffet was not well set up. My husband who is disabled was continuously bumped into while standing in line. He finally had to leave the line with no food. The mattresses were not comfortable but that is a common problem in all hotels. Hotels insist on using firm mattresses which hurt my and my husband's backs. I don't know why hotels insist on buying cheap mattresses. And finally, charging guests for parking is REALLY CHEAP!. You own the parking lot, so seriously? It's nothing more than making an extra buck for the company. I doubt we will stay there again which is a shame as we've stayed at the Grapevine Embassy many times over the years. Embassy may want to rethink their policies, or they may end up losing customers. The main plus is the check-in staff were very nice.
Stayed 1 night in Dec 2025

6/10 Okay

Fallen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was in decent condition, except as a wheelchair accessible room, the shower was connected to a tub and not a roll-in.. parking was not free, and the beds were not comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Sandra

Liked: Property conditions & facilities
Staff was very accomodqting and checked in each day to see how my stay was.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashlyn

Stayed 2 nights in Dec 2025

6/10 Okay

Regina

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The breakfast was good. Thr bathroom definitely could have been cleaner. It felt dirty. There was hair on every surface. We were also deeply disappointed that you now have to pay to park. We will not stay here again due to that reason alone.
Stayed 1 night in Jan 2026

10/10 Excellent

Jana

Stayed 2 nights in Dec 2025

10/10 Excellent

Nobuyuki

Business traveller
Liked: Cleanliness, staff & service
breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

4/10 Poor

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No soap in the dispenser in the shower, TV didn’t work in the den portion of the room, no working phone in room to call anyone to discuss the issues. Got dinner comped for my troubles, but housekeeping has to address the issues before it’s made available.
Stayed 1 night in Dec 2025

10/10 Excellent

Damon

Stayed 1 night in Dec 2025

6/10 Okay

James

Travelled with family
mold in shower
Stayed 2 nights in Dec 2025

10/10 Excellent

Yancheng

Stayed 1 night in Dec 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fast easy check in with staff, great restaurant for dinner, and great complimentary breakfast!!
Stayed 1 night in Dec 2025

10/10 Excellent

Elida

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Rosselven

Stayed 2 nights in Dec 2025

8/10 Good

ROBERT, Springhill

Stayed 1 night in Dec 2025

2/10 Terrible

Jill

Stayed 1 night in Dec 2025

4/10 Poor

Cara

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel is very worn and dated. We reserved rooms with two queen beds but they were full beds. Staff was not the best, they seemed to be short-staffed.
Stayed 1 night in Dec 2025