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Holiday Inn Garland by IHG

3.0 star property
3-star hotel near Hawaiian Falls Garland

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Photo gallery for Holiday Inn Garland by IHG

Exterior
Point of interest
Meeting facility
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5110 N George Bush Fwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪7 min walk‬
  • Place, Hawaiian Falls Garland
    ‪20 min walk‬
  • Place, Firewheel Golf Park
    ‪20 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Living Area)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Living Area)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(80 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Garland

Heart of Garland.You'll find Hawaiian Falls Garland and Firewheel Golf Park within 3 miles (5 km) of this hotel. Firewheel Town Center Mall is within 3 miles (5 km) and Lake Ray Hubbard is within 9 miles (15 km).

What's nearby

  • Curtis Culwell Center - 7 min walk - 0.6 km
  • Hawaiian Falls Garland - 20 min walk - 1.7 km
  • Firewheel Golf Park - 20 min walk - 1.7 km
  • Lake Ray Hubbard - 7 min drive - 14.4 km
  • University of Texas at Dallas - 12 min drive - 18.8 km

Getting around

  • Shiloh Road Station - 6 min drive
  • Dallas Union Station - 24 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 37 min drive

Restaurants

  • ‪Lazy Dog Restaurant & Bar - ‬1 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪In-N-Out Burger - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk

About this property

Holiday Inn Garland by IHG

3-star hotel near Hawaiian Falls Garland
Holiday Inn Garland by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4112 square feet (382 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Garland by IHG. Self parking is free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4112 sq ft of conference space
  • 382 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn Garland by IHG offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

This Garland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99 to 15 per person
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garland Holiday Inn
Holiday Inn Garland
Holiday Inn Hotel Garland
Holiday Inn Garland Hotel Garland
Holiday Inn Garland Hotel

Holiday Inn Garland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tuan

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Sachse

Stayed 3 nights in Dec 2025

2/10 Terrible

Mahshid

Disliked: Cleanliness, amenities, property conditions & facilities
The room was full of torn carpet, stains in the bathroom! Stains in walls! Super old, stains on the mattress! Just horrible and this is after we changed room! The pool, work out room, the bar and the free breakfast were not available which was super unexpected and super annoying since we had booked for 2 nights and had planned to utilize the pool and the workout room! The staff except the young lady who changed our room and checked us in were all very unwelcoming and almost annoyed with guests! No staff ever greeted us not the front not the house keeping not anyone ! We were completely satisfied and since for the first time in our lives we went without room insurance we couldn't change anything! I give this hotel a zero but sadly that is not an option! They also blamed Expedia for not telling us about the lack of everything! We totally spent too much money for this stay, this was like a horrible one star motel and not a hotel we're used to and we travel a lot and have stayed in so many hotels, also this is my first time ever doing a review!
Stayed 2 nights in Dec 2025

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2025

2/10 Terrible

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was not told about renovations. None of the amenities were available! No pool, no hot tub, no restaurant. I was told breakfast wasn’t going to be charged because of it, then they wanted to charge me after I took the “free breakfast” if I would have been informed I would have booked else where, but needing two rooms for a family of 7, it was too late to find another one with the hotels all being booked for a whole weekend of cheer competitions. One of my rooms, the toilet was broken so we had to change rooms, the “new room” the beds were dirty and had hair all in one of the beds. The bathtub, did not hold water. So I could not give my autistic 3 year old a bath. Highly disappointed this weekend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Collins

Stayed 1 night in Dec 2025

10/10 Excellent

LYDIA L

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Needed to fall asleep somewhere last night. And it was great
Stayed 1 night in Dec 2025

8/10 Good

Alex

Travelled with partner
Liked: Staff & service, property conditions & facilities
Didn’t do breakfast or hot tub
Stayed 1 night in Dec 2025

6/10 Okay

Jenny

Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday in was the absolute worst hotel I have ever stayed in, in my life. The beds were hard and lumpy, thermostats did not work, there was rust and lime callouses all over the shower and there was some type of grinding noise that went all night long. I have videos to show all the things I mentioned. The manager Chris promised me a refund for one nights stay and it never showed up. No I will never stay with them again.
None of this was mentioned prior to booking either.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Nov 2025

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotle
Stayed 3 nights in Nov 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and everyone was nice
Stayed 2 nights in Nov 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was in construction and it was a mess. It said free continental breakfast but they gave us a menu with prices and even coffee was expensive
Stayed 1 night in Nov 2025

6/10 Okay

Anne, Ewa Beach

Travelled with partner
Disliked: Cleanliness, amenities
Most of the main area, reception and amenities, are under renovation. Stayed at this hotel to use the hot tub and gym, but those were closed as well.
Stayed 5 nights in Nov 2025

8/10 Good

Sheri

Liked: Cleanliness
Staff wasn't very friendly
Stayed 2 nights in Nov 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is pretty much closed for construction. Nothing is open.
Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities
Bath tub drained slowly such that I was standing in water above my ankles. Service desk didn’t offer assistance when they might have. Advertised amenities, pool, fitness center and onsight restaurant were not available due to renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Himanshu

No one from the hotel communicated that the hotel was undergoing renovations and that all hotel amenities were closed. This hotel is a mess
Stayed 2 nights in Nov 2025

8/10 Good

LYDIA L

Stayed 2 nights in Nov 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2025

2/10 Terrible

Gregory

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was a demolition site. No pool, hot tub, no breakfast, no front desk. Lobby bathrooms closed with a sewage smell wafting down the plastic covered hallway to the elevator. Our bathtub had rust spots. Paint chipping off the walls. The coffee maker spewed coffee and filled the cup with grounds. The beds were nice. The clock didn’t work, but the tv worked. We took photos but can’t post them here. Will not be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 3 nights in Aug 2025