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Sun Spa Resort & Villas

3.5 star property
3.5-star beachfront resort near Bao Ninh Beach

Choose dates to view prices

Photo gallery for Sun Spa Resort & Villas

Aerial view
Villa, 3 Bedrooms, Private Pool | Bathroom
Nightclub
3 restaurants; breakfast, lunch, and dinner served
3 outdoor pools, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
My Canh, Bao Ninh, Dong Hoi, Quang Tri
  • Place, Bao Ninh Beach
    ‪7 min walk‬
  • Place, Nhat Le Bridge
    ‪17 min walk‬
  • Place, TP Dong Hoi Park
    ‪5 min drive‬
  • Airport, Dong Hoi (VDH)
    ‪19 min drive‬

Room options

View all photos for Deluxe Ocean Building King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Building King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room, Garden View

Minibar, in-room safe, desk, laptop workspace

Superior King Room, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room, Ocean Side

Deluxe King Room, Ocean Side

Deluxe King Room, Ocean Side

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bed Room Private Pool Villa

1 Bed Room Private Pool Villa

1 Bed Room Private Pool Villa

  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bungalow

Bungalow | Living area

Bungalow

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Villa

A spacious bedroom with a large bed, wooden flooring, a view through the window, and a ceiling fan.

One Bedroom Villa

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room, Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Ocean Side

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, Ocean Side

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Villa, 3 Bedrooms

TV

Luxury Villa, 3 Bedrooms

  • Beach view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Large Twin Bed and 1 Large Twin Sofa Bed OR 3 King Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms

  • Beach view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Ocean Double

Minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Double

  • Sleeps 2
  • Free WiFi

About the area

Dong Hoi

On the beach.You'll be within half a mile (1 km) of Bao Ninh Beach and 2 miles (3 km) of TP Dong Hoi Park with a stay here. Nhat Le Beach and Quang Phu Cat Hill are also within 6 miles (10 km).
View more Resorts in Dong HoiOpens in a new window

What's nearby

  • Bao Ninh Beach - 7 min walk - 0.6 km
  • Nhat Le Bridge - 17 min walk - 1.4 km
  • TP Dong Hoi Park - 5 min drive - 2.3 km
  • Vuc Quanh Outdoor War Museum - 6 min drive - 2.6 km
  • Nhat Le Beach - 12 min drive - 6.0 km

Getting around

  • Dong Hoi Railway Station - 15 min drive
  • Dong Hoi (VDH) - 21 min drive

Restaurants

  • ‪Genkan Vegan Cafe - ‬3 min drive
  • ‪Quán Thuỳ Dương - Đặc Sản Lươn Đồng - ‬4 min drive
  • ‪Pi's House Coffee - ‬4 min drive
  • ‪Tree Hugger Cafe - ‬3 min drive
  • ‪Cơm Gà Tân Tân - ‬4 min drive

About this property

Sun Spa Resort & Villas

3.5-star beachfront resort near Bao Ninh Beach
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Sun Spa Resort & Villas, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Dong Hoi resort.

  • 200 guestrooms or units
  • 3 levels
  • 7 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2004
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Sun Spa Resort & Villas offers 200 air-conditioned accommodations with private plunge pools and minibars. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Dong Hoi resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, La Bella Spa. Massages are available on the beach and in the spa; other services include hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Private plunge pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Library
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sauna
  • Steam room
  • TV in common areas
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Private plunge pool
  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sun Spa Resort & Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner on April 30.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sun Spa Dong Hoi
Sun Spa Resort Villas Dong Hoi
Sun Spa Resort Dong Hoi
Sun Spa Villas Dong Hoi
Sun Spa Resort Villas
Sun Spa Villas
Sun Spa Resort
Sun Spa Resort & Villas Resort
Sun Spa Resort & Villas Dong Hoi
Sun Spa Resort & Villas Resort Dong Hoi

Frequently asked questions

How close is Sun Spa Resort & Villas to the airport?

Sun Spa Resort & Villas is 5.3 mi (21-min drive) away from the Dong Hoi (VDH) airport, the closest popular airport to the property.

How much does it cost to stay at Sun Spa Resort & Villas?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Sun Spa Resort & Villas on Jun 17, 2026 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sun Spa Resort & Villas have an airport shuttle?

Sun Spa Resort & Villas offers an airport shuttle 24 hours a day, on request, for a charge of USD 18 per vehicle, roundtrip.

How close is Sun Spa Resort & Villas to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sun Spa Resort & Villas offer free breakfast?

Sun Spa Resort & Villas does not offer free breakfast.

Is there a casino at Sun Spa Resort & Villas?

No, there is no casino at this resort.

What time is check-in at Sun Spa Resort & Villas?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Sun Spa Resort & Villas?

This resort offers free self parking.

Does Sun Spa Resort & Villas have a pool?

Sun Spa Resort & Villas features 3 outdoor pools and a children's pool.

Does Sun Spa Resort & Villas have a restaurant?

There are 3 onsite restaurants, offering options like Vietnamese cuisine and ocean views.

Does Sun Spa Resort & Villas have a spa?

Pamper yourself with a day at La Bella Spa, where you can enjoy reflexology, beach massages, and facials.

How close is Sun Spa Resort & Villas to downtown Dong Hoi?

Sun Spa Resort & Villas is 2.6 mi away from Bảo Ninh.

Sun Spa Resort & Villas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 9 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 5 out of 53 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tthe location of course is excellent and the walking trails/bike paths are numerous and well maintained. Truely a wonderful Resort to spend time at.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Manh Dan

Liked: Cleanliness
Yes
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not 5 stars. Rooms & hallways are riddled with mould. Non smoking rooms are nonexistent - every inch of the rooms stink of mould and stale smoke. Most of the resort has been closed for over 4 years. There is only one restaurant not 3 no casino no nightclub basically a beach and 200 empty rooms all of which are falling apart and a health hazard.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

TETSUJI

Liked: Cleanliness, staff & service, room comfort

朝食メニュー

コロナの影響とオフシーズンのため仕方が無いが、朝食のメニューをもう少し増やしてほしい。
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was secluded and felt like a real getaway which was quite different from the hotels I’ve come before.There were many swimming pools and The largest one was so perfect with breathtaking view. After swimming, I enjoyed a cup of coffee beside the swimming pool. The taste of coffee was so addicted and unforgettable. The staff were very helpful, polite and super friendly. Breakfast buffet were delicious with a range of cuisines. My wife and our children really loved them.
Stayed 1 night in Sep 2019
Verified

8/10 Good

TravelerOne

Liked: Cleanliness
Disliked: Amenities
Property is beautiful and the green areas and gardens are amazing. Staff don’t speak English The food is pretty bad The pool was dirty all the time
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Margit

Liked: Cleanliness, property conditions & facilities, room comfort

comfortable base for phonh nha excursion

not touristy - essentially only vietnamese
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort near Dong Hoi airport

Great resort, many amenities.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

kimberly

Liked: Cleanliness, staff & service, room comfort
Large facility with spa and possibly casino as well as golf and tennis-- rooms could use aome updating but clean-- 30-40 min walk to town-- beach is long but sadly alot of garbage washes up on shore
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Thanh tuyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort, good hospitality!
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise with plenty of room for everyone

10 relaxing days at a fabulous beachside resort. Big room with a comfortable bed, with a thick mattress topper. The beach was spotless, no seaweed, no rocks and generally calm. Somedays it had the ‘Ghost town effect’ but we enjoyed very few guests, no screaming kids and 3 pools and a beach to ourselves. The weekends tend to be busy with domestic tourists and the odd bus tour stops in for a night though the week days. Dong Hoi city is only 2 kms away or 34,000 Dong taxi ride. Great staff and management made this an exceptional stay. Wifi worked every where even on the beach.
Stayed 10 nights in Aug 2018
Verified

6/10 Okay

Lene

Liked: Cleanliness, property conditions & facilities, room comfort

Ikke noget specielt

Dyreste hotel vi boede på i Vietnam, der var mange ansatte til at holde området pænt, velholdt og rent. Det undrede os bare at de ansatte ikke var bedre til engelsk. Vores låsesystem til værelset blev ved med at gå i stykker, og personalet kunne simpelthen ikke forstå at vi ikke synes det var i orden at komme retur til et ulåst værelse, ganske enkelt fordi de ikke forstod engelsk. De reperarerede døren 3 gange, og først da vi klagede til Hotels.com fik de lavet den så det ikke skete igen. Så et dejligt sted og dejligt område, blev bare ødelagt af at vi ikke kunne forlade værelset uden at være sikker på om alle mulige kunne gå ind på vores værelse.
Verified

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都很棒...只是離群索居逛街購物不便
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa Stay

Overall the place was really good. It's beach front, but was raining while I was there, so was only on beach briefly. I didn't swim in the ocean. The resort has several really nice, picturesque pools. Restaurants are great, rooms are clean. They provide nice robes. The only dissatisfaction was the spa. I mostly booked this hotel for the flower bath picture they have in their overview. I requested this but they did not have it. I asked for a milk bath instead and the "milk" was put into the jacuzzi for both my friend and I, not a special bath for me. (I was already paying separate for jacuzzi,steam room and sauna.) The staff at the spa were really nice though and it truly is a beautiful setting! Minus this one detail, it was a great stay!
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Less than exciting....

While the staff are very friendly and helpful, the resort is a bit underwhelming, dated, and resembles little of how it is advertised.
Stayed 6 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
i spent very happy time with my family. but i hope it needs more comfortable restaurants with air conditioner and nice and quick service. my important guest was back home before the ordered food coming out. i was really satisfied in total. it was very fantastic surroundings with great nature.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

Wonjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행의 숙소로 좋은 곳~

숙소는 깨끗하고, 직원들은 친절합니다. 직원들의 영어 의사소통이 조금 아쉽지만, 관리자급은 문제없이 의사소통이 됩니다. 실외 수영장과 해변이 연결되어 있으여, 리조트에서 운영하는 제트스키도 좋았습니다. 아이들과 가족들 모두 매우 만족합니다. 다음에 또 동허이에 오게된다면, 다시 이용할 계획입니다. 리조트 주변에 상가나 식당은 없지만, 자전거나 택시를 이용하면 동허이 시내로 다녀오기에 멀지 않습니다.
Stayed 2 nights in May 2017
Verified

8/10 Good

rex

Liked: Cleanliness, staff & service, room comfort

Great location and you get what you pay for

Lovely spot to chill out. Staff were friendly and we had a big airy room with the mod cons. The resort has seen better days with the rooms being tired and the food is average. But the pluses are a beautiful location, great pool and nothing better than to sit on a swing overlooking the sea. The value for money makes it worth it
Verified

6/10 Okay

Anders

Liked: Cleanliness, room comfort

Too much ambition and to little execution

This hotel has seen its best days and the staff does not manage to live up to the ambitions of being a great beach resort. The setting by the beach is great but the pools are not clean. The menu is promising but the quality and taste of the food is not. The staff is nice but lacks the confidence and outgoing personalities needed to exceed its customers' expectations.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view but not a very modern hotel
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities

Derelict and decrepit......

We stayed here to go to Phong Nha Caves foolishly thinking it would be a great beach resort... The pictures are all photoshopped as there is a concrete wall all along the so called beach... In hindsight there are basic but fair hotels in Phong Nha area that would have offered at least a more authentic experience in this area.... There is a lot of development going on however in Dong Hoi and maybe in years to come it may improve as a place to visit
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome ocean front resort

Sun Spa was a great resort. We were lucky to spend our last night during our 10 day adventure through Vietnam here. The food was phenomenal both for a sit down dinner in the evening and breakfast buffet. In particular I would like to compliment the bar staff for being able to spin some of the best poolside cocktails we tasted during our trip. Lastly, the hour long thai massages also did us very well. Very positive experience all around. Would visit again.
Verified

4/10 Poor

jo

Disliked: Cleanliness, staff & service, property conditions & facilities

Outdated hotel, overpriced and overrated. Polluted

Check-in painful, staff's command of English poor to non-existent, room booked (suite) incorrect. Really quiet with the exception of Vietnamese guests at the weekend, so throughout the week like a ghost hotel, rundown and poor facilities all the equipment in the gym was broken. Work going on, on the beach so noisy and disappointing. We had to move rooms because the air-conditioning unit broke down. This hotel is stuck in a time warp, dirty 1970's carpet in the best suites! it really does need a complete re-furbishment, staff training on customer service and a review of their star rating as this is completely over estimated. The restaurant had an extensive menu but was told that all fish and seafood was off the menu due to pollution in the immediate area! Advised not to swim in the sea for this reason too. Totally disappointing.