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Suite Dreams Hotel

2.5-star property
300 Broadway Avenue East, Mattoon, IL 1-855-887-0424
2.7 out of 5
See all 6 travelocity Reviews

"This is my 3rd time staying here in the last month. The staff has always been VERY friendly. My room is always clean. I’ll continue to stay here every ... " More

By a verified traveller on Thu 16 Nov 2023

Points Of Interest

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Hotel Description

Enjoy 2 bars/lounges at this Mattoon hotel

In Mattoon

You'll be within half a mile (1 km) of Mattoon Peterson Park and 2 miles (3 km) of Mattoon City Hall with a stay here. Also, Kinzel Field is within 3 miles (5 km) and Sarah Bush Lincoln Hospital is within 6 miles (10 km).

Free perks

This hotel features 2 bars/lounges and a 24-hour gym. Enjoy a meal from the restaurant and perks like free buffet breakfast and free self parking. A 24-hour business center, a coffee shop, and free WiFi in public areas are also on offer.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $120* Per night/room 21 Apr. - 22 Apr.

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite Dreams Hotel ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Suite Dreams Hotel

Everyone (3) Couples (2) Family (2)
1 out of 5
So the property mgt knows that the rooms are dirty, mold under the a/c, feces on the toilet seat, hair on the sheets, but still rented it out. Pool has been closed for nearly a year. Super 8 might be basic but holds that standard.

Posted by , from naperville on 8 Apr. 2024

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5 out of 5
This is my 3rd time staying here in the last month. The staff has always been VERY friendly. My room is always clean. I’ll continue to stay here every time I come to Mattoon

Posted by on 16 Nov. 2023

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Comment from Hotel Management

5 Dec. 2023 by Marta

Thank you for your review!

5 out of 5

Posted by on 12 Nov. 2023

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Comment from Hotel Management

11 Jan. 2024 by Management

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Only killed three roaches during our stay

Posted by , from royalton on 24 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Marta

Our pest control checked this issue for us.

1 out of 5
Huge courtyard, not air conditioned, pool empty and unusable, no hot water for shower, door didn't shut properly so felt unsafe. Owners were having a party in the bar so check in was delayed. Room key didn't work. Roomed totally across the property so long hot walk to get that fixed. Calked 2xs on water. No answer at desk. It once was nice, its not anymore. You get what you pay for.

Posted by on 29 Aug. 2021

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Comment from Hotel Management

17 Sep. 2021 by Marta

We are sorry to hear that, we will address this directly.

1 out of 5
There was little to like. Our non-smoking room smelled strongly of cigarettes. The heat was limited to about 60 degrees on Christmas night. No warm water. The property showed a significant amount of partially completed exterior repairs that appeared to have been started and abandoned long ago. Old, tired, insufficient renovations. Terrible.

Posted by on 27 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by Marta

We are so sorry to hear but it doesnt sound accurate your description with our property... Please contac with us so we can investigate deeply what happen.

About the Suite Dreams Hotel

Location 300 Broadway Avenue East, Mattoon, IL 61938

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 4855 square feet (451 square meters) and includes a conference center. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at Suite Dreams Hotel. Free self parking is available. Smoking is allowed in designated areas at this Mattoon hotel.

  • 122 guestrooms or units
  • 2 bars or lounges
  • 4855 sq ft of conference space
  • 451 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mattoon Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Suite Dreams Hotel offers 122 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Mattoon hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM. The hotel hosts a free manager's reception daily.

Suite Dreams Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No elevators
  • Cash Deposit Required
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suite Dreams Hotel Mattoon
  • Suite Dreams Mattoon
  • Suite Dreams Hotel Hotel
  • Suite Dreams Hotel Mattoon
  • Suite Dreams Hotel Hotel Mattoon

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.