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Hotel City Grand Ella

3.5 star property
3.5-star spa hotel near Nine Arches Bridge

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Photo gallery for Hotel City Grand Ella

Exterior
Staircase
Bathroom shower
Deluxe Double Room
Dining

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry

Explore the area

View in a map
Polic Station Rd, Ella, Ella, 90090
  • Place, Nature Trail Ella
    ‪8 min walk‬
  • Place, Kinellan Tea Factory
    ‪15 min walk‬
  • Place, Nine Arches Bridge
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Free WiFi

Triple Room

  • Mountain view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Ella

In Ella .At this hotel, you'll be steps from Suwadivi Ayurveda Health Care and within a 15-minute walk of Nature Trail Ella. Kinellan Tea Factory and Nine Arches Bridge are also within 2 miles (3 km).

What's nearby

  • Nature Trail Ella - 8 min walk - 0.7 km
  • Kinellan Tea Factory - 15 min walk - 1.3 km
  • Kital Ella Waterfall - 18 min walk - 1.4 km
  • Little Adam's Peak - 4 min drive - 2.6 km
  • Nine Arches Bridge - 7 min drive - 4.4 km

Getting around

  • Ella Railway Station - 4 min walk

Restaurants

  • ‪Chill Cafe - ‬2 min walk
  • ‪Barista - ‬4 min walk
  • ‪360 Ella - ‬3 min walk
  • ‪UFO - ‬2 min walk
  • ‪Matey Hut - ‬4 min walk

About this property

Hotel City Grand Ella

3.5-star spa hotel near Nine Arches Bridge
Hotel City Grand Ella offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel City Grand Ella. Self parking is free.

This 3.5-star Ella hotel is smoke free.

  • 5 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Hotel City Grand Ella offers 5 accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Ella hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

View from property
EKHO Ella
Ella
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 86 reviews
The price is CA $277
CA $363 total
includes taxes & fees
Jun 19 - Jun 20
EKHO Ella

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Limited room service

More

  • Ceiling fan

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa.

Property is also known as

City Grand Ella
Hotel City Grand Ella Ella
Hotel City Grand Ella Hotel
Hotel City Grand Ella Hotel Ella

Frequently asked questions

Does Hotel City Grand Ella have an airport shuttle?

Hotel City Grand Ella offers an airport shuttle.

Does Hotel City Grand Ella offer free breakfast?

Hotel City Grand Ella offers free local cuisine breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel City Grand Ella?

No, there is no casino at this hotel.

What time is check-in at Hotel City Grand Ella?

Check-in begins at noon.

Is there free parking at Hotel City Grand Ella?

This hotel offers free self parking.

Does Hotel City Grand Ella have a pool?

Hotel City Grand Ella does not have a pool.

Does Hotel City Grand Ella have a restaurant?

Yes, there is a restaurant on site.

Does Hotel City Grand Ella have a spa?

Yes, this hotel has a spa.

How close is Hotel City Grand Ella to downtown Ella?

Hotel City Grand Ella is 0.1 mi away from Ella.

Hotel City Grand Ella Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 6 out of 6 reviews

3.6/10

Cleanliness

2.0/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Rochelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don't book here!

We booked and prepaid for this hotel for 2 nights - turned up and we were told that there were no rooms for us and they don't use hotels.com anymore... we finally were found a room and told we could stay the 2 nights but the next morning were again told that we would need to find another hotel for the next night due to construction work being done (which was a lie as when I asked if we could leave our bags for the day we were told no we needed to be out by 11am obviously to be ready for the next people) - they did refund our second night but even that was a hassle as they tried to give us less than we had actually paid... I would not recommend this hotel at all...
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Michelle

Disliked: Staff & service
I arrived at the hotel with a colleague. We had booked seperately. They told him his booking had been cancelled and they had sent him notification, which he never received. They told me there was no booking for me, even when I showed the booking confirmation. THEY JUST SHRUGGED THEIR SHOULDERS and were bot at all apologetic. I noticed today that my credit card has been changed for the booking that never existed according to them. I am disgusted.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

SANDIP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever book this property

They ruined our vacation. Never ever book with this property. Confirmed booking before two months and wheb we reached to hotel they said we don't know your booking information and our hotel is full now..
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please refund now

Still waiting for the refund. We booked via hotels.com and was told no room at the check in. Please refund now.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter absolument

Le propriétaire a prétendu qu’il ne louait pas ses ses chambres par Hotels.com. En conséquence il a insisté pour exiger un nouveau paiement de la chambre déjà payée. Il a fallu résister à ses menaces et à ses mensonges alors que je lui présentais la réservation et le paiement de la chambre. Par ailleurs, l’hôtel est très moyen. — A ÉVITER ABSOLUMENT —-
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018