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Quality Inn Florence Muscle Shoals

Property class: 2.5
Hotel perfectly located for exploring Florence

Choose dates to view prices

Photo gallery for Quality Inn Florence Muscle Shoals

Lobby
Free buffet breakfast
Fitness facility
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
150 Etta Gray Drive, Florence, AL, 35630
  • Place, Regency Square Mall
    ‪13 min walk‬
  • Place, Deibert Park
    ‪1 min drive‬
  • Place, Wilson Lake
    ‪3 min drive‬
  • Airport, Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪9 min drive‬

Room options

About the area

Florence

City center stay.You'll find Regency Square Mall and Deibert Park within 2 miles (3 km) of this hotel. Tennessee River and Children's Museum of the Shoals are also within 3 miles (5 km).

What's nearby

  • Regency Square Mall - 13 min walk - 1.1 km
  • Deibert Park - 1 min drive - 2.2 km
  • Wilson Lake - 3 min drive - 3.9 km
  • North Alabama Medical Center - 4 min drive - 5.6 km
  • University of North Alabama - 7 min drive - 7.6 km

Getting around

  • Huntsville International Airport (HSV) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk
  • ‪Scooter's Coffee - ‬7 min walk

About this property

Quality Inn Florence Muscle Shoals

Hotel perfectly located for exploring Florence
Quality Inn Florence Muscle Shoals offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available. The business-friendly Quality Inn Florence Muscle Shoals also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Florence hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quality Inn Florence Muscle Shoals offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Interior
Baymont by Wyndham Florence/Muscle Shoals
Florence
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 930 reviews
The price is CA $101
CA $116 total
includes taxes & fees
May 17 - May 18
Baymont by Wyndham Florence/Muscle Shoals

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 15 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 03 and close October 08.
  • Pool access available from 9:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Florence
Quality Inn Florence
Quality Inn & Suites Civic Hotel Florence
Florence Quality Inn
Quality Inn And Suites Civic Center
Quality Inn Civic Center
Quality Florence Muscle Shoals
Quality Inn Florence Muscle Shoals Hotel
Quality Inn Florence Muscle Shoals Florence
Quality Inn Florence Muscle Shoals Hotel Florence

Frequently asked questions

How close is Quality Inn Florence Muscle Shoals to the airport?

Quality Inn Florence Muscle Shoals is 8.3 mi (13-min drive) away from the Muscle Shoals, AL (MSL-Northwest Alabama Regional) airport, the closest popular airport to the property.

Does Quality Inn Florence Muscle Shoals have an airport shuttle?

Airport shuttle services are not available at Quality Inn Florence Muscle Shoals.

Does Quality Inn Florence Muscle Shoals offer free breakfast?

Yes, Quality Inn Florence Muscle Shoals offers free breakfast.

Is there a casino at Quality Inn Florence Muscle Shoals?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Florence Muscle Shoals?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Florence Muscle Shoals?

This hotel offers free self parking.

Does Quality Inn Florence Muscle Shoals have a pool?

Quality Inn Florence Muscle Shoals features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 10 PM.

Does Quality Inn Florence Muscle Shoals have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Florence Muscle Shoals to downtown Florence?

Quality Inn Florence Muscle Shoals is 3.6 mi away from Florence.

Quality Inn Florence Muscle Shoals Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 356 reviews
Rating 8 - Good. 116 out of 356 reviews
Rating 6 - Okay. 63 out of 356 reviews
Rating 4 - Poor. 47 out of 356 reviews
Rating 2 - Terrible. 44 out of 356 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Danial

Stayed 2 nights in Jan 2026

4/10 Poor

Brett

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean, number of things broken in the room, lamp bases were rusted. Breakfast was not good, fruit bowl had two apples that looked like they had been there for a week. Didn't rate terrible because the shower was hot and bed was comfortable, but outside of that, probably 2nd worst hotel i have stayed in.
Stayed 1 night in Nov 2025

6/10 Okay

Scott, Florence

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was "ok", the staff was "ok", it served the purpose of sleeping. Nothing fancy, but nothing horrible either.
Stayed 1 night in Nov 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Amenities
I did not use the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor, not in use
Stayed 2 nights in Oct 2025

4/10 Poor

Edmund

The counter around the same no was dirty. Also sheets had stains
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty, appeared to be black mold on ceiling of bathroom, very must smelling, dirty carpets, dirty tub, and door lock didn’t work. Outdoor pool was green, huge stains on hallway carpet.
Stayed 1 night in Sep 2025

4/10 Poor

Myra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom were dirty. The furniture was banged up and scratched. The walls were dirty. The ceiling was stained. The baseboards were caked with dirt and dust. I asked for another room. It wasn’t much better and the basin in that bathroom was cracked.
Bathroom
Bathroom
Ceiling
Ceiling
Stayed 2 nights in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
I want my money back. We checked it. The room was disgusting, dirty and the place smelled we ended up at the place next door
Stayed 1 night in Jun 2025

2/10 Terrible

Kenley

Stayed 2 nights in Jun 2025

4/10 Poor

Steven

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
room had cigarette smell
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Couch and comforter had large stains
Stayed 1 night in May 2025

2/10 Terrible

Linda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty. The first floor hall smell of marijuana. The pool area was not well kept the chairs were covered with bird crap. Nothing good to say about it.
Stayed 3 nights in Aug 2024

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities, room comfort

Worth the money.

Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future.
Stayed 1 night in Aug 2024

6/10 Okay

Mickey

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ron

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good value for the price. I will stay there again soon.
Stayed 4 nights in Jun 2024

8/10 Good

Michael

Travelled with family
.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were super nice and friendly!
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Refused refund due to family emergency

I was scheduked to stay fir my son tournament at Pickwick, unfortunately my daughter had to go into the hospital here in Fl so we could not make it. Hotels.com would have refunded my night, but Quality Inn would not authorize it. I chose to jeeo the reservation since it was already paid for instead of cancelling so Quality Inn could rent it out again and make 2x the money or more as it was in demand due to 400 college kids in the tournament, plus thier families. I spend thousands a year in travel. I will never use Quality Inn again.
Stayed 1 night in May 2024

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely awful

The Quality Inn Florence/Muscle Shoals was probably the second worst hotel I've ever stayed in, losing the absolute worst to the meth-infused place with the busted door I once found myself in. Where to start? Perhaps with the front desk staff, who were all very nice and did their best to address concerns. There were just too many to address. First, the place is dingy, outdated and filthy. There are stains on the carpets and sticky uncleaned spills on the linoleum floors. It is incredibly unkempt. When I went to let myself into the first room I stayed in, Room 123, there was a pair of unknown shoes in the corner by the door, the sofa sagged and had hideous scary stains, black on the seats and white and crusty on the arm. The desk chair had large pieces of the plastic covering worn away, exposing bare foam. The bathroom door had a big spill of something dark dried on it. There was grime on the floor of the bathroom and someone's hair in the sink, which was cracked. It was ghastly. It was also very loud, with people hanging out in the hallway (which smelled of marijuana) and in the parking lot outside of my room. Had I not been exhausted I would have asked to be moved, but I waited until the next day, when the nice front desk lady moved me to the second floor, Room 201. It was somewhat cleaner, but the recliner was again stained, the bathroom light flickered, the faucet dripped all night and the bed was very uncomfortable. The breakfast was inedible.
Stayed 5 nights in Mar 2024