I have stayed at this hotel twice in the past, the most recent being Nov 2025. Unfortunately, the overall service has declined. Fewer options for breakfast, housekeeping was dreadfully slow (even when requested in advance for a long stay), and room cleanliness was poor. Pitted/rusty lamps on the bedside tables, cracked tiles in the bathroom, and dust/build up on baseboards. It's a shame- The Comfort Inn was always our preferred stay before a cruise. Unfortunately, the most recent experience has left us feeling disappointed and will most likely opt for a different hotel when we return to FLL in March.
Note: Despite having in-room safes installed in the closets, they are NOT available for use. We were informed "the service is no longer available". All safes have been permanently locked. Not good when most are travelling with passports and/or valuables.