Candlewood Suites Fort Payne by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily.
Room setup was great but we had a bug infestation. Asian beetles were all over in the room. Went to the front desk at 8am. They brushed it off as usual. Asked if the could send someone to vacuum up the bugs( googled and it said that was best because the bugs would omit an horrible order if squished). They salis they would. Returned at 7pm to findthat no one ever came to the room. When going to the front desk again, she said "sorry about that. I can give you a vacuum to dp it you like". What the??? We had no choice but to vacuum the room ourselves because the beetles where on the walls getting near the bed. I felt this was VERY wrong of the hotel staff!!!
All the staff was so very courteous and helpful. They are to be congratulated. Motel was easy to access from the interstate with plenty of places to eat nearby.
Clean spacious suite. Breakfast had hot options( delay in refilling, so if you can wait they were available). Location near freeway and restaurants for availability.
Love the grill outside. The lady that put the breakfast was very attentive and had gloves to handle the food. Room was clean, and everything we need was in the room.
My only complaint is it doesnât have a covered drive-through for loading and unloading. It was an inconvenience this trip because it was pouring down rain.
Wonderful place to stay, rooms were clean and modern, and bed was extremely comfortable. Great buffet breakfast with eggs, potatoes, sausages, oatmeal, assorted cereals, bagels, muffins, cinnamon rolls, juices, and great freshly brewed coffee. Staff was extremely nice!
The plce is an ok stay for a night or two. We stayed all week and had to ask for soap and toilet paper because they did not leave it the one time the room was cleaned. We only had one set of towels the whole week and doors slam on each room. The AC was loud and the bathroom fan never turned off.
Everything was awesome. The Staff was very friendly and helpful. Hot coffee, tea and coco available 24/7. The room had a full kitchen, regular size refrigerator, microwave, etc
The bed was also very comfortable. The hotel was immaculate inside and out. We will definitely comeback.
It was a very comfortable stay. The pillows were so comfy I went and bought some just like them. Very clean property and friendly staff and a good location. U would stay again for sure.